The 8% they charge goes to the owner or franchisee ... however they will lie about it Add reply
I just became a member and the pricing is amazing. They gave me a free quote in home and the whole experience was amazing Add reply
Denied Repair Claim
N/A -- This company is truly a fraud!!!! They live off the terms and conditions that states that they will not honor "preexisting" conditions but in no way have no true way of confirming whether or not a condition ... read full review
I thank Direct Buy for learning about SCAM's with them, that's about the only good thing I can say about it. Every story here about saving's not adding up to what they say, poor customer service, is the TRUTH, if you want to learn with @ 5000.00 tag this lesson go ahead, they give you all of that .
1 Replies - Latest reply on 03/16/2012Add reply
I read only one compliment on Direct Buy so he is obviously on the pay roll. I had a run in with them yesterday where I was followed into the car park being abused by a manager as I was trying to get into my car with my walker. I since researched them and found they are being sued in a class action law suit with 800,000 people. I am going to join this it is time they were shut down. 39 Judges recently refused their settlement of 15 million. They are scam artists you just need to Google Direct Buy complaints to find out all about them. If anyone has any info on Florida lawyers dealing with this please e mail me.
3 Replies - Latest reply on 10/10/2012Add reply
Ordered ceiling fans, delivery time 3 weeks. Received call it was going to be 3 months, ordered refrigerator, dishwasher, oven, microwave delivery time 6-8 weeks. Received call 1 week before delivery that the refrigerator would take maybe 4 to 6 more weeks. If you shop around you can find as good of deals from retail and not have to wait months to get your mdse.
1 Replies - Latest reply on 06/09/2011Add reply
Direct buy is one of the biggest scams going on.
Direct Buy Membership Cost
I recently joined Direct Buy after reading all the warnings about joining. I thought I could beat the odds because I recently purchased an old house that I am totally renovating. I have saved but no where ... read full review
DirectBuy - A mistake waiting to happen
MOUNTAIN VIEW, CALIFORNIA -- I've noted a large number of complaints against directBuy, as well as a few people claiming they benefited. I recently attended the same Mountain View, CA DirectBuy that another person wrote about in ... read full review
PHILADELPHIA -- We joined Directbuy about a month ago. We are remodeling our kitchen. The prices are great and the customer service in the store is excellent. The problem lies, when I order something online, i have to email a service rep, than the person is pretty prompt in giving me the prices, when I say to go ahead and order it, than it takes awhile. I have to keep emailing or calling the store.
1 Replies - Latest reply on 07/09/2009Add reply
The same goes for my cabinets. I have been trying to get them ordered since last week.
DirectBuyScam - CAUTION!
HOUSTON, TEXAS -- Stupid is as Stupid does!
I just returned from the Local Houston DirectBuy where I had scheduled on-line an "Open House". After about 30 minutes into my visit I was asked to leave because I was not ... read full review10 Replies - Latest reply on 03/31/2009
Our Experience at DirectBuy
I feel our experience at DirectBuy was different than the ones posted on some of the reviews.
We went to the open house, were treated with utmost courtesy by everyone that was employed by the Anaheim ... read full review5 Replies - Latest reply on 11/10/2008