Disabled American Veterans Organization Consumer Reviews

HENDERSON, NEVADA -- I am a retired military veteran and was treated unfairly after trying to initially join as member April 2019. I asked a past friend from DAV there how I can help contribute my time to assist on veterans claims. The person I asked is an Adjutant who's been with them for over 30 years. Right off, he scheduled me to take the whole day training class to become Chapter Service Officer/Dept Service Officer but I would have to get my training time in. I was referred to an National Service Officer from the VA from the training class and I was told I can start as soon as I can. I did start the following week. I was only female veteran assisting there with two non-veterans females (dependent wives) but the National Service Officers were all males. I would come in 2-3 times a week and work 2-3 average a day.

After time went on, it was then past three months, I emailed the Nationals Service Officer that I won't be in that week that I was sick. At the same day, he told me he didn't need me as they didn't have enough room and were another National Service Officer was coming soon, even though I was just a volunteer floater, I was told the week before I emailed in sick to the National Service Officer that I'd be okay to come on in but it changed drastically the following week. I went up the chain on this when I found out about this the first time then it went fine by the formal DAV Adjutant.

Few months later, I confirmed again to make sure nothing has changed since and found out the person I went as Dept Adjutant resigned; so I had to go further to DAV HQ and was referred to talk to a DAV Judge Advocate as he is a lawyer. I told him what happened. He went back to do some investigating and my story and their story matched up but found out the result that it was due to communication break down that no one communicated what each person does in their position before I went driving around 46 miles round trip 2-3 times a week volunteering.

Initially when I then became member, the first person I thought was the one I went to and thought I trusted because he was a friend from years ago and he claimed to be with DAV as an Adjutant stating he didn't know what they did; but actually common sense says otherwise, to ask before I went to 'step 3' instead of 'step 1.' Therefore, I shouldn't initially been scheduled for Chapter Service Officer training until my name was put in with the DAV's chapter roster to elect me to go to training and that never happened.

I was told that the National Service Officer had okayed me by the Chapter Officer to shadow another Chapter Service Officer. Twice I was told that. And now since it sounded like they took back their word, after I put my complaint in with the DAV Judge Advocate, with him 'cc' other DAV officers up the chain, I finally got my final decision made from the DAV Dept Commander today, stating that I am not allowed to shadow another Chapter Service Officer with Chapter 12 due to my within groups correspondence in this matter because of this issue that started.

I felt I got shafted for the wrong reasons that they make their own political policy at the same time after I joined as a member I was insulted by the Chapter Commander. So it sounds like people don't really know what goes behind closed doors what this organization in how they treat few certain members. It's my first time joining this group and I got to see their flaws pretty quick. That tells me their needs to work on leadership when they sound like cliques of their own group instead working together as a group.

PONCE -- WARNING WARNING WARNING! Headline News… Several months ago I had some issues arise pertaining to the Department of Veterans Affairs, so, I figured I would go to the Disabled American Veterans association to seek some advice on how to go about developing my case and if they the D.A.V. would represent me.

At the time of my initial contact with a D.A.V. representative Mr. Alex ** he stated with much exuberance that he was highly qualified to represent veterans on issues pertaining to cases involving the Department of Veterans Affairs, he also went on stating from his pedestal on how well they are trained in the anatomy of the body and he furthermore kept on boasting about how long their training takes place etc, etc, etc. Whew, so I said to myself, well by golly this is the man and the organization that is going to get results for me, so, I without hesitation said to Mr. ** "when can you start", he said "right now".

He than preceded with filling out the necessary documents and that he would be in charge of developing my case. As accustomed I like to do follow ups just to make sure that things are moving along, so, I call his office to verify on how things might be moving along, to my amaze he couldn't even find a file on me. I then made an effort to go ahead and meet with him in person, this time I had to travel 60 miles one way so that I can personally speak with him for the second time and place all the ducks in order. ONCE again, it appeared things were going to proceed flawlessly (HA HA HA). No way in hell.

I once again called Mr. ** and not to my surprise he once again had an instant case of amnesia, papers weren't filed which in turn if not filed don't exist. So, I got tired of the usual charades from this individual who represents a well recognized organization (D. A.V.). Therefore, I contacted his supervisor in the U.S. (beware I live in Puerto Rico).

The supervisor stated to me that he would have Mr. ** contact me and rectify the situation, which he did call me, but, get a load of this, he said I needed to fill out a release form so they could represent me, now, take into mind I filled out this form three times, so, guess what. I refused to have Mr. ** represent me because if this is the type of professional the D.A.V. has to represent me in my cases before the Department of Veterans Affairs, I would have better luck being stranded on a deserted island with the Swedish Bikini Team.

Mr. ** is a disgrace to the front line professionals who are supposed to be the people assisting those people who have issues pertaining to cases before the Department of Veterans Affairs, we depend upon these individual who boast so much about their professionalism to be highly qualified and prepared to help us develop our cases before the Department of Veterans Affairs.

We and our families depend upon it. It's a DISHONOR to myself and all those veterans who served our country to have Mr. ** a D.A.V. representative and by the way he is the supervisor and he fails in his duty to protect our rights before the Department of Veterans Affairs, it is veterans like myself and all other veterans who have kept the torch of freedom and independence lit so the rest of society can enjoy their Justices and liberties.

BEWARE! Veteran when choosing the D.A.V. or as a matter of fact any other organization to represent you in your cases before the Department of Veterans Affairs, you GAVE it all and now YOU deserve to be treated with the utmost dignity and respect, choose your ORGANIZATIONS wisely.

HOUSTON, TEXAS -- DAV is just a subsidiary of the Veterans Administration. They lied to me so many times that I dropped them as my representative. The Houston office DAV Reps get job offers from the VA. So they mislead or ignore Vets cases to insure they get that dream job with the VA. I saw this going on as a Vet needing help. DAV is a scam organization.