I was so upset when I called Dish and notified them that after signing with them my monthly bill was going up every sixth months. I was told by the agent that receiver pricing had changed and this adjusted my bill. Well this price has been adjusted every six months I told her and I was getting tired of this. The reason I went to DISH was because the cable company was doing the same thing. In the economic environment I have seen companies turn back pricing to attract new customers and sustain new ones. In DISH NETWORKS case they are doing the opposite. I was apauled by such horrible procedures by upper management. I then asked I wanted to cancel my account and was told that "I agreed on a two year commitment" -- funny DISH does not offer you changes on their contract and nothing less than two years. I was charged a cancellation fee along with other silly assessments. I would avoid this company at all costs. NOT WORTH the effort. The service is horrible once you are signed in. I have been getting three phone calls a day for me to sign up again with DISH. I WOULD NEVER DO THIS AGAIN!!!Add reply
PO BOX 6651, COLORADO -- After calling each billing cycle to see where my referral gift money was I finally got tired of run around talk with manager which didn't care about my problem. I was told since the person I referred ... read full review1 Replies - Latest reply on 02/01/2010
Two weeks ago I closed my account. It was in nonpayment mode because Dish stopped taking my payments out of my credit card. I had called them once about their problem and thought it was corrected.
1 Replies - Latest reply on 10/16/2007Add reply
I returned the equipment in a box they sent to the wrong address and they received it Friday, THE SAME DAY they took $200 out of my credit card for the equipment, the same card they were unwilling to take my payment out of.
At first the customer service man said they took the $200 because I had not sent them the receivers within 30 days. He admitted they had received the receivers and would be refunding my $200 within 7 to 10 working days.
I asked him what day I actually closed my account. He realized it was less than 30 days. He put me on hold for a while, came back and said they took the money because I was in nonpayment mode. I was in nonpayment mode BECAUSE Dish failed to follow my instructions for automatic payment.
Welcome to the catch 22. I did ask him what other little surprises Dish had in store for me. He denied anything else, but the woman I talked to when I closed the account failed to mention this $200 gotcha. Now I am looking at an overlimit fee from the credit card...
STOCKTON, CALIFORNIA -- On 5/21/07, I cancelled service with Dish Network. I was asked why I was cancelling, and I told them that my wife had just pasted, I was unemployed, and I wanted to settle up with them now. The Dish ... read full review13 Replies - Latest reply on 08/12/2007
Ripping senior citizens off
PUTNUM COUNTY, FLORIDA -- I signed up for a $29.99 deal with dish net. since I am on social security i wanted to know exactly what my monthly bill would be $49.99 a month plus tax after all the extra fee such as the receivers ... read full review1 Replies - Latest reply on 04/08/2006
YOU GET WHAT YOU PAY FOR
I signed up for DISH in Sept. 2009 with a 24 mo contract at a price of $47.99 a month, which included the DVR and two receivers. Within 3 months the price for receiver rental went from $5 a mo to $6 ... read full review2 Replies - Latest reply on 06/28/2010
Yes, I would like to know why only new contracts are the only ones intitled to receive a hopper and not people who have been loal customers for years. i feel they ought to be entitled to have one also, even if they have to pay the $99.00 to get ine. 3 Replies - Latest reply on 02/21/2013Add reply
CARSON CITY, NEVADA -- After being told my mother no longer wanted their service for a friend and being told in no uncertain terms that they were not allowed to take money out of my mothers account-they did anyway and per Marlene in the resolution department, they are refusing to refund money-this matter is now on its way to the attorney generals office for a formal complaint.
3 Replies - Latest reply on 10/23/2012Add reply
Please, Please-never use Dish Network!!!!!!!!