Disneyland - California Consumer Reviews - Page 4

ANAHEIM, CALIFORNIA -- Well I'm here now and Mary just did a show. We waited patiently till the show ended to get her autograph. As my daughter and I went to get it she was not only rude and avoiding us but she kept walking even after I said excuse me. The gentleman with her was very nice as my daughter got upset. He said just walk with us and I'll get it for you. Still even after we were with them she not once turned around to greet my 8 year old. I mean did she really think she was Mary Poppins??? That was just a great disappointment for my daughter's first time in Disneyland.

Family of 10 visited the theme park on the 15th of May to celebrate our son's 5th birthday! Travel time was 5 hours, hotel cost 750.00 and park tickets over 800.00 not to mention the food cost inside was too high for the crap taste and service! Disneyland is not the happiest place on earth, how could it be! 7 of the 10 rides we went on broke down in the middle of the attraction. :( We actually saw Mickey in Toon Town where he waited in a crowded movie trailer for an overpriced picture you could take with him, if you hurried!!! No characters were around the park, as advertised on every commercial!

Disneyland false advertises, charges way too much for everything and has a staff of very grumpy, lazy people to run their broken down rides! Thank you Disneyland for the miserable day and for of course no parade and no fireworks because the wind blew for 5 minutes and scared you off!!! Never again. Disneyland stinks!!!!!

My granddaughter who is 12 years old was initially denied reentry to Disneyland. She had been stamped earlier in the day, but the woman at the gate after letting myself in denied her entry and started drilling her about what time we had previously entered and when I tried to speak she shushed me and told me to let her answer. She was extremely rude and didn't even have a light to check if her stamp was still visible. She finally called someone in charge to the gate and after more questioning they let her in.

This left us both extremely upset and I told the person I thought that all that questioning was ridiculous being that we had purchased the 4 day Hopper tickets and they shouldn't need to do that because people pay a lot of money for their tickets.

I went to Disney with my family to celebrate my grandbaby's 1st year on May 12. As we arrived we saw two characters available for pictures. Since both lines were long I stood on one and my son and daughter-in-law on the other with the baby. Their line finish first and came over to me; I was still waiting on line. As I was telling my son who was carrying the baby to hurry, this employee came out of nowhere and told me I was no longer on line and when I asked him why, he did not give an answer and just kept bringing others in front of us.

I felt like punching him on the face. Disney should give a serious training to employees who make people have a bad taste about Disney. I'm the recreational HR Manager for my company and I purchase tickets on consignment. I will no longer purchase Disney tickets for my employees anymore, Disney can thank this rude employee. Disappointed.

WTF - No Fireworks!!! I was at Disneyland with my grand kids and daughters and we were waiting for the fireworks and parade to start. It never happened even though it was listed on their website, park events schedule, and several staff members told us where to sit and what time it started. I had been to Disneyland several times before, but it had been 15 years since my last visit. My question to Disney execs is what happened to the park? It is now monstrous in size and dangerously crowded. My granddaughter was almost trampled by people getting on and off rides. We were almost hit by cars speeding out of the parking garage after the park closed.

I will say the food was delicious and the service at the dining areas was exemplary. The ride operators were mostly very kind and we did get to meet many Disney characters. The lines were as expected, but the fast passes reduced waiting times by quite a bit. I probably will not go back because it was extremely expensive and my kids are too old for Disney now.

Excellent Job Disney Security!!! Went to Disneyland (Anaheim) yesterday and I actually saw Disneyland Security walk-out (kick-out) a family for using the Fake Wheelchair trick to get on rides. The busted guests were not happy because they were informed (in front of a dozen other guests within earshot) that their entire family's tickets were voided for the day! It was awesome!!!

In Fantasyland, we (and several other families) watched as Disney Security "tailed" the family from one ride to another as the family (who all were obviously perfectly healthy) took turns "acting" as the person with the disability to get on the rides via handicap express loading. Keep up the good work Disney Security!!!

It is plain that Disney couldn't care less about its customers. This is evident in that they sell over 300 to 500 thousand annual passports. The park only holds 70 thousand people. This means that no matter when you and your family go, all be it you will need to file for BK afterward, the park is guaranteed to be PACKED!! Further, the greedy shareholders and Board of trustees know that we are in a deep depression and still they charge twice as much as any other park out there. It is time to teach them a lesson and STOP going to their theme parks!

We brought our 3 children to Disneyland Dec of 2008. The staff were so very rude. There was at least a 90 minute wait for each ride. The one thing I found interesting is the rides are pretty much the very same ones they had when I was there at age 12, that's over 20 years! The streets were so crowded we could barely walk. At one point our youngest son got separated from us and we had to go to the lost child spot and wait over 20 minutes just to make a report! (It felt like hours.) We got to the park at about 8 am, but the stores and stuff didn't even open until 11:00 am. (The things they don't tell you on the website.)

They also said they were having parades throughout the day but the only one we saw was in the evening and we couldn't get close enough to even make out what was happening. I do remember one staff actually yelling at one of my children because they tried to get a closer look at the parade and the guy yelled "I've already told you not to stand there!" The biggest disappointment of it all was the fact the not once did we see one of the Disney characters! The entire day, and not one. We finally left the park at 9 pm and swore we would never go back.

ANAHEIM, CALIFORNIA -- I was already upset about how RUDE the Disneyland employees have gotten since the last visit. I visit about twice annually with my kids and it seems the park just gets worse and worse with each visit. This time, we all agreed would be our LAST visit to Disneyland. The characters are almost never out and on the rare occasions that they are spotted, they just wave and leave quickly never staying long enough for guests to take pictures with them. Why the hurry? Kids come to the park to see you!

Also, we ate at one of the nicer restaurants and a server picked a weggie or something from his butt while serving food. We were disgusted, told someone and left! Really poor service, RUDE workers and NOT happiest place on earth by a long shot.

ANAHIEM, CONNECTICUT -- I took my family to Disneyland for Christmas vacation in Dec 2008 for 3 days. On our 3rd day we entered our room, after being in the park all day, to find that money was missing from our room. We contacted security and filed a police report. We were then left in our room without being informed of what steps and measures were to be taken next. After contacting the security supervisor we were told to go home and we would be contacted in 48 hours. That was on Dec 14th, after several (8 or more..) phone calls I finally received a phone call back on Dec 24th.

I was told that I had no proof that someone entered my room and stolen money. However I was informed by another department that my room was in fact entered approx 5 times by hotel staff. Disneyland has not even reached out to apologize to me in any way. I feel that that are not taking measures to find out what exactly happened. What is a person to do about this? I cannot even get into contact with a manager. Every time I try they refuse to transfer me. Has anyone else experienced this happening to them and what measures did you take, and what has been done about it?