Threatening Collection Calls
MICHIGAN -- I can appreciate any honest persons attempt to collect a debt; HOWEVER, when people make threats and cross the line for what is legally acceptable, something needs to be done. There are laws that govern what a collection agent can and can't do and these people, both men and women in this office, totally disregard all legal protocols when making comments about peoples family's and threatening clients. This is no joke and it is not an emotional response. Our circumstances are such that I can't pay my owed bill at this time, but fully expect to pay it hopefully soon. Just because I can't pay immediately doesn't mean I won't pay at all. I am very familiar with the laws an agent must abide by and these people have never read the book.
My advice, record their calls and keep an "air horn" like the ones used on a boat near the phone and when they tell your wife to go "hook" on a corner to pay your bill... BLAST THEM! Good luck with your hardship.