Sales and Service
LINCOLN, NEBRASKA -- When purchasing my truck from Performance Dodge in Lincoln Nebraska we found a whole in the passenger seat. They told me at the time they would fix the hole. When I returned to get the seat fixed they ... read full review
NEPTUNE, NEW JERSEY -- The PCM (computer) in my Dodge stratus '05 needed to be replaced. I called Dodge Sansone auto mall and found it was under warranty. They put the new PCM in at no charge. The day I got my car back I realized speedometer didn't work and it broke down twice. These issues were not preexisting. I called them them that Thurs and was told they couldn't look at it till Mon. I paid for a rental car for the weekend as mine was not drivable. They looked at it Monday, said it was not their fault and I had to pay them $100 for looking at it. I got a 2nd opinion and was told it was definitely their fault. I told them this and made new appointment. They were very insistent throughout this that it was not their fault and they would charge me again for looking at it. After much headaches they found two things unplugged and said that was causing the issue but they plugged them back in for me. They did not have any idea how that happened and said they did me a favor and would not charge me for the service.
2 Replies - Latest reply on 10/13/2008Add reply
All in all I was without my car for bout 2 weeks. I had to fight every step of the way. They just want your money. STAY AWAY!
Unknown if anyone else has had problems, I have not contacted Chrysler yet to see what they can do. I have a Dodge Ram 2500 pickup, it has light grey interior, anything that touches the seats stains them, when you clean the seats with water or a drop of water hits the seats, it stains them.
2 Replies - Latest reply on 08/07/2008Add reply
The interior runs the looks of the truck, seats always look dirty.
COLUMBUS, OHIO -- I need a left front axle shaft for a 1997 Dodge Ram 1500, this part is/has been on a national back order for 8 weeks and still can't get the part. Every time the mechanic checks on the part they push it back 2 more weeks. If this part was/is so bad and they're that far behind and getting them made (because everybody and their brother needs one!) why can't Dodge recall this part?
3 Replies - Latest reply on 06/05/2008Add reply
I have a Dodge vehicle that I can't drive-think I'll be buying another Dodge? :)
Warranty Not Covering
FT. WORTH, TEXAS -- I just bought a 2007 Dodge 2500. This truck is brand new leftover on the lot. I haven't even made one payment and only have 760 miles on it and it is at the dealer because of supposed water in the fuel ... read full review4 Replies - Latest reply on 03/13/2008
Paint Job on 2000 Dodge
FAYETTEVILLE, NC -- I have a 2000 Dodge Dakota Quad cab and the paint started delaminating. I called and took it to the dealer and they told me it was my problem. I called Detroit MI. and they told me it was because I ... read full review17 Replies - Latest reply on 02/07/2008
A multitude of problems
JORDAN, MINNESOTA -- I purchased a 2003 Dodge Ram 2500 with the Hemi, new, back in 2003. It has disappointed me time and time again. First, it was the overhead clearance lights. They were leaking and whenever it rained, especially ... read full review6 Replies - Latest reply on 01/02/2008
Lack of Customer Service
CONNECTICUT -- My 06 Dakota has 9000 babied miles on it. It is spotless and looks better than new. I recently had the left front brake caliper freeze up. I was on the way home and the motor felt like it was down on ... read full review1 Replies - Latest reply on 10/03/2007
MASON CITY, ILLINOIS -- Lights fail without warning. Sometimes it is the switch and they won't turn off even when switched off. Other times the fuse will blow leaving you without console lights so you can't see speed or gages. Other times the tail lights will fail but still the headlights work. I have been stopped by the local police because of no tail lights and thinking I was driving without lights only for him to see headlights but no tail lights with the switch on after getting me stopped. Dealer is no help. They blame all problems on my trailer wiring but they installed it for me when I bought the truck.
3 Replies - Latest reply on 10/03/2007Add reply
Why isn't this a recall? I am sure this can cause a deadly accident and there will be no trace because the back end will be hit, the lights destroyed, and no evidence.
Wake up American consumer!!!
2003 Dodge Ram 1500
WYANDOTTE, MICHIGAN -- I have a Dodge Ram 1500 with the 360 Hemi engine that has 42,318 miles on it. While my wife was at the pharmacy, her friend who waited in the truck called her and said that the engine had started to shudder, ... read full review5 Replies - Latest reply on 09/27/2007
WALLIS, TEXAS -- I have a 2003 Dodge Ram 1500. My condenser fan went out. Instead of being able to replace the fan motor part for $25, I have to buy a fan motor, fan blades, fan housing, and an upgraded cable harness like the newer trucks use for a whopping $250 in parts. Dodge should make available parts for older model trucks instead of forcing their customers to upgrade to parts the newer models use. This had to be a company policy decision.
14 Replies - Latest reply on 09/15/2007Add reply
No more Dodge trucks for me or the rest of my family.
ORLANDO, FLORIDA -- I have had my Dodge Ram for 5 years now. In that time I have had a faulty spare tire wench (jammed and was unusable), faulty power steering hoses (leaked), faulty air conditioning unit (broke internally twice), faulty door seal (leaks when it rains), faulty grab handle on the drivers side door pillar(it came off in my hand), and faulty sunglass holder latch (fell off). I will NEVER buy another Dodge product as long as I live. The blend door on my ac unit literally fell apart. After spending $1000 to repair it, the recirculation door has fallen apart. Now they want me to pay $800 for them to fix their own cheap workmanship. Dodge the Dodge!6 Replies - Latest reply on 05/15/2007Add reply
2007 Nitro Electrical System
ELK GROVE, CALIFORNIA -- I would like to take this opportunity to provide feedback on my recent purchase of a 2007 Dodge Nitro.
I am from Sacramento, California and purchased the Nitro from a dealership in Bakersfield, California. ... read full review2 Replies - Latest reply on 05/30/2007
I have owned many cars/trucks in my lifetime but none as bad as my 2004 Dodge Dakota.Since 2004 when I purchased this truck it as been nothing but trouble.Good luck getting anything fixed on these trucks.It's ... read full review
Candy Apple Red Paint
MOUNT DORA, FLORIDA -- My 96 Dodge caravan had a special Candy Apple Red Paint job--$1000 extra. Within two years it began to fade, then deteriorate. Dodge dealers in Memphis said paint was not under warranty. Dodge dealers ... read full review4 Replies - Latest reply on 08/04/2008
Dodge vs Nissan - my story
OREGON -- This is part of my letter to Dodge - Hillsboro, OR
We did purchase one used car thru you last fall & are happy with this purchase. We thought about a magnum hemi for myself. I really liked this car. ... read full review1 Replies - Latest reply on 02/19/2007
Dodge left my family stranded
CALIFORNIA -- Just wanted to let everyone know about Dodge's poor customer service. I have a 2004 Dodge Durango with less than 18,000 miles on it. The Dodge broke down while we were on vacation out of state so it ... read full review15 Replies - Latest reply on 08/02/2006
SYRACUSE, NEW YORK -- My two day old Magnum, with only 70 mils on it, developed serious electical problems. In addition to the Electronic Stability Program light going on, and the Brake Assist Light going on, the following ... read full review2 Replies - Latest reply on 11/29/2011