OAKLAND, CALIFORNIA -- I travel with a $500 card for business expenses on my trips.
After renting a car, lunch and a tank of gas, my card was declined at the motel I tried to stay at (1:15 AM). Luckily, the motel agreed ... read full review5 Replies - Latest reply on 10/23/2013
Hidden Charge by Dollar Rent A Car
MIAMI, FLORIDA -- My friend and I rented a car from Dollar at the travel agent rate of $17.95 per day for four days. When we returned the car, we were shocked to find that Dollar charged us $161.55 for four days or $40.39 ... read full review5 Replies - Latest reply on 03/15/2009
Rock Chip - Windshield
MISSOULA, MONTANTA -- When choosing rental car company in Missoula MT, I'm sure there are others who are more professional and honest than Dollar Rental Car (located on W. Broadway) in Missoula, MT. They gave us a car that ... read full review1 Replies - Latest reply on 11/17/2010
Bait and Switch
LAX, CALIFORNIA -- I also had a bait and switch at Dollar!
The man behind the counter asked me if I wanted basic or extended insurance coverage. I told him that I did not need extra insurance coverage because the rental ... read full review6 Replies - Latest reply on 07/24/2008
NASHIVILLE, TENNESSEE -- I reserved my Renter car in Nashville Tennessee airport with Dollar renter car. they told me it would $185 for 3 days. it ends ups being $297. $112. stupid Charges that I did not know about. they can't ... read full review8 Replies - Latest reply on 05/03/2010
LIES and other B.S.!
WINDSOR LOCKS, CONNECTICUT -- I called Dollar Rent-A-Car at Bradley International Airport using their local number, not the 800 number and spoke with one of their reps. I asked her if they offered competitive pricing against other ... read full review1 Replies - Latest reply on 04/30/2011
Poor customer service
Upon returning a car the agents seem to automatically charge customers for a full tank of fuel without telling the customers. This happened to me recently and since the service desk doesn't go over the ... read full review2 Replies - Latest reply on 07/04/2013
JFK, NEW YORK -- I rented a car from Dollar in New York as the last leg in a trip from Sidney, Australia to Boston, MA, USA. The flights were as follows:
2 Replies - Latest reply on 05/11/2010Add reply
Sidney to LA, CA
LA to JFK in New York.
Flights from LA to Logan in Boston were completely booked for several days and I needed to get home with my daughter.
Dollar did not make me aware of the extra $250.00 charge for the one way rental. I only used Dollar because they advertised the lowest rental charges. I have previously rented one way from Enterprize without the extra fee and therefore did not expect it.
Hopefully this will save someone else a lot of money.
Renting a car at LAX
LOS ANGELES, CALIFORNIA -- My one and only experience with Dollar was at LAX this past summer. I was less than impressed... but not outraged.
After a decently speedy paperwork process, I was told to walk out to a large garage ... read full review1 Replies - Latest reply on 11/14/2008
BRADLEY AIRPORT, MASSACHUSETTS -- My sister & brother-in-law rented a car from Dollar Car Rental from Bradley Airport area. The car lot was VERY dark and it was raining so the car apparently was not inspected closely enough from them. In arriving in Vermont found the two front tires were BALD. It drove badly in the rain. The tread was showing on one of them. If the car was to be inspected in Vermont, it would not have passed.
2 Replies - Latest reply on 11/01/2007Add reply
From other complaints listed, it apparently is a practice of Dollar Car Rental to rent out UNSAFE cars. They will be in contact with this co. to see if they make it right.
DOUBLE CHARGING by DOLLAR RENT-A-CAR
MORRISVILLE, NORTH CAROLINA -- Had a reservation to rent a car between Feb 12 to 23 for a full size car at $468/- from the RDU Airport, which seemed like a great deal at the time. Paid them more than $900 for the same number of days, ... read full review3 Replies - Latest reply on 06/16/2007
MIAMI, FLORIDA -- Looking for rates at Miami airport Dollar was one of the less expensive, between US 700.00 for one week at Alamo and US 900.00 at Avis. I paid US 440.00 for five days with insurance in a mid size model that would be a Avenger, model that they didn't have.
When I made the cote I told the agent that I was going to drop off the car in Orlando. Arriving at Orlando airport they overcharged me in US 100.00 telling me that I had to drop off it in Miami. Customer service said that they couldn't do nothing about it so I had signed the contract. I would not recommend it to anyone.
Dollar Rent a Car
TULSA, OKLAHOMA -- Does ANYONE want to have a bad experience? Try to rent a car from Dollar Rent a Car. We called a month and a half early to pick up a mid-size car with audio auxiliary input in Phoenix, to be returned ... read full review3 Replies - Latest reply on 08/22/2011
Unwanted Car Insurance
COLUMBUS, OHIO -- I rented a car at the Columbus, Ohio, in May from Dollar Rent a Car as they advertised the lowest rate online. Having a safe driving record a using a credit card that covers insurance, I "verbally" ... read full review5 Replies - Latest reply on 06/17/2011