An Employee's Point Of View
ARKANSAS -- First off let me explain that it is very late and that I will most likely make spelling errors. I apologize.
Now to get to what I have to say. I currently work at a Domino's Pizza. I have read a lot ... read full review8 Replies - Latest reply on 12/04/2012
CLUTE, TEXAS -- I have a coupon for Domino's, buy one get one free with Official Fund Raising Card of Domino's. They told me today that they wouldn't honor it although it is supposed to be good until Dec. 31, 2013. They told me I had to buy a larger pizza and get a smaller one and I had to buy a large Pizza. That is not what my coupon states and they have honored it in the past. If you do not want to honor your coupons then do not give them . I am so angry over this. I know you don't really care but I don't want any coupons from you anymore and will probably not do business with you if you don't honor my coupon today. It doesn't have a number on it. I am tired of people lying to me.1 Replies - Latest reply on 06/13/2013Add reply
The pizza didn't taste anything like pizza I can't get the taste out of my mouth. I didn't want garlic on my pizza. You should be ashamed to call this crap pizza!!!!!!!!!! garlic my god what a disgrace!!!!!! 3 Replies - Latest reply on 08/11/2012Add reply
Your Franchise is price gouging
NEW YORK, NEW YORK -- I called in an order for a pizza delivery. First, they hung up on me and I had to call a second time. When I got through, I asked for two medium pies, and they old me that they don't have medium sized ... read full review2 Replies - Latest reply on 02/06/2012
BROOKLYN CENTER, MINNESOTA -- Ok I called the Dominos Pizza ordered 2 pizzas. I got them and they were on top of each other. Then I called and told them I got my pizzas like that then they said I'm going to send some new ones. One minute later he tells me I'm lying and that they can't do anything about it. I called a different store and ask them what they can do and they told me they were suppose to send new ones or give gift cards. The manager was in a bad mood when I called.6 Replies - Latest reply on 12/03/2011Add reply
Okay so I live in Jacksonville NC.. And for some reason they are the only ones who have stopped selling chicken kickers?? I have been craving these things for a few months now and they still are not bringing them back.. I would like to see these again here PLEASE!!! They are the ONLY things I order from there... 4 Replies - Latest reply on 01/21/2009Add reply
BLUE ISLAND, ILLINOIS -- I ordered my pizza at 5:04 and as soon as I hung up I felt that this was gonna be a mistake, mainly because I paid with credit card. They told me 35 mins. I asked for specials and ordered a large with multiple toppings and an order of lava cakes for desert. An hour and 10 minutes later the delivery guy shows up with two orders of lava cakes... no pizza. But guess what... he managed to get my card number right. The manager Jen was an complete ass and come to find out (from delivery guy) that the kid that sounded high was her son. They placed me on hold for five minutes before I hung up and called back. I can hear this poor excuse of a manager in the back ground talking smack. She told them to place me on hold and she can't believe I was freaking for one pizza... no genius. I was tripping because you poor excuse of customer service people have my card info, and to be honest that's exactly why you just make pizza.
1 Replies - Latest reply on 03/04/2013Add reply
Take a customer service class once in a while. You tell two screaming hungry kids they aren't getting pizza tonite when you already told them they were.
29TH STREET HARRISBURG, PENNSYLVANIA -- Went to Dominos and waited for my pizzas. When I received my pizzas they were all wrong. The lady didn't really want to hear me or take back the pizzas and redo them to the correct ones. Then she finally said to give her the old pizzas back and she was going to make new ones.
1 Replies - Latest reply on 01/17/2013Add reply
The new ones that I originally ordered we're messy with no cheese and they were burnt. This was the nastiest pizzas that I have ever had from Dominos.
We ordered cheesy bread sticks to pick up on 11/2/2012. The bread sticks were burnt on one end and there was hardly any visible cheese anywhere. Dry, tough, and almost inedible would be an accurate description. We had picked them up so it was very frustrating to open the box to a mess. 2 Replies - Latest reply on 11/04/2012Add reply
The only way I can review your menu is to log in and that means supply you with my personal info. Last night I was going to order a pizza but I could not see your menu unless I gave you my name and address and phone number. Sorry you lost a customer. 1 Replies - Latest reply on 08/23/2012Add reply
I ordered the new steak and cheese sandwich. It came to the house I asked for cheese, green peppers and onions. Well I got Two onions two green peppers and some pieces of meat and a lot of cheese. WTF I paid 6.99 for this never again will I order from there it was store #1944. 3 Replies - Latest reply on 07/03/2012Add reply
DALTON, GEORGIA -- My pizza was delivered an hour late, to top it off my pepperoni pizza had a fried fly in it. I went to the store to get a refund and tried to be as respectful to the employee, in return I got attitude and tone from the employee, I got my money back for it but she simply told me "Have a nice day and never order from us again!".
1 Replies - Latest reply on 06/25/2012Add reply
I've never met such a rude employee. I'll just stick to Pizza Hut and Little Caesar where the people are respectful, understanding, and cleaner.
MIAMI, FLORIDA -- I ordered a pizza at approx. 9:15pm at 10:30 it was still not delivered. I tried calling the location for more than an 1/2 hr and no one picked up the phone. Finally at 10:29 someone answered ans she stated she was checking my order # 441517 and she could only find that I ordered cheesy bread. She was speaking to someone else and mentioned what I said I y couldn't find the order. I asked to cancel the order and on Friday night I stay with no dinner. I tried to do a screen print of the page but they had already deleted it. 1 Replies - Latest reply on 02/12/2012Add reply
I ordered an extra-large pizza through through web. They and said they only had a regular sized pizza. They charged my credit card for an extra-large pizza. When I called them to complain I was told to call back later. All I want is a refund for the difference but they refuse to do anything about it. They keep saying they will look into it but they've done nothing. 2 Replies - Latest reply on 02/01/2012Add reply
Domino's Attitude Sucks!
SANTA FE, NEW MEXICO -- We called and ordered the family two pizzas to be delivered. When the order was read back to me on the phone it was correct: 1 vegetarian (we chose our toppings), 1 pepperoni/canadian bacon, $14 and some ... read full review8 Replies - Latest reply on 07/04/2013
HAMDEN, CONNECTICUT -- Ever since the 799 carryout deal has been playing in Connecticut there is no dominos that will actually honor that commercial stop showing the commercial because it's just a joke I've called every dominos in my area and outside of my area just to pick up a pizza there are other local restaurants that don't have that special deal but their pizza is also good I've always loved Domino's Pizza but because I can't participate in the special offer I haven't bought a pizza from them in over a year's participation variable for dominos or do you not enforce it I would love to buy a large topping pizza for 799 but I can't can someone rectify this or should I still shop for pizza at local restaurants I'm not the only one that goes through this either I live in a complex words hundreds of people we all live close to dominos but no one buys their food that's business out the door because the manager doesn't want to honor in the commercial thank you for your time1 Replies - Latest reply on 11/21/2013Add reply