MONROE, LOUISIANA -- I had a coupon for 2 large up to 3 toppings for $10.00. When I called in to order they tried to charge me $10.00 each, and when I asked to speak to a manager, she said there was a misprimt on the coupon and that they could offer me a free bread side which I already had a coupon for also, but I was still going to pay the $20 for both pizzas.
1 Replies - Latest reply on 01/21/2013Add reply
Now, I work at a gas station and we have to honor coupons by what they say as long as they are still valid, not by what they should say. What makes Dominos different?
29TH STREET HARRISBURG, PENNSYLVANIA -- Went to Dominos and waited for my pizzas. When I received my pizzas they were all wrong. The lady didn't really want to hear me or take back the pizzas and redo them to the correct ones. Then she finally said to give her the old pizzas back and she was going to make new ones.
1 Replies - Latest reply on 01/17/2013Add reply
The new ones that I originally ordered we're messy with no cheese and they were burnt. This was the nastiest pizzas that I have ever had from Dominos.
BOSTON, MASSACHUSETTS -- I have had two bad experiences with Domino's on Adams street in Dorchester.
2 Replies - Latest reply on 12/24/2012Add reply
First visit, I ordered a box of pizza and wings. After waiting a half hour, I realized my food should be done. So I asked if my food was ready and found out it had been done and sitting there on the rack where finished orders were. Meanwhile the staff just wondered aimlessly around as if there wasn't plenty to do. The delivery orders seem to be their first priority.
My second visit, I didn't have the luxury to place an order. I stood at the counter for 5 minutes while watching a female eat an Apple while handling the food orders in back which I thought was not sanitary at all! Another woman approached the register taking change out and did not acknowledge my presence. The staff were engaged in conversion with the delivery drivers. There seemed to be one guy handling the food that was actually working. He addressed me from the oven area and said someone will be with me. After waiting an additional five minutes without service I just decided to leave. This was very unfortunate. A waste of my time and loss of business for Domino's. That staff was very unprofessional and do not know what service means.
Only 2 pieces if pizza had cheese. Half of the pie was bare crust. I even took pictures. It looked as if the whole thing had been tilted with ingredients falling to one side. Only 2 pieces were good. The rest was wasted. 2 Replies - Latest reply on 12/18/2012Add reply
I ordered two items with my order, but only received one! The delivery driver said he would return with my item but never returned! This is the second time this establishment did this to me! I'm paying for items that I am not getting! 2 Replies - Latest reply on 12/07/2012Add reply
Limited ingredients, ordered ingredients missing, over cooked. Looked like over cooked Mexican tortilla!! Add reply
We ordered cheesy bread sticks to pick up on 11/2/2012. The bread sticks were burnt on one end and there was hardly any visible cheese anywhere. Dry, tough, and almost inedible would be an accurate description. We had picked them up so it was very frustrating to open the box to a mess. 2 Replies - Latest reply on 11/04/2012Add reply
I have been getting deliveries from the Sanford store for over three years. A couple times a week. In all that time not one problem. Order arrives in 30 minutes or less always hot. The delivery men are always polite. So I guess to sumit up we are lucky to have the perfect Domino's here in Sanford. Add reply
Pizzas always cold, probably last one on the delivery. Never brings crush red peppers when asked. promo codes from official site never works. management doesn't do anything to fix any problem. the establishment on Walnut Hill in Irving Texas is a joke . Add reply
The only way I can review your menu is to log in and that means supply you with my personal info. Last night I was going to order a pizza but I could not see your menu unless I gave you my name and address and phone number. Sorry you lost a customer. 1 Replies - Latest reply on 08/23/2012Add reply
The pizza didn't taste anything like pizza I can't get the taste out of my mouth. I didn't want garlic on my pizza. You should be ashamed to call this crap pizza!!!!!!!!!! garlic my god what a disgrace!!!!!! 3 Replies - Latest reply on 08/11/2012Add reply
ROSELLE, NEW JERSEY -- I'm a big fan of Domino's Pizza, but it's a shame that I placed my order 2 hours ago for delivery. I called several times nobody answered. I don't know what happened, but you guys gotta fix this. So now my wife called Papa John's Pizza her favorite, and I don't even like Papa Johns pizza so I don't have any choice :-( So, I'm still a fan, but yall need to fix whatever is going on over there because it's wrong.Add reply
I ordered the new steak and cheese sandwich. It came to the house I asked for cheese, green peppers and onions. Well I got Two onions two green peppers and some pieces of meat and a lot of cheese. WTF I paid 6.99 for this never again will I order from there it was store #1944. 3 Replies - Latest reply on 07/03/2012Add reply
LOS ANGELES, CALIFORNIA -- Dominos pizza has the worst customer service. The other day I ordered wings and they were dry and stale. Today my pizza came after an hour and a half and it was so cold and hard, the delivery man made me go all the way to the street to get my pizza ugh! You guys never have cheese 4 times wheni went to pick my pizza up they always say they ran out! And so does the delivery man.
1 Replies - Latest reply on 06/28/2012Add reply
I am very unsatisfied.
I went to place an order and saw a young woman in back who was making food and touching her weave. She did not wash her hands or have on gloves. 1 Replies - Latest reply on 06/28/2012Add reply
DALTON, GEORGIA -- My pizza was delivered an hour late, to top it off my pepperoni pizza had a fried fly in it. I went to the store to get a refund and tried to be as respectful to the employee, in return I got attitude and tone from the employee, I got my money back for it but she simply told me "Have a nice day and never order from us again!".
1 Replies - Latest reply on 06/25/2012Add reply
I've never met such a rude employee. I'll just stick to Pizza Hut and Little Caesar where the people are respectful, understanding, and cleaner.
BENTON HARBOR, MICHIGAN -- I ordered a pizza, they asked my address, and name. first they called me back because he put in the wrong size and type of pizzas, then it was delivered to the wrong address. Then I still received the wrong pizza. I called directly back, and told them it was wrong. I waited for the pizza that I ordered, they tried to say I had to pay for a new pizza, then tried to tell me that was the pizza that I ordered which it wasn't, and they didn't want to bring me my correct pizza. I finally got the right pizza and it wasn't cooked all of the way. 2 Replies - Latest reply on 05/09/2012Add reply
I got a pizza from Domino's and it was cold,dry and fell apart !!! 2 Replies - Latest reply on 05/01/2012Add reply
MIAMI, FLORIDA -- I ordered a pizza at approx. 9:15pm at 10:30 it was still not delivered. I tried calling the location for more than an 1/2 hr and no one picked up the phone. Finally at 10:29 someone answered ans she stated she was checking my order # 441517 and she could only find that I ordered cheesy bread. She was speaking to someone else and mentioned what I said I y couldn't find the order. I asked to cancel the order and on Friday night I stay with no dinner. I tried to do a screen print of the page but they had already deleted it. 1 Replies - Latest reply on 02/12/2012Add reply