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Doubletree

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11 Reviews & Complaints

Company Contact Info
Contact Info: 9336 Civic Center Drive | Beverly Hills, CA 90210 | www.doubletreehotels.com

Top Customer Complaints & Reviews:

Several months ago, I had decided on a trip to Denver with my daughter for a concert. I reserved the single, non-smoking, double-queen well in advance.
I took my family to this resort and was very disappointed with the food and cleanliness. We where put in a room at building 3 that was supposed to have been newly renovated.
On Monday 4/28/09 I entertained 7 local NJ clients, who are Mt Laurel business owners in DoubleTree Guest Suites GG's restaurant...


Latest Reviews:

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Do not stay here
PUNTERANUS -- I took my family to this resort and was very disappointed with the food and cleanliness. We where put in a room at building 3 ...
-- Complaint Posted by Rburden61 on 04/05/2013

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Is This Criminal? - Hotel Reservations
ARCADIA, CALIFORNIA, IOWA -- Last November I made reservations for two rooms at the Doubletree Hotel in Arcadia California for two nights, 11/2 /12 to 11/4/12. ...
-- Complaint Posted by TeLEJACK on 09/19/2012

Duped by DoubleTree - Hotel Stay
HOUSTON, TEXAS -- I was misled by a Hilton property website (DoubleTree Hotel in Houston Tx) this past weekend. I purchased in advance to receive ...
-- Complaint Posted by Israelle on 06/06/2011

Delighted in Denver - Customer Service
DENVER, COLORADO -- Several months ago, I had decided on a trip to Denver with my daughter for a concert. I reserved the single, non-smoking, double-queen ...
-- Compliment Posted by Justice-4-All on 04/11/2011

Horrible Experience at Willow Valley/Doubletree Resort Lancaster
LANCASTER, PENNSYLVANIA -- We booked a birthday party at the Doubletree/Willow Valley Resort. It was the first and last time I will ever step foot in that ...
-- Complaint Posted by Momx4frompa on 02/07/2011

Stupid registration policy
COSTA RICA -- This Hotel Doubletree has a stupid registration policy, you CAN'T REGISTER BEFORE 4 P. M, and if you do they will charge you ...
-- Complaint Posted by Qttica on 08/22/2010

Doubletree Omaha, NE downtown location - Hotel room, overnight stay
OMAHA, NE DOWNTOWN -- Customer Service was the worst I have ever encountered. I waited 15 minutes to check in. One lady was processing the check ins ...
-- Complaint Posted by Anniebee on 07/22/2010

Very Disappointing Stay - hotel stay
FARMERS BRANCH, TEXAS -- This Doubletree Club Hotel in Farmers Branch Texas is very poorly run. I had reservation problems upon check-in. I had double ...
-- Complaint Posted by 14theroad on 08/13/2009

Poor Management - Many
OMAHA, NEBRASKA -- 6/26--6/28 My wife and I stayed at the Double Tree Omaha NE., Hilton owned Hotel. The first item we noticed was the lack of lighting. ...
-- Complaint Posted by SALV on 06/27/2009

Doubletree Mt Laurel NJ - Manager inhospitable to Diamond Member - Severe Lack Of Class And Hospitality
MT LAUREL, NEW JERSEY -- On Monday 4/28/09 I entertained 7 local NJ clients, who are Mt Laurel business owners in DoubleTree Guest Suites GG's restaurant... ...
-- Complaint Posted by Asktoms on 04/28/2009

Poor service, poor management, lack of personnel - Hotel Management
BOCA RATON, FLORIDA -- Ten people at the front desk at 11PM with various housekeeping complaints. NO ONE available other than young woman at front desk. ...
-- Complaint Posted by SS2 on 08/22/2007

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