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Dr. Scholl's Consumer Reviews

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Worst Shoes Ever
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

FLORIDA -- Wore the shoes for 8-hour shift. Right Achilles tendon and heel still hurts severely and has been 5 days since I wore them. Got the same old runaround everyone gets from Dr. Scholl's. Add me to the class action.

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Walking Shoes
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Rating: 1/51

CALIFORNIA -- I have purchased four or five Dr. Scholl's walking shoes in the past as they are a comfortable shoe and used them to use on my two mile walks four times a week. The first two were great and lasted about a year. That's when I decided to purchase a pair of black shoes for work (inside retail store). My first pair of work shoes lasted about six months then started unstitching on the upper body and the leather cracked open. I purchased my last pair three months ago and my whole right inside sole came apart.

I called Dr. Scholl's and was told that I would have to pay the shipping to get it back to them and would get a refund if they determined they were defective. I will never buy anymore of their crappy products again no matter how low of a sales price they have.

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The Sneakers I Bought Are Falling Apart. I Want My Money Back. I Bought Them From Walmart and It Been Over 60 Days.
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Rating: 1/51

LA MESA, CALIFORNIA -- I bought the men's sneaker from Walmart on 11/15/13 and they are falling apart and I have my receipt. I want a new pair or my money back please. Can someone get in touch with me about my problem and solve this ASAP. Thanks,
not a happy customer!

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Very Disappointed
By -

KATY, TEXAS -- For many years I have been a big fan of Dr. Scholl's shoes. They usually provide the comfort I need in a casual work shoe. Recently I purchased a pair of Dr. Scholl's shoes at my local Wal-Mart. I was very satisfied with them until they all of a sudden just started falling apart!!

I work at a bank and do not have extreme wear and tear on my footwear but the Dr. Scholl shoes that I wore only to my job just came apart completely! I spent $40.00 on these shoes just so I would have a good dependable sensible shoe to wear and then less than 2 MONTHS later.. they completely fell apart! I am very very disappointed in Dr. Scholl's shoes and probably will not ever purchase them again.

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Toning/Shape up shoes caused problems
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Rating: 1/51

HENDERSONVILLE, NORTH CAROLINA -- I bought a pair of Dr. Scholl's version of Skechers Shape up/Toning shoes to help me tone up while I walking around the lake and sometimes shopping and working around the house. After less than a month I found I stated to have problems with "Leg drop" and then my back. At first I attributed it to my body adjusting to the change and working different muscles but I had to stop wearing them because problems only increased as time went on.

I no longer wear them but now have a back problem that has cost me a lot of money, pain, and sleepless nights. My chiropractor told me to throw them away because this style has caused many people physical troubles! Please beware that there are problems with this style of shoes made by Skechers and Dr. Scholl's before you buy and wear them.

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Happy/Disappointed
By -

I recently purchased a pair of Dr Scholl's shoes. I work long hours standing up. These shoes were a nice leather. They were made with gel insoles. The shoes cost more than I can afford to pay, but they were so comfortable, I bought them anyway. Exactly 1 month from the day I bought them, the heel on one shoe cracked open and split all the way through. I had a choice, of course, on which shoes to buy and I chose this brand because I thought they were still a high quality shoe. That is no longer my opinion, nor will I encourage others to buy. I am very disgusted and disappointed!

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Bad Quality shoes
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SILOAM, NORTH CAROLINA -- I bought these shoes at WalMart 2 months ago, and after 2 days my heel was bruised so bad. It was because the gel pads don't work and inside the shoe around the heel is a band that's 1/2 in high and 1/4 in wide that rubs against the heel causing a stone like bruise. There is numerous bad reviews on WalMart's site about this very shoe. I am compiling complaints from all over the web about this shoe and there is more complaints than you can count on 2 hands and feet. I e-mailed them and they just seem to brush it off. They won't brush it off when I get enough data and turn it over to my atty.

Maybe just maybe we can get a class action suit against a company that reportedly cares about feet and their products. It's a long time problem when companies aren't held accountable for their mistakes. Any company that will put profit over the well being of the people who put their trust in buying their products, should be heavily fined or banned from selling to the American public. Wake up America and let's put a stop to companies like this.

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Dr. Scholls Shoes Crack in two (the sole)
By -

I have been wearing the same style of Dr Scholls shoes for some several years. All purchased at the same Walmart store. l need special 1/2 " soles put on these shoes. Cost is $60. Until now all has been 100% OK.. The shoes l bought 6 months ago have literally cracked in two like a match stick. (The sole that is).. Went back to Walmart. "Where is your receipt???" l lost it. "WE CANNOT HELP YOU." was their stern reply. l think Walmart could have at least held the shoe for the Sr Scholl's representative. The shoe was not worn out just "broken in half". Thanks.

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Dr. Scholl's Shoes
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

MORRISTOWN, TENNESSEE -- I purchased a pair of Black Non-slip Dr Scholl's shoes from Walmart in Morristown TN about three months ago. The whole side on both shoes ripped out of them and I cannot wear anymore. So, I went to Dr Scholl's website to make a complaint and they wanted me to pay $25.00 to submit my complaint. Yea right they sell bad shoes and want me to pay to tell them the shoes I purchased were trash, I don't think so. I have had them too long to return them to Walmart. All I want is another pair of shoes, maybe it was just that pair that was defective, but I'm not going to buy another pair to find out and get stuck with them too.

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Shoes caused pain
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Rating: 1/51

I bought Dr Scholl's Roller Motion shoes and I have osteoarthritis and nowhere on the advertising did they warn that you shouldn't wear these shoes if you have problems with your bones. I called the Dr Scholl's company consumer service and talked to **, she told me to take the shoes back to the store. I can do that but now I am going to have to pay medical bills because of injuries caused by wearing the shoes one day. I wore the Roller Motion shoes one day and a week later I am still having so much pain in my left knee that I cannot sleep at night and I am having trouble walking because of the pain.

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Dr. Scholl's Rating:
Star Empty star Empty star Empty star Empty star
1.0 out of 5, based on 7 ratings and
13 reviews & complaints.
Contact Information:
Dr. Scholl's
100 Bayer Boulevard
Whippany, NJ 07981-0915
1-866-360-3226 (ph)
www.drscholls.com
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