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Dr. Scholl's

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Very Disappointed
Posted by Calamity07 on 05/11/2009
KATY, TEXAS -- For many years I have been a big fan of Dr. Scholls shoes. They usually provide the comfort I need in a casual work shoe. Recently I purchased a pair of Dr. Scholls shoes at my local Wal-Mart. I was very satisfied with them until they all of a sudden just started falling apart!! I work at a bank and do not have extreme wear and tear on my footwear but the Dr. Scholl shoes that I wore only to my job just came apart completely! I spent $40.00 on these shoes just so I would have a good dependable sensible shoe to wear and then less than 2 MONTHS later..they completely fell apart!

I am very very disappointed in Dr. Scholls shoes and probably will not ever purchase them again.
     
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Posted by Anonymous on 2009-05-11:
Probably off-shored manufacture and cut back on quality to improve CEO bottom lines. Rockport did the same thing (even used paper in their sub-soles). Used to be, Rockports were good. Plan on spending $80-120 for any decent shoe. Look into SAS Shoes. Pretty good quality.
Posted by BokiBean on 2009-05-11:
Scholl's are 40 bucks now?? Geez, they used to be like $15 and they held together forever...
Posted by Anonymous on 2009-05-11:
I've heard that some manufacturers produce a cheaper quality product strictly for sales at Walmart, or else they couldn't compete. It may be true.
Posted by old fart on 2009-05-11:
I don't doubt what C2O says...
Posted by BokiBean on 2009-05-11:
That's like an expose on outlet stores I saw years ago...manufacturers were producing a cheaper, less durable product just to stock outlets.
Posted by Happy Gal on 2009-05-12:
They don't call 'em "Wal-Mart's fall aparts" for nothing!
Posted by SPYking on 2009-08-27:
The good news is ... Dr Scholls / Brown Shoe Co lost so much this year that they probably won't be around much longer to rip off the public in the future.
Posted by ralph on scholls on 2010-07-26:
Wow, I read that, and thought- I don't remember posting that! That's MY story to a TEE! Except that I'm a guy. The problem is typical with the men's shoes. I went to their website to make a complaint, but they only take phone calls. Animated, no doubt. So, then I just googled dr scholls poor quality, and found this site to voice my opinion. I too loved them. Bought many pairs of the same model over the years. The price went up, the quality went down, so I stopped buying 'em 2-3 years ago. Made the mistake of giving em another chance a couple months ago... NEVER in my life had I had a pair of shoes disintegrate so quickly!
Posted by clutzycook on 2010-07-26:
I think I had a pair of Dr Scholls ladies' dress shoes years and years ago. They did indeed last for a long time. I think they actually went out of style before they fell apart....
Posted by Sriram on 2013-11-12:
I purchased Dr. scholls shoe this year january .
It's comfortable for three months . After that it started falling apart.[bottom sole, lays]
I got it for 55$ plus tax.
I sent a letter regarding this to Dr.Scholls. but no response.
I wonder why Dr.scholls advertise and can't keep up their quality on top.
Hope i will get a response soon.
Posted by sheryl vansumeren on 2014-04-02:
I purchased the advanced comfort series which I love and this pair within a short period of time started to fall apart. I was truly surprised, they are a very comfortable shoe. I have arthritis and it is hard to find a slip on shoe that is comfortable, but I can't have one falling apart on me prematurly.
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Poor Quality?
Posted by Danielmg.san on 04/08/2012
Just a month ago I bought a Dr Scholls pair of shoes. I paid $30.00 approximatley. These shoes are for ONE MONTH wearing and you need to put them in the garbage. This was my last time that I spend my money in something that it is not worth it. Poor quality? I will say NO QUALITY AT ALL.
     
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Posted by trmn8r on 2012-04-08:
I'm surprised that you were able to buy a pair of Dr. Scholl's shoes for $30. Are they sandals?

Did you try contacting whomever you bought them from? What was the response?
Posted by GenuineNerd on 2012-04-08:
Dr. Scholl's shoes are sold at Walmart, and are in the $30-$40 range. They are mainly sneakers and casual shoes, including a Skechers Shape-Ups knockoff. Dr. Scholl's most likely sold the rights to their name to a shoe distributor for Walmart, similar to the Thom McAn shoes that K mart sells. Thom McAn was once a huge shoe store chain, with stores mainly in downtowns, strip centers, and malls. By the early 1990's, the Thom McAn shoe stores closed, and the name lived on via shoes sold by K mart and Ames.
Posted by trmn8r on 2012-04-08:
Thanks for the info, GN. I saw shoes in the $45 and up range online.
Posted by danielmg.san on 2012-04-08:
GN is correct, I got them in Walmart store, but like I said, don't buy them, it is not worth it.
Posted by Kris10 on 2012-04-09:
I had this happen once, returned the shoes with a receipt and made an exchange for another brand, right then and there.
Posted by BigAl on 2012-04-09:
I looked at the Dr. Scholl shoes at Walmart some time ago. They looked cheaply made so I passed. I guess I was right.
Posted by Laura on 2013-05-10:
I bought some in Wal-mart a couple of months ago as I'm on my feet a lot at work, and thought that these were supposed to be supportive,comfortable shoes. After 2 weeks (not even wearing them every day) the left heel collapsed inside the shoe. I stuffed it and put a liner in the shoe. A month later, the same thing happened to the right. VERY much let down--yes, they were $30, but I have bought cheap shoes before in WM, $10-20 and gotten a year out them before they fell apart. Dr. Scholl's....2 weeks? HMMM.
Posted by Penny on 2013-09-17:
I'm finding that the ones WalMart sells are somehow cheaper-feeling than the ones I get at Shoe Warehouse or at the various thrift stores in the area around Shoe Warehouse. I'm thinking that the ones that Shoe Warehouse sells must be the real Dr Scholls and the ones Wal Mart sells must be their cheaply-made el-cheapo ones. I looked on the inside of both pairs and even though they are otherwise alike - black "gel soles" athletic shoes - they have a different model number - the ones I got from the second hand store today just feel like they're sturdier and made better and otherwise look the same. I'd gotten the Wal-Mart ones on clearance so if they last a month I've gotten my one-months' worth. I think I'd pass on Naturalizers from Wal-Mart as well....!
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Toning/Shape up shoes caused problems
Posted by Belovedaslan on 10/30/2012
HENDERSONVILLE, NORTH CAROLINA -- I bought a pair of Dr. Scholl's version of Skechers Shape up/ Toning shoes to help me tone up while I walking around the lake and sometimes shopping and working around the house. After less then a month I found I stated to have problems with "Leg drop" and then my back. At first I attributed it to my body adjusting to the change and working different muscles but I had to stop wearing them because problems only increased as time went on. I no longer wear them but now have a back problem that has cost me a lot of money, pain, and sleepless nights. My chiropractor told me to throw them away because this style has caused many people physical troubles! Please beware that there are problems with this style of shoes made by Skechers and Dr. Scholl's before you buy and wear them.
     
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Posted by melissa253 on 2012-10-30:
I love my Dr. Scholl's Original sandals. I have worn Dr. Scholl's original sandals, the ones with the hard wooden base for yeas and years. I love the sound they make on the floor.
Posted by Vinnie11 on 2012-10-30:
I love those too melissa but they don't make the ball as big as they used to. Also they are SO EXPENSIVE now and many of the newer models do not use genuine wood! I bought a pair over the summer because my dog won't chew them like he does regular flip flops. As for the post, those Sketcher Shape Up type shoes are bad news. I got the worse case of plantar fasciitis from them. Never again.
Posted by Louise on 2013-03-16:
I have the Dr. Sholls shape up tennis shoe and I absolutely love them!! they have never given me back problems, in fact I do not have any foot pain or problems with sore heals or soreness on the balls of my feet, all other tennis shoes give me these problems... I am looking for more to buy, but cannot find anywhere...
Posted by Mary on 2013-05-14:
I bought the Dr. Scholl's Personal Trainers and they are a problem. I have back problems. I will not use them anymore.
Posted by Joy on 2013-10-15:
I found the opposite to be true. I have had back problems for years. A few years ago I switched to Dr. Scholl's roller motion personal trainer sneakers. Have not had a back problem since. I thought could this sneaker be the reason, so I switched back to a flat bottom sneaker. In one day My back starting hurting again. So I went to the store and bought more , just in case they would stop making them. In my opinion, I think they work because the roller motion prevents you from coming down hard on your heel and therefore prevents pounding the discs in your back.
Posted by Ann C on 2014-02-01:
I wish they would bring them back. Prior to my first purchase, I rarely went to the grocery store due to leg and back pain. They were literally like a miracle. In the space of a few days, I was able to walk further than I had been able to walk in literally years. I have had nothing but problem in the last year or so since I have been able to find them. My ankles hurt so badly some mornings I am hardly able to walk without holding on to something, My Dr prescribes painkillers, which I don't like to take because of how they make me feel. I know all I need is a decent pair of shoes, but I can
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Shoes caused pain
Posted by Alicehunter1943 on 03/27/2012
I bought Dr Scholl's Roller Motion shoes and I have osteoarthritis
and no where on the advertising did they warn that you shouldn't wear these shoes if you have problems with your bones. I called the Dr Scholl's company consumer service and talked to Rochelle, she told me to take the shoes back to the store. I can do that but now I am going to have to pay medical bills because of injuries caused by wearing the shoes one day.
I wore the Roller Motion shoes one day and a week later I am still having so much pain in my left knee that I can not sleep at night and I am having trouble walking because of the pain.
     
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Posted by Skye on 2012-03-27:
You already have osteoarthritis, which was aggravated by wearing these shoes, according to you. Does your doctor agree, the shoes caused you severe harm and pain?

What medical bills do you want Dr. Scholls to pay? You'll have to prove the shoes caused serious problems for you, if you intend to go after Dr. Scholls.

Good luck.

Posted by spiderman2 on 2012-03-27:
I would think if I had a medical issue that affected my bones I would check with my doctor before I worse a shoe that totally changed how one walks. We do have to have some personal responsibility in life.
Posted by GenuineNerd on 2012-03-27:
I assume that the "Roller Motion" shoes are toning shoes, similar in design to Skechers Shape-Ups or MBT shoes. Others have complained about knee, foot, or other muscular/skeletal pain due to wearing these kind of shoes...most of the complaints were directed at Skechers.
Posted by dianna on 2012-07-12:
I love the roller motion shoes. I had my ankle broken in 2001 and I work at Wal-Mart, every pair of shoes I wear my feet hurt very bad and when I get home I can't walk much. After I bought the roller motion shoes by dr scholls my feet don't hurt at all. Everybody asks what I have done to be able to walk as fast as I do now. I love my roller motion. Thanks so much Dr Scholls.
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Happy/Disappointed
Posted by Kmadburden on 03/27/2011
I recently purchased a pair of DrScholls shoes. I work long hours standing up. these shoes were a nice leather. They were made with gel insoles. The shoes cost more than I can afford to pay, but they were so comfortable, I bought them anyway. Exactly 1 month from the day I bought them, the heal on one shoe cracked open and split all the way thru. I had a choice, of course, on which shoes to buy and I chose this brand because I thought they were still a high quality shoe. that is no longer my opinion, nor will I encourage others to buy.

I am very disgusted and disappointed!
     
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Posted by momsey on 2011-03-27:
Contact Dr. Scholl's! Give them a chance to make it right, and maybe this will turn into a compliment.
Posted by azRider on 2011-03-28:
I agree, contact Dr. Scroll's and give them a chance. you have to first give them enough rope. it can either be a life line or a noose, lets see which it turns out to be.
Posted by Venice09 on 2011-03-28:
I too would contact the company, but I agree that Dr. Scholl's shoes are not the high quality they used to be. It's not a brand I would choose anymore. I hope the company will help you out.
Posted by Anonymous on 2011-03-28:
While I have never tried Dr. Scholl's, I can't help but agree with the statements above in at least allowing them the chance to make things right. You may be pleasantly surprised!
Posted by Anonymous on 2011-03-28:
Arent Dr Scholl's sold at wal mart for a very cheap price? I wouldnt be suprised by the substandard quality.
Posted by saj80 on 2011-03-28:
Prince, please don't be telling people that Wal-Mart sells items of substandard quality; I prefer to shop at Target without worrying about a mass exodus of Wal-Mart shoppers.
Posted by Skye on 2011-03-28:
Yes, as others have pointed out, contact them, and allow them a chance to make this right. I don't know where you purchased them from, but did you try to return them there first?

Here is the contat information for Dr. Scholls:

http://www.drscholls.com/drscholls/company/contactus.jsp
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Bad Quality shoes
Posted by Diesela on 01/21/2011
SILOAM, NORTH CAROLINA -- I bought these shoes at WalMart 2 months ago, and after 2 days my heel was bruised so bad, it was because the gel pads don't work and inside the shoe around the heel is a band thats 1/2 in high and 1/4 ih wide that rubs against the heel causing a stone like bruise. There is numerous bad reviews on WalMart's site about this very shoe. I am compiling complaints from all over the web about this shoe and there is more complaints than you can count on 2 hands and feet. I e-mailed them and they just seem to brush it off. They won't brush it off when I get enough data and turn it over to my atty. Maybe just maybe we can get a class action suit against a company that reportedly cares about feet and their products. It's a long time problem when companies aren't held accountable for their mistakes. Any company that will
put profit over the well being of the people who put their trust in buying their products, should be heavily fined or banned from selling to the American public. Wake up America and lets put a stop to companies like this.
     
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Posted by Anonymous on 2011-01-21:
That is a shame, but I would not expect much better from shoes purchased at Walmart...even if they are a brand like Dr. Scholls. On the rare occasion I have bought my babies clothing and shoe items that were just terrible quality and fell apart. You really get what you pay for there. Did you try to return them?
Posted by Skye on 2011-01-21:
Have you tried contacting Dr. Scholl's directly? Give it a try.

http://www.drscholls.com/drscholls/company/contactus.jsp
Posted by leet60 on 2011-01-21:
Just keep in mind the only people who will get paid from a class action suit is the attorney team involved. You may, if you are lucky, get a discount, coupon or free pair of shoes from guess who - Dr. Scholls.
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Dr. Scholl's Men's Shoes Sold at Walmart
Posted by Burton on 08/29/2010
I purchased Dr. Scholl's men's lace up black shoes - with the gel insole and the oil and slip resistant and non-marking soles. After one day my feet hurt so bad and the insole did not work at all. These are the most uncomfortable shoes I have ever worn! Definitely not worth the $30.00 I paid.

I am disappointed in Dr. Scholl's because I have never had a problem with the companies products before.
     
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Posted by Anonymous on 2010-08-29:
Well maybe you need a better pair of shoes, that will probably cost more than 30 dollars.
Posted by jktshff1 on 2010-08-29:
No offense, but some people are not able to afford more than $30.00 shoes. Dr. Scholl's is know for affordable shoes and inserts.
Possibly, it may take a few wearings to get adjusted to the shoes. I recently had mine fitted with special inserts. I was told to wear them a day, skip one, wear them for a few to get use to them. I tried the gel inserts, ok, but not what I was looking for.
Posted by Anonymous on 2010-08-29:
I've been told you should never have to wear shoes to "break them in". They should fit well and feel comfortable the day you buy them. I know from experience, that when they don't, they just end up taking up space in my closet and, then eventually they are discarded (possibly donated). I can't tell you how many times someone has said, "Don't worry, they'll stretch." Not at the expense of my feet, thank you very much. Foot problems from ill fitting shoes is quite expensive from what I hear.
Posted by klobbersaurus685 on 2010-08-30:
singsing is correct.
You should not have to break in shoes. Sometimes it just takes trying a few different pairs before you fine some that work for you.
Return the shoes that don't work and try again. Maybe a little hassle to go back to the store, but there usually a store every 10 miles.
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Dr. Scholls Shoes Crack in two (the sole)
Posted by Gerrac on 11/27/2009
L have been wearing the same style of dr scholls
shoes for some several years. all purchased at the same Walmart store. l need special 1/2 " soles put on these shoes. Cost is $60. Until now all has been 100% ok.. the shores l bought 6 months ago have literally cracked in two like a
match stick. (the sole that is)..went back to Walmart where is your receipt??? l lost it.
WE CANNOT HELP YOU was their sytern reply.
l think Walmart could have at least held the shoe
for the dr scholl, s representative. The shoe was not worn out just "broken in half".
thanks Gerrac
     
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Posted by Abbie13 on 2009-11-27:
ok not sure what your complaining about the soles breaking in 6 months or is it the shoe. anyway shoes should be replaced every 3 to 6 months so I would assume that would go for the soles too.
Posted by Gerrac on 2009-11-28:
Good Morning
just saw your remark .3-6 months sounded excessive.
so l went on line and YOU are correct.......
next l went on line again to find out WHY l should change
every 3-6 months. cannot find any response to this. l am speaking about "walking shoes.all of my shoes are over 1-2 years old and are not close to wering the tread.
thanks
Posted by CrazyRedHead on 2009-11-28:
You should changed your shoes out every 3-6 months if you run or jog, and this is coming from a podiatrist. I put about 400 miles on a pair of shoes in 3-6 months and I can definitely feel the difference. Do you do any light jogging? It is only a recommendation not the rule. It is only for the health of your feet, knees, hips, shins, back, ect. As shoes wear down it puts strain on a lot of joints, but as long as you aren't feeling any discomfort you can keep on wearing them. Even if you would have had your receipt I doubt you would have gotten them exchanged, that was just there first line of defense against exchanging them. You may have had to go through the man.
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Last Minute Xmas gift to warm your "heart?"
Posted by on 12/15/2006
Like most careful consumers, I'm a bit skeptcial about the products I see advertised on TV. Not merely because I've worked in TV and know the chicanery in advertising, but also because half the stuff my wife ends up ordering - I have to stand in line at the post office to send it back because it's junk!

Therefore, a few nights ago when she summoned me to the livingroom, I was not enthused. "Honey, look at the 50" Plasma, QVC has heated seats for the SUV!" Heated seats were the one option I'd neglected to get on our otherwise tricked-out Escalade, a year or so ago.

Bemused, I glanced over from the comfort of our new leather sectional sofa hoping to change the channel. I humored her and watched the sub-par TV talent demonstrate the Dr. Scholl's Set of 2 Full Seat Heated Car Cushions that simply plug into your cars power outlet/cigarette socket.

"Come on," I thought to myself. "How can these things work, and both for less than thirty bucks?" I chortled to myself and chastised her for entertaining the thought. "Honey, everything you order off of TV ends up going back," I reminded her.

Over games of cribbage and glasses of sherry, we left the plasma tuned to QVC, just out of curiosity. The Dr. Scholl's Set of 2 Full Seat Heated Car Cushions did seem to work, heck they even used a thermometer to show the things got up to 145 degrees or so - enough to take Old Man Winter's grip right off your a__!

Ultimately, being the model husband I am, I gave in to her and let her order, guessing that I'd see myself in line at the post office about this time this week. To my surprise, the things arrived via UPS in just a few days. I opened the box, and found another box and a lot of those white peanut things. I opened the second box and found two rather ordinary looking seat covers, some elastic straps, and one of those car plug-in-thingies.

I must say, I had my doubts the things would even work. Far from luxurious in feel or appearance, I'd say they were more utilitarian in construction. Nevertheless, I took them out to the Escalade and gave them the old college try.

By now you've guessed that I'm going to rave about these things, and rightfully so. These things heat up FAST! I'm talking two blocks down your exclusive gated community, you start to feel it! I mean, these things get HOT! Directions recommend not leaving them plugged in more than 25 minutes, and if you try them you'll know why - that ain't bacon that's sizzlin' honey! I guess the only downside is there's no adjustment, only an off an on feature.

Comfortable - you bet. Luxurious - not so much. But hey, as a last minute affordable christmas gift, it's something to consider, and you don't have to own an Escalade to appreciate them! -pwp


here's the link if you're interested


http://www.qvc.com/qic/qvcapp.aspx/app.detail

     
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Posted by Anonymous on 2006-12-15:
I bet your high octane wife just said "get this for me NOW!" and you jumped. But still if the thing works then I guess it is worth it. I would not want to burn my rear but to each his own and to each a good night.
Posted by Anonymous on 2006-12-15:
Thanks
Posted by *Brenda* on 2006-12-15:
Hahaha Slim. You are so right. 1 "not helpful" vote from me. Our car came with heated seats standard.
Posted by Nohandle on 2006-12-15:
Who the rip wants a hiney warmer? I want a Vertibird Rescue Ship myself.
Posted by *Brenda* on 2006-12-15:
People who feel the need to flaunt their possessions are obviously trying to make up for something in their life that they are lacking.
Posted by Anonymous on 2006-12-15:
We'll keep that in mind about you.
Posted by DebtorBasher on 2006-12-15:
There's nothing like having heated seats in your SUV in FLORIDA!!!
Posted by DebtorBasher on 2006-12-15:
^^^^^ How did you overlook THAT one, Slim? That's ok, I still love you, Pirate!
Posted by Anonymous on 2006-12-15:
The comfort of heated seats can be enjoyed in nearly any climate. Sooths an old football injury I have.
Posted by Anonymous on 2006-12-15:
No, left tackle didn't protect my blind side.
Posted by Anonymous on 2006-12-15:
I had a guy working for me one time and I gave him the job of runing the plumbing to the stool. A few days later the lady of the house ask me if I could change the heated stool to none heated because the smell was very bad when you, well you guess.
Posted by DebtorBasher on 2006-12-15:
I'm not going to ask.
Posted by Anonymous on 2006-12-16:
DB that was a true story.
Posted by DebtorBasher on 2006-12-16:
Yes, Dear.
Posted by Anonymous on 2006-12-16:
This story warms my heart and my "sole".
Posted by spiderman2 on 2006-12-16:
I'm having a hard time thinking you can get an Escalade without leather seats and that you can buy leather seats that aren't heated, particularly in a high-end vehicle. But what do I know, I don't live in an exclusive gated community or drink sherry and I'm not married to a supermodel.
Posted by Anonymous on 2006-12-17:
Dare to dream!
Posted by DebtorBasher on 2006-12-18:
It warms the cockles of me heart!
Posted by Slimjim on 2009-10-13:
LMAo, I must have been deleted on this. I'm pretty sure all I asked was how in the world did the poster find the only Escalade in the world that didn't come with heated seats standard.
I guess I was thinking Cadillac instead of the Huffy.
Posted by Anonymous on 2009-10-13:
I don't remember this one. *lucky for me*
Posted by DebtorBasher on 2009-10-13:
There you go, reviving these old threads again..you know the newbies don't like that!
Posted by Anonymous on 2009-10-13:
It's one thing if a long standing memeber does it. It's quite the other thing when someone makes an account and their very first post is chewing out the OP on a post that's 5 years old.
Posted by Slimjim on 2009-10-13:
The newbies need to be able to reference these life changing reviews. How can we be sure they have access to galtalk and his tutelage otherwise? Just think, someone could make the mistake and actually think that WAS bacon sizzlen' honey!
Posted by Anonymous on 2009-10-13:
Awesome review Pirate! I look forward to your next star!!!

(VH)
Posted by MRM on 2009-10-13:
Heyyy! Thats my line!
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