DrNatura.com

7 reviews & complaints.
www.drnatura.com/colonix_program.php


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Being Charged Before Free Trial Is Over
Posted by on
I wanted to try the free trial for the teeth whitening gel. I paid for the s&h, $4.99 and was charged another $1.00 for something?. I received it within a few weeks, I tried it and it didn't do what it was advertised to do so I called and e-mailed and canceled it right away.

I received an e-mail about a week later telling me I was being charged the 78.00 Plus s&h because I didn't cancel within the 14 day free trial offer. I know I did so I e-mailed them back with proof and explained I did cancel before the free trial offer expired. They weren't hearing it. After a dozen or more e-mails back and forth I finally sent them once more proof I canceled. I didn't hear from them for another week or so, finally they e-mailed me telling me they are giving me back all my money they charged me.

Don't give up trying to get your refund. Save all your e-mails from the company and yourself. No matter how much they try and get you confused hold your ground. I had to send my proof several times before they finally agreed I was right and they were wrong.

I went online and checked out any complaints this company had against them and was very surprised that this is how they did business. I was determined to get my money back. To many companies do this to consumers and we don't follow through and hold them responsible for cheating us. The only way to get companies to change the way they treat us is to stand up and hold your ground. Now with all the online buying it's very easy for these companies to steal from us. Be very careful who you buy from. I read all the fine lines and made sure I canceled well before the time limit. I will check out any and all before I buy again.

Remember you can get your money back from this company, you have to show them that your not messing around and can prove they made a mistake and you want them to correct it. Stand up to them and be firm.
     
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Anonymous on 2008-09-29:
Ummmm...
I thought Colonex700 was was for cleaning out the other end of the digestive track.
Did you actually get your refund or are you still waiting for it to be credited to your account?
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Biggest Scam On Line
Posted by on
MEDINA, OHIO -- I received my "free" bottle of colon 700, I was told I could cancel within 15 days of my card being charged. I called on day 14, no answer so I e-mailed the company. They said their terms say 15 days after order, but the notice I got with the bottle said after billing. I told them that and they refused to give me my money back and charged my account $88.14. I now have a bottle of stuff that made me sick when I took it, am stuck with the bottle and the website is always down so I don't know what the return policy is. I'm sure there isn't one.

What a scam...biggest rip off I've ever come across personally.
STAY AWAY from them!!!!

I tried again to get satisfaction from their website, and it is gone. Imagine that....
     
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Anonymous on 2009-01-22:
The really bad news is you in the fine print agreed to a monthly auto ship of the pure crap they are selling. These crooks will be stealing your money every month or when they feel like it now and often ship nothing. Best advice is to close what ever payment source you used, dispute the charges and return the crap to them.
amcnutt on 2009-01-28:
Hopefully it will stop. I have an e-mail from them saying they canceled my autoship. I guess I'll have to see what happens and if it continues seak legal advice.
thanks for you comment.
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Never Shipped My Order!
Posted by on
AUBURN, WASHINGTON -- I order this pill to try it because, I have heard that it is a good product... so, I order to try... it has been 2 weeks since it never came in. so, I called the company back and spoke to a representative named (ely) he said that " he will go ahead and resend me that product... so, I say okay thanks he said don't worry it will be there in 3 days because he was going to expedited my product and that I will have it... and it's still not here... I just want to say that if I can't have the product refund me my money back... PLEASE!!!
     
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Colonaid 700.com
Posted by on
ILLINOIS -- I have never been ripped off like this before. The deal was pay for shipping for free trail, after 15 days, they will automatically sent next order out & bill my credit card, the problem is they billed my card 4 times in three days, can't get any one to answer my email, or by phone, the did cancel by account by email. On the same day they also billed my credit card, total charges 175.87.

Unhappy colon in Illinois
     
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Anonymous on 2009-02-05:
Amazing people keep falling for this scam. Dispute the charges and close the account you used. They will keep hitting the card anytime they want and they will send nothing.
old fart on 2009-02-05:
Giving unknown, faceless business's access to your credit cards is like putting a sign on your house reading" Burglars, COME IN AND HELP YOURSELVES""!!
spiderman2 on 2009-02-06:
ask your doctor for a colonscopy. The prep is the same as this stuff. Why anyone would sign up to have their colon cleaned out for fun is beyone me. Signed a veteran of 6 colonoscopies.
bigheart on 2009-09-30:
DrNatura DOES NOT sell Colonaid 700. Please visit www.drnatura.com. This complaint is written to defame DrNatura or halfbreed does not remember where she bought.

DrNatura has been in the business for more than 10 years. Very reputable company. I have used Colonix (http://www.drnatura.com/colonix_program.php). I called their customer service. They were very helpful and answered all my questions. I am very satisfied with DrNatura's products and my family members have used it. Very satisfied. It works no doubt.

Colonaid 700 is NOT their brand. http://www.colonaid700.com/ seems to be a scam with logos of all MSNBC and CBS. It seems to be a scammer.
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Colon Med 700
Posted by on
SAN JUAN CAPISTRANO, CALIFORNIA -- I ordered a free trial of Colon 700 and received it during a period while I was sick. I didn't even open the mail container. Within approx. 3 weeks I received two more bottles and was billed $88.00 on my charge account.

Beware, please read the terms in which you order your free sample. I contacted them immediately upon receiving two new bottles. I still have not opened the free trial bottle. They would not give me a refund and allow me to send back the latest two bottles.

I really hate these type of practices!
     
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Starlord on 2008-12-19:
You need to read the fine print on the free offer, BEFORE you send for anything. Are you not aware that these products are nothing but very powerful laxatives, and can be very dangerous if not used under the supervision of a doctor? People are always complaining aobut getting billed when they diod not order anything. Horse feathers! When you send for that free trial, you agree to receive regular shipments and allow the scamming outfit to access your bank account. Please, start using your head!!
GenuineNerd on 2008-12-20:
Magnesium citrate, Ex-Lax, or a Fleet enema would have cleaned your colon out for a lot less money and without the unnecessary credit card charges. Still, those colon cleanse products are dangerous, overpriced laxatives. Several years ago I had to undergo a colonoscopy as part of a physical. The doctor required me to consume only clear liquids for 24 hours, as well as drink a bottle of magnesium citrate and to give myself 2 Fleet enemas before the procedure. I saw the camera going up my intestines, and there were no "impacted bowels" to be seen...the companies selling these overpriced "colon cleanse" products tell you that there is at least 20-25 pounds of impacted waste in your colon. This is false advertising and hope. Laxatives should never be taken as weight loss aids...unless you see using colostomy bags in your future.
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Fraudulent credit charges
Posted by on
GLENDALE, CALIFORNIA -- Product doesn't work. Without even having had 3 weeks of being able to use the product, 2 new bottles were sent and charged to my credit card without my consent. Have e-Mailed their Support Line - won't answer phone # - says they are open until 4:00pm PDT and it doesn't matter when I call, get that message requesting recall during normal working hours. They are evidently associated with Hoodia, which did the same scam on me last year and I finally filed charges with the Attorney General and the BBB.

Finally got all my money refunded, but not without a long fight.
     
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Anonymous on 2007-07-16:
Another miracle. It's next to impossible to get a refund let alone cancel the orders.

Actually when you placed your first order you gave them permission to send more bottles and charge your card. The terms are clearly stated on their web pages. Unfortunately most never bother to read the terms before ordering from any of those so-called miracle drug companies.
runaway on 2007-07-16:
Like PassingBy said, the website covers this, but you have to read carefully. And remember, none of this stuff actually works!!! If it did, it would be all over the news.
BUCCFN on 2007-07-29:
THEY GOT ME TOO ALL THIS STUFF DID WAS MAKE ME SICK. I CANNOT GET THROUGH ON THERE IMAGINARY PHONES AND CANNOT GET THERE SUPPORT WEBSITE TO SHOW UP? NOW WHAT
Roseythorns on 2007-08-06:
umm without having 3 weeks to try it...why would they give you three weeks its a 15 day trial...I understand that most of us don't read the terms on the page but come on people..
jymac_3 on 2008-05-09:
call ur bank...dispute it...fill out the forms at your bank...they will give your maney back and they will go after the company...these ppl are a-holes....scam artist...bed buddies with the gas/oil companies
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2 More Bottles Sent Still Have 1
Posted by on
CLEVELAND, OHIO -- I ordered the free trial bottle of colonex700 and paid the shipping charge only. Now after a few weeks they go and send me 2 more bottles and I haven't even opened the first bottle and I don't want anymore of the pills! I'm going to put them in the mail tomorrow marked refused! I'm sure there charging my debit card for something that I don't want.

William
     
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Anonymous on 2007-07-21:
I think of that SNL skit for "Colon Blow" cereal,when I read these type posts/
old fart on 2007-07-21:
You want to know what you're in for? check my blog!
Anonymous on 2007-07-21:
Oh man!!!
that's not nice!!LOL
runaway on 2007-07-21:
This is why it's so important to read ALL the fine print; you agreed to auto-shipments when you ordered the sample bottle. And yes, they are most likely charging your debit card. Oh, and by the way, IT DOESN'T WORK! None if these miracle cure/diet aid/anti-aging stuff works- they just want your money!
Starlord on 2007-07-22:
We keep telling people over and over, READ ALL THE MATERIAL. You will find when you ordered that sample that accepting the sample commits you to a subsctiption to a regular shipping of the product and electronic withdrawal from your account. Why anyone would order a product that claims to cleanse the colon is beyond me. Such products are not necessary. If left alone, the colon does a great job of keeping itself clean. If you really suspect it isn't, go see your doctor. there is nothing worse than self-diagnosis, unless it is self-treatment. What you ordered is nothing but a laxative. one which you have no idea of it's ingredients or it's mechanism of operation.
You got to be a real hypochondriac.
Roseythorns on 2007-08-06:
Yes that's it I did the same but the customer support was very helpful...The terms are actually right on the order page right underneath the submit for an order button and they don't let you order until you click that you have read and agreed. I missed it but I got my refund after all.
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