VOORHEES, NEW JERSEY -- Dry Clean City punched a hole in my new coat. I noticed it immediately, but the girl said she could not do anything about it. She brought over her manager and he said he must ask the owner what to do. Two weeks later when I returned to the store, this is what they decided to do. A nasty note was pinned on my coat and the manager handed it to me without an apology or explanation. The note said: "DON'T THINK SO!"
I don't think I've ever met a more irresponsible and unaccountable biz owner in my 50 years. If you're looking for a cleaners this is accountable and cares about good customer service and doing quality work, this isn't the place. Since showing around the cleaners' note to my friends, a couple of them said they've had trouble with this biz too regarding poor work and then a refusal to take responsibility for the damage caused. Avoid, avoid this horrible cleaners.