Worst Bagel I've Ever Had
MARLBOROUGH, MASSACHUSETTS -- Sunday morning, before work I decided to get a bagel with cream cheese and an ice coffee. The place was NOT busy at all, maybe like one person behind me in the drive thru. (this is at 6:30 am) I get to ... read full review76 Replies - Latest reply on 11/02/2010
Never again 106 Sisson Hartford CT
HARTFORD, CONNECTICUT -- I felt compelled to write a complaint after this DD once again screwed up my order. I go through the drive thru in the mornings and ask for a bagel with butter and cream cheese on the side. Almost every ... read full review4 Replies - Latest reply on 08/03/2010
Why are you out of coffee?
DUNKIRK, NEW YORK -- For the 6th time is as many months, our local DD franchise is out of regular ground coffee. The attendant said,"the truck is coming tomorrow", on the 9th of April. I returned the next 2 days to find ... read full review14 Replies - Latest reply on 04/12/2010
Dunkin Donuts no more
SARASOTA, FLORIDA -- I remember when I was growing up in Kalamazoo MI.. I use to love to go to Dunkin Donuts sit down on a stool and get a fresh donut. If they did not have the one I wanted they would not say sorry sir we ... read full review6 Replies - Latest reply on 04/12/2010
I purchased a 1 lb. bag of hazelnut coffee and when I got home to brew some it did not smell like hazelnut and when brewed it did not taste like hazelnut. I called the store where I purchased it and they ... read full review12 Replies - Latest reply on 09/22/2013
ROCHESTER, NEW HAMPSHIRE -- I can't believe the price increase for a large Ice Coffee. The price increased from $2.71 to $3.04! How can they justify this big increase. $&@& it....give us a break...... In this economy everyone wants ... read full review20 Replies - Latest reply on 06/29/2011
I go to Dunkin Donuts every morning (the same store) and the last 3 days I have had 3 different prices for the same products. A large coffee and blueberry muffin cost first day $3.34 the second day $3.48, third day $3.72 so I asked the server why is price different every day and was told taxes. Does the tax change every day?The location of this shop is Goverment Center, Boston, ma. 8 Replies - Latest reply on 10/21/2009Add reply
For the last 3 times we ordered 1 doz we get stale donuts. The only two that are fresh is the toasted coconut and the plain cake ones. The rest we had to go home and microwave in order for them to taste fresh. Will not go back there again.
9 Replies - Latest reply on 10/15/2009Add reply
CANTON, MASSACHUSETTS -- Dunkin Donuts is currently running an advertisement in the Northeast that I find personally offensive. Why must their commercial for their new Italian sandwich portray a "Mafia" thug character? Have we ... read full review78 Replies - Latest reply on 09/23/2009
PAWTUCKET, RHODE ISLAND -- On Aug 29th I drove up to the drive thru at the Dunkin Donuts on broadway street in pawtucket, ri. When I pulled up the employee did her opening and I told her I needed a minute. I figured out what I ... read full review45 Replies - Latest reply on 07/20/2012
SYRACUSE, NEW YORK -- I ASKED FOR A TOASTED BAGEL WITH BUTTER AND I RECEIVED A WHOLE TUB OF BUTTER ON THE BAGEL WHEN I OPENED IT AFTER I HAD LEFT OF COURSE. IT'S SO NICE FOR THE CHILDREN THEY HIRE TO WORK AT THEIR STORES ... read full review31 Replies - Latest reply on 08/17/2009
Passing Out Possible Sickness
VESTAL, NEW YORK -- When you walk into any fast food place, you place your life into the companies and service providers hands. I can tell all consumers through personal experience that this Dunkin Donuts cuts many corners ... read full review5 Replies - Latest reply on 06/03/2009
CROFTON-GAMBRILLS, MARYLAND -- As far as I'm concerned, "Dunkin donuts" is manned and run by idiots [at least at the customer level].
I went to the one in Crofton, MD, on the corner of Rt 450 & 424, this past Sat. morning. A young ... read full review8 Replies - Latest reply on 07/29/2008
Poor Quality Control
CHANTILLY, VIRGINIA -- As an avid doughnut fan I appreciate a quality product. There are several Dunkin franchises in my area. The difference in quality is significant.
Doesn't the corporate office oversee their franchises? ... read full review12 Replies - Latest reply on 03/12/2008
WILKES BARRE, PENNSYLVANIA -- This morning, we went to Dunkin Donuts on Public Square in Wilkes Barre, Pa. We ordered 2 coffee's and 4 donuts. We get into our office and there are ants crawling all over the donuts.
5 Replies - Latest reply on 08/08/2008Add reply
We call the location and the man who answered said sorry, we're busy and hung up on us. Then my boss went back over, with donuts in hand, and the owner looked at them and said, "there are only 2 or 3"...
Well, in my opinion 1 is too many. He refunded the money. This isn't about the money, it is about service and quality. We will never be back there, or possibly any other Dunkin Donuts.
Just wanted to vent.. thanks.