Top Customer Complaints & Reviews:
I have been going to Dunkin Donuts for the last 20 years. the service you get and their product has declined in quality.
I am getting beyond furious with Dunkin Donuts.
I visited their store in Wellsville, NY and had to deal with a snobby little teen who was the only one working the counter.
Ordered beverage & noticed employee putting plastic bag in trash can. I asked if he washed his hands after, & he responded he didn't need to.
Latest Reviews:
Quality of product - Cranberry turkey sandwichHOLLIS, MAINE -- I've been in the food service industry for over 40 years.
This new turkey cranberry cheese sandwich is terrible.
For one thing ...
-- Complaint Posted by Mikesfancycakes on 11/01/2012
Disrespect of My Wife by EmployeeLYNDHURST, NEW JERSEY -- On the afternoon of 08/26/12 My wife had stopped with my mother-in-law for a coffee and a little time together to talk. When ...
-- Complaint Posted by Katie163 on 08/26/2012
Slow and bad customer service - customer serviceBRIGHTON, MASSACHUSETTS -- I have now been to the "new" Dunkin Donuts on Market St. in Brighton, MA twice this week. Each time I went there were about ...
-- Complaint Posted by Nibby324 on 07/18/2012
RacismBRONX, NEW YORK -- I notice the Dunkin Donuts in 2350 Jerome Ave in the Bronx, only cater to the Hispanic customers. Every-time, I'm there the salesperson's ...
-- Complaint Posted by Hiswave73 on 07/06/2012
Horrible Incompetent Service - BreakfastVALLEY STREAM, NEW YORK -- There is a Dunkin Donuts on Merrick road. It is located near king kullen. The service is disgraceful. I went in to order breakfast. ...
-- Complaint Posted by Thunder7771777 on 05/04/2012
Over charge - Hot Coffee refillLAUREL, MARYLAND -- I use my rifillable mug to purchase hot coffee and was over charged $1.69 by Dunkin Donuts store #341097 cashier Kinnaben M. ...
-- Complaint Posted by Jmyslak on 03/13/2012
Broken handle off coffee mug - To Go Coffee MugMASSACHUSETTS -- I purchased a brown small Dunkin Donuts plastic coffee mug in Salem MA. While I was drinking coffee from this mug the handle ...
-- Complaint Posted by Mellacsi on 02/26/2012
Service Was HorribleDANVERS, MASSACHUSETTS -- I asked to get a med french vanilla hot coffee with xtra cream & sugar. Didn't get that. I also asked for a med regular ice coffee ...
-- Complaint Posted by Ltdmom1104 on 02/04/2012