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Dunkin Donuts

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226 Reviews & Complaints

Company Contact Info
Contact Info: 15 Pacella Park Drive | Randolph, MA 02368

Top Customer Complaints & Reviews:

I have been going to Dunkin Donuts for the last 20 years. the service you get and their product has declined in quality.
I am getting beyond furious with Dunkin Donuts. I visited their store in Wellsville, NY and had to deal with a snobby little teen who was the only one working the counter.
Ordered beverage & noticed employee putting plastic bag in trash can. I asked if he washed his hands after, & he responded he didn't need to.


Latest Reviews:

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Unsanitary - Handling money and food at same time
NEW HARTFORD, CONNECTICUT -- I went to the New Hartford CT Dunkin Donuts to get donuts for my family in the drive-through. When I got to the window I gave ...
-- Complaint Posted by on 11/24/2012

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Quality of product - Cranberry turkey sandwich
HOLLIS, MAINE -- I've been in the food service industry for over 40 years. This new turkey cranberry cheese sandwich is terrible. For one thing ...
-- Complaint Posted by Mikesfancycakes on 11/01/2012

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Disrespect of My Wife by Employee
LYNDHURST, NEW JERSEY -- On the afternoon of 08/26/12 My wife had stopped with my mother-in-law for a coffee and a little time together to talk. When ...
-- Complaint Posted by Katie163 on 08/26/2012


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Employee Errors, Customer Mistreatment, Mismanagement
NORTH SYRACUSE, NEW YORK -- Dunkin' Donuts on Taft Road, North Syracuse NY... All the employees and managers there know that my coffee is made wrong nearly ...
-- Complaint Posted by Meredith1971 on 07/19/2012

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Slow and bad customer service - customer service
BRIGHTON, MASSACHUSETTS -- I have now been to the "new" Dunkin Donuts on Market St. in Brighton, MA twice this week. Each time I went there were about ...
-- Complaint Posted by Nibby324 on 07/18/2012

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Racism
BRONX, NEW YORK -- I notice the Dunkin Donuts in 2350 Jerome Ave in the Bronx, only cater to the Hispanic customers. Every-time, I'm there the salesperson's ...
-- Complaint Posted by Hiswave73 on 07/06/2012

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Have to Wait While Others Are Served and You Were First - Just in General
ROCHESTER, NEW HAMPSHIRE -- I have given Dunkin Donuts quite a few tries. They always seem to have plenty of people behind the counter. But no one ever ...
-- Complaint Posted by Skip3stewart on 05/25/2012

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Horrible Incompetent Service - Breakfast
VALLEY STREAM, NEW YORK -- There is a Dunkin Donuts on Merrick road. It is located near king kullen. The service is disgraceful. I went in to order breakfast. ...
-- Complaint Posted by Thunder7771777 on 05/04/2012

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Men's restroom door cannot be locked. -- Complaint Posted by Lrcampelo on 04/19/2012

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Bad Service, Mold on Their Food,old Coffe Never Fresh - Order a Bagel With Cream Cheese and Jelly, When I Open the Jelly It Had Mold in
2055 N. READING RD DENVER, PENNSYLVANIA -- I was a very good customer to this Dunkin Donuts, I used to order at least 6 cups of coffee a day for me and for co-workers plus ...
-- Complaint Posted by Nyd122 on 03/25/2012

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Over charge - Hot Coffee refill
LAUREL, MARYLAND -- I use my rifillable mug to purchase hot coffee and was over charged $1.69 by Dunkin Donuts store #341097 cashier Kinnaben M. ...
-- Complaint Posted by Jmyslak on 03/13/2012

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Broken handle off coffee mug - To Go Coffee Mug
MASSACHUSETTS -- I purchased a brown small Dunkin Donuts plastic coffee mug in Salem MA. While I was drinking coffee from this mug the handle ...
-- Complaint Posted by Mellacsi on 02/26/2012

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Service Was Horrible
DANVERS, MASSACHUSETTS -- I asked to get a med french vanilla hot coffee with xtra cream & sugar. Didn't get that. I also asked for a med regular ice coffee ...
-- Complaint Posted by Ltdmom1104 on 02/04/2012

Bad Service Everyday -- Complaint Posted by Tedduluvy on 01/25/2012

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