Eagle Chevy

1 reviews & complaints.

False Auto Advertising
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JOHNSTOWN, NEW YORK -- Very Mad

There is a dealship http://www.eaglechevcadi.com/ that advertises your trade in KBB value plus up to 4k over KBB price. Once they get you there they tell you it can't be used on certain vehicles and that it is only on the "good" value of your trade. What a waste of time.

We drove 70 miles on way just for this bull so I have little to say about any Chevy unless they do something about this false marketing campaign.
     
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User Replies:
ChuhBaca on 2011-06-21:
The lure worked. You have to listen to the guy that talks really fast at the end. When it comes to car dealerships, if they escalate the price of your trade in, generally the result is going to be an inflated purchase price. In order to get a good deal, you just have to work at it. Shop everything (car price, trade-in, financing...)
R2D2 on 2011-07-01:
The disclaimer on the Eagle Chevrolet of Johnstown's radio ads is the standard disclaimer dealerships use. Quoting from the printed ad script, it reads as follows: "Offers don't combine, on approved credit, KBB trade value, offer on select models only, plus tax and fees. Most customers tell me they are thrilled with the great deals they have gotten at Eagle Chevrolet. Some even tell me they shopped at several other dealers and purchased from Eagle because they gave the best deal and had a staff that treated them like family. Furthermore, they refer their friends and family to buy vehicles at Eagle Chevrolet too. It would be wonderful if a rare unhappy shopper would check all of the facts and talk to Eagle's Customer Relations person or the owner before posting false and slanderous remarks online.
midlife shopper on 2011-07-25:
Agree with babyQuaz, I drove 50 miles to Eagle and made it clear to the Salesman that I came in to maximize the value of my trade-in. The salesman confirmed I came to the right place and described the program as book value less an adjustment/deduction for repairs plus $4000.00. If he/they had been honest and communicated that they could not honor the $4000 over book advertised trade in promotion I would have had more respect for this business and might have purchased a vehicle from them. Instead we spent a couple of hours in the dealership to be offered a value far less than "poor condition" trade in value. The promotion sort of worked, it got me to drive to a out of the way dealership; but as expected it was to be "too good to be true".

The next day I purchased a similar vehicle from another dealer that prior to my trip to Eagle offered a similar trade in value but clearly communicated that my trade would bring much less than book and outlined the discounts/incentives that they were applying to the new vehicle.
Kevin Berger on 2011-07-27:
I noticed your post and would love to hear from you. I am available during the hours of 9 AM - 7 PM.

Thank you,

Kevin Berger
Sales Manager

Eagle Chevrolet
108 South Comrie Ave
Johnstown, N.Y. ,12095
www.driveeagle.com
kberger@driveeagle.com
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