Feedburner Receive our consumer tips & recalls newsletter by e-mail
[X]
Feedburner count

Earthlink

Star Empty star Empty star Empty star
57 Reviews & Complaints

Company Contact Info
Contact Info: 1375 Peachtree Street | Atlanta, Georgia 30309 | 404-815-0770

Top Customer Complaints & Reviews:

I've had Earthlink for about 9 years. Last May 2009, I cancelled Earthlink to go with Charter, which I got a bundled package deal.
I have been harassed for the past week by Earthlink's billing department. My husband is deployed, and our communication is sporadic.
I had been a satisfied Earthlink/Mindspring customer for 7 years. Several weeks ago I was contacted by Earthlink marketing to sign up for the new DSL & Home Phone service.


Latest Reviews:

StarStarStarEmpty StarEmpty Star
Earthlink DSL Customer Support - Toll-Free Customer Support
ATLANTA, GEORGIA -- I have been an Earthlink customer since dial-up days. I have worked in technical support but encountered a DSL problem at home ...
-- Informative Posted by Sschlick on 04/24/2013

StarStarStarStarEmpty Star
Earthlink Has Kept Their Promise, as to the Price I Got Since 2008. - Internet Service Provider.
I pay $29.95 for Earthlink internet service to this day. I have had Earthlink since 2008 at this price. It's not the fastest ...
-- Compliment Posted by Esalazar on 04/11/2013

StarEmpty StarEmpty StarEmpty StarEmpty Star
Fraudulent Charges - Air Suppy - Nasty Experience - DSL Internet
WORCESTER, MASSACHUSETTS -- Totally frustrating, a night mare, I will never recommend EARTHLINK to any one! I was tossed around regarding internet connection ...
-- Complaint Posted by Pp_ruth on 04/09/2013

StarEmpty StarEmpty StarEmpty StarEmpty Star
Do Not Use EARTHLINK - EVER!!!!! - Internet Service - I Guess
I called Earthlink to inquire about internet service. I erroneously gave them my credit card number as I intended to have it ...
-- Complaint Posted by Coachmom on 04/05/2013

StarEmpty StarEmpty StarEmpty StarEmpty Star
Fraudulent Charges - Internet -- Informative Posted by Geraldv333 on 01/04/2013

StarEmpty StarEmpty StarEmpty StarEmpty Star
Phone/Data Service disasterous, Trouble Shooting/Customer Service Out To Lunch - Phone/Voice Over Data/Internet
MILWAUKEE, WISCONSIN -- My company's experience with Earthlink/One Communications has been a disaster since day one. I was initially quoted $498/monthly ...
-- Complaint Posted by Jdubofsky on 08/15/2012

Earthlink adds erroneous bills to credit card and will not refund - dsl
Earthlink loves to add little charges here and there. Like 4.95 per month for pc clean up service that they never provide. ...
-- Complaint Posted by Tired of being screwed on 12/17/2010

Almost Impossible to Cancel with Earthlink - Cancellation of my dial up
ST. LOUIS, MISSOURI -- I've had Earthlink for about 9 years. Last May 2009, I cancelled Earthlink to go with Charter, which I got a bundled package ...
-- Complaint Posted by Tyr1 on 07/08/2010

Earthlink fraudulent billing and incompetant customer nonservice - dial-up
After we discovered monthly $9.95 charges on our credit card for a phone we no longer had and a service we never used, I called ...
-- Complaint Posted by Earthlinkfraudbewareincompetance on 12/28/2009

Earthlink - internet provider -- Complaint Posted by The kernel on 12/07/2009

No way to make payment online if account deactivated
I have never really had a problem with Earthlink as far as service goes, the main issue is with being unable to make a payment ...
-- Informative Posted by Ol_lady on 09/16/2009

Charges - internet
Iwas told yesterday that Iwas being charge 43.00 from went Icall to get the protection service taken off because my niece had ...
-- Complaint Posted by Oldie2 on 07/12/2009

Service - just being connected
I have been with earthlink for close to 10 years and as of Aug 2008 I have spent more time talking to techs in India then I do ...
-- Complaint Posted by Wendtfarm on 06/27/2009

Beyond Harassment! - Earthlink
I have been harassed for the past week by Earthlink's billing department. My husband is deployed, and our communication is sporadic. ...
-- Complaint Posted by Irritated Military Wife on 04/11/2009

Customer Harassment Scam - DSL Internet
DRAPER -- So, The story starts with me having called the Dish people to talk about one of their advertisements which says high speed internet ...
-- Complaint Posted by Nair2981 on 03/09/2009

Show More Reviews

Reviews By Product:

Reviews By Category: