Unreliable - left us at airport and will not refund money
Posted by Karin on 2010-03-13
DOMINICAL, COSTA RICA -- NEVER PICKED US UP AS ARRANGED – LEFT US AT THE AIRPORT
Do NOT pay in advance for services from Easy Ride Costa Rica. I paid in advance and Javier Ortiz left us at the airport and never picked us up as arranged even though I confirmed with him via email the week before that he would be picking us up. The tourist officials at the airport tried to call him and he did not answer. He will not respond to my emails requesting a refund, and I had to dispute the charge through my credit card company. There are plenty of reputable and reliable services you can use - I do NOT recommend using Easy Ride Costa Rica because after this happened to us, I heard that it is a fairly common experience for customers of Easy Ride Costa Rica.