eBay Buyer Protection Consumer Reviews - Page 3

Hello. Order # **. Paid on Jul-25-11 via PayPal. I have not receive my cosmetic. But Ebay wrong decision. I contact seller ID: ** but this seller not response me. I loss money $72.2. I'm buyer but can't contact seller. Why? Seller is unhonnest. But Ebay help seller not help buyer which not receive goods.

I am unhappy with Ebay protect buyer. Ebay check is incorrect and wrong decisions. I have not receive goods but Ebay leave seller favor. I have evidence which I have not receive this item. This item be seized by custom and they be returned to seller already. So I still not receive them and I contact to seller everyday but seller not response me. I'm stress with this order. Have Paypal protection buyer? Have Ebay protection buyer? No, nobody help me. I can't this seller **.

Tracking **: I not get my goods from this tracking but I get 1 paper which this is paper about goods be seized by custom. I hope to get justice by Ebay and Paypal again. Now I can't contact seller. Seller not answer me. It's bad order. Please Ebay contact this seller about return goods and refund my money. I'll post this story about unhonnest seller ID: ** in webboard. For beware other buyer. Ebay is tool for Seller cheat buyer. Thanks.

We have been a member of Ebay for 13 years and have 100% feedback on over 3000 transactions. Today we received an email that they may suspend us or no longer allow us to use eBay because we have used their resolution center for items we have purchased that we never received or were substantially as not described. This is an out and out fraudulent misrepresentation by eBay of their consumer protection policy where they advertise that you are covered 100% for the cost of the item plus shipping.

Furthermore they told us that if we make a complaint when the buyer does not refund our total out of pocket expenses, that we can be penalized. Ebay has a long drawn out process of investigating complaints. All 11 complaints we have filed have been decided in our favor, or the seller finally contacted us to resolve the issue AFTER Ebay contacted them about out complaint. If you get shafted on Ebay and make a complaint, Ebay notifies you they will shaft you back.

SAN JOSE, CALIFORNIA -- Bought a camera on eBay auction, the seller kept saying "I forgot to send it" and then cut off communication. eBay wouldn't allow me to open a complaint for a week, then said I have to wait another week before "escalating" it for a refund... The seller has taken off with my money!

eBay customer service puts you in a loop and won't give you a phone number. I finally got hold of Paypal customer service who reluctantly gave me eBay customer service number. 408-376-7400 eBay customer service. The guy on the other end, Kevin, was no help - he kept saying, "we have policies... you have to wait to request a refund (even though I would be out of internet area on the date they said I could finally do so). As a result, I'll be cheated out of the camera or the money (your choice). eBay is not the place to do business. I certainly won't anymore.