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eBay Consumer Reviews - Page 4

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Total lack of customer service or protection for Buyer
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

Pretty fed up with eBay right now (and I have been a member nearly from the start).

I purchased shoes from a seller, they arrived -in two different lengths. I filed a request to return them. Seller filed eBay for "help" with this request. Ebay jumped in and denied my request to return -without any further contact. I contacted customer service and they told me they cannot protect my purchase because it was "buyers remorse" when right shoe was 10 inches and the other was 10 1/2 inches. Seller said nothing in the listing about two different lengths in the shoes. How ridiculous is that? This is not a large purchase but the absolute gal of these people amaze me.

I'm not out my money thanks to eBay and cannot do anything with these shoes. Ebay customer service even suggested I try to resell them - being a dishonest seller is just fine with them. BUYER BEWARE!

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Customer service worse than company
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

0 STARS! EBAY is a rip off. They take take take, and when the time comes to help a seller out, they pretty much turn their back on you.
It's pretty simple..EBAY is a buyers world. Sellers are treated horribly. I had a buyer send back a coat one month after it had been delivered and obviously used. There was a cigarette hole on the back of it and it smelled like an ashtray. When I contacted EBAY they did nothing. I can honestly say I've never met a person who has sold on eBay and is happy. The company sucks. I'm glad there are other up and coming online companies I can sell my stuff on like Poshmark and Mercari WHICH COST ME LESS TO SELL ON.

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Why I Bought A Stealth eBay Account From Auction Essistance
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

SAN JOSE, CALIFORNIA -- I have been kicked from eBay 1 year ago with no chance of appeal. eBay has made it where sellers are on the losing end when it comes to disputes and any issues where buyers can take advantage.

Countless emails and phone calls were made to eBay to demand on why I had no appeal. I had all evidence that many of the buyers were fraudulent and ripped me off by sending me a different product back in order to prove to eBay their end was fulfilled.

With no success on an appeal, this was the last of it. I had no way of making money since eBay consisted over 50% of total income.

They left me no choice, but I had to go rogue and sell again. Whether eBay likes it or not, they created this route for their unjust ways of handling fraud towards sellers.
Going stealth from what is listed at Auction Essistance consists of opening another account; however, I have a business and have employees to operate these accounts whether eBay likes it or not.

Replies
Why i bought a stealth ebay from auction essistance
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

SAN JOSE -- I have been kicked from eBay 1 year ago with no chance of appeal. Amazon has made it where sellers are on the losing end when it comes to disputes and any issues where buyers can take advantage.
Countless emails and phone calls were made to eBay to demand on why I had no appeal. I had all evidence that many of the buyers were fraudulent and ripped me off by sending me a different product back in order to prove to eBay their end was fulfilled.
With no success on an appeal, this was the last of it. I had no way of making money since eBay consisted over 50% of total income.
They left me no choice, but I had to go rogue and sell again. Whether eBay likes it or not, they created this route for their unjust ways of handling fraud towards sellers.
Going stealth from what is listed at Auction Essistance consists of opening another account; however, I have a business and have employees to operate these accounts whether eBay likes it or not.

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EBAY = GREEDY, CORRUPT SCAMMERS! DO NOT BUY OR SELL FROM EBAY. THEY DO NOT BACK UP THEIR HIGHLY TOUTED SO-CALLED 100% MONEY BACK GUARANTEE. I RETURNED AN ITEM WITH PROOF OF DELIVERY AND THEY REFUSED TO REFUND. THEY SIDED WITH DISHONEST SELLER WHO THEY MAK
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

CALIFORNIA -- EBAY = GREEDY, CORRUPT SCAMMERS!
DO NOT BUY OR SELL FROM EBAY. THEY DO NOT BACK UP THEIR HIGHLY TOUTED SO-CALLED 100% MONEY BACK GUARANTEE. I RETURNED AN ITEM WITH PROOF OF DELIVERY AND THEY REFUSED TO REFUND. THEY SIDED WITH DISHONEST SELLER WHO THEY MAKE LOTS OF MONEY OFF OF INSTEAD ME, THE INNOCENT BUYER. I GOT SCAMMED AND SCREWED OVER BY THE DISHONEST SELLER WITH BAD FEEDBACK AND EBAY TOO. TERRIBLE, HORRIBLE, EXPENSIVE EXPERIENCE. THEY WILL PROMISE TO HELP YOU ON THE PHONE, BUT SECONDS AFTER YOU HANG UP, YOU GET AN EMAIL OF THEIR REFUSAL TO HELP YOU AND THEN YOU GET SCAMMED OUT OF EVEN MORE MONEY THAN YOU WERE ORIGINALLY SCREWED OUT OF.

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Worse Customer Service Possible
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

SAN JOSE, CALIFORNIA -- Online support expects all problems to fit into a very small set of options, you need to fake one of the options to even get to the phone number. Worse yet once you actual get through the voice response system which is just as worthless as the online help you end up talking to one or more cs reps that really can't do anything. They really are no customer service reps, they are in place to walk people through the site that don't know it, i.e. trainers. eBay was once a good company but 20 years later it's time for someone else to steal the market!

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Overstep Authority
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

EBay decides that because people use my computer (never been on my site but used same IP address), they claim I am connected to other accounts, I have never been connected to or owned another account, my credit is excellent. But eBay decides to punish me, this is like a bank saying, "Oh your brother who lives in another states owes money so we are going to punish your account and credit even though you have an excellent account."

EBay says this is legal and in agreement, I'm 100% sure I did not agree to be punished for someone else's account, eBay need to be sued for this overreaching authority. They also are always changing you fees saying they made a mistake and charge you more, this happens a lot.

Replies
Why I Bought A Stealth eBay Account From Auction Essistance
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

SAN JOSE, CALIFORNIA -- I have been kicked from eBay 1 year ago with no chance of appeal. eBay has made it where sellers are on the losing end when it comes to disputes and any issues where buyers can take advantage.

Countless emails and phone calls were made to eBay to demand on why I had no appeal. I had all evidence that many of the buyers were fraudulent and ripped me off by sending me a different product back in order to prove to eBay their end was fulfilled.

With no success on an appeal, this was the last of it. I had no way of making money since eBay consisted over 50% of total income.

They left me no choice, but I had to go rogue and sell again. Whether eBay likes it or not, they created this route for their unjust ways of handling fraud towards sellers.

Going stealth from what is listed at Auction Essistance consists of opening another account; however, I have a business and have employees to operate these accounts whether eBay likes it or not.

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Ebay 'el cheapo' rout
StarStarStarStarEmpty StarBy -
Rating: 4/51

US, DISTRICT OF COLUMBIA -- It's not so much eBay itself, 'though I've so many non-payers and eBay does not cough up the Final Value Fee (despite fact the buyers have stolen from me). CHEAP-O buyers. With various fees and PO shipping how can the sellers even profit at all? I just feel eBay and almost of the granddaddies are pimps who put the buyers at top value above sellers. I don't list much on eBay anymore. I'm really tired-hurt of not feeling appreciated. A penny for an item? Gee. Buyers, get realistic...and STOP stealing (unpaid bids) from sellers, we know who you are and also specifically block you!

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Horrible customer service and lies about refunds
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

If I could give it no stars I definitely would. They make a big fuss about eBay bucks and coupons but don't try and return the item you bought with a coupon because unless you feel like trying to find a number on their site (which is harder than it should be) and trying to explain your problem multiple times and being made out to be an idiot and then having the person get an attitude with you, it's not worth it.

I've tried returning things twice with coupons and each time the seller refunds it to my PayPal account and then eBay turns right around and takes it and gives me nothing for it. I just had a customer service representative get an attitude with me for double checking that she was going to issue a refund for not one but two items in the same order that I had to return. It's outrageous.

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1.3 out of 5, based on 98 ratings and
307 reviews & complaints.
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