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EBay just shut me down
Posted by Number 11 on 06/28/2006
KENMORE, WASHINGTON -- I have been an eBay member since 2001 I usually sold RC Car items. I race RC cars as a hobby so when I would get a new kit I would sell an old one. Since 2001 I had only sold 59 items with 100% Positive Feedback.

I was recently laid off and I decided you know what I like selling stuff on eBay so I went out and invested in books on how to sell like a professional, how to setup a store and so forth. I applied and received my business license and tax id. I found some products I felt comfortable with and began selling them on eBay.

Things where going great I added a new item on eBay June 23rd at 11pm. When I woke up that morning June 24th around 7am excited to see if I sold anything there was an email from eBay (see email below) my account was suspended.

I was flabbergasted what is this? What did I do wrong? I read the email a thousand times to see if I could find an explanation but nothing was there. I checked my account to see if there was an explanation but nothing was there. I have sent eBay a thousand emails but I get no response.

What is this how can a company shut you down this way with no explanation? To this day I have no idea what I did wrong I have gone back into my submitted listings to see if there is something that I missed. Everything looks good.

Yesterday I called my credit card company to cancel it so eBay cannot charge me until I receive a full explanation of why this company ripped my heart and dreams out. I was so excited to get this business off the ground. I worked hard at making new vendor contacts and now I am left with nothing.

We regret to inform you that your eBay account has been suspended due to concerns we have for the safety and integrity of the eBay community.

"Abusing eBay" of the eBay User Agreement states, in part:

"...we may limit, suspend, or terminate our service and user accounts, prohibit access to our website, remove hosted content, and take technical and legal steps to keep users off the Site if we think that they are creating problems, possible legal liabilities, or acting inconsistently with the letter or spirit of our policies." .

Due to the suspension of this account, please be advised you are prohibited from using eBay in any way including registering a new account.

Please note that any seller fees due to eBay will immediately become due and payable. eBay will charge any amounts you have not previously disputed to the billing method currently on file.

Regards,

Safeharbor Department
eBay, Inc.


Just so everyone knows this was sent directly to eBay and here is there response. So when I hit submit does this go directly to eBay

Hello,

Thank you for taking the time to write eBay with your concerns. My name
is Kexxxx, and I'm pleased to be of further assistance to you.

I've reviewed your account and don't see any active suspensions related
to it. I can assure you that your account is neither suspended nor on
hold.

The email message stating that your account was suspended was a fake
(also known as a "spoof") email. These emails are sent in an attempt to
obtain your personal and/or financial information. They do this by
directing the recipient to reply to the message or link to a phony Web
page that will ask for the information.

Be very suspicious of email messages that ask you to submit information
such as your credit card number or bank account information.

If you're having difficulty signing in, I recommend that you request a
new password. To do this:

1. Click the "Help" tab at the top of any eBay page.
2. Click the "Contact Us" link.

If you're not writing from the email address registered to your eBay
account, please be sure to give us the account User ID so we can resolve
any sign-in issues.

Since you have received a spoof email, your email address has most
likely been collected by a fraudulent source and you might continue to
receive spoof emails for some time.

If you ever have any doubt about whether an email message is from eBay,
click the "My eBay" tab at the top of any eBay page. Click the "My
Messages" link. Any email we sent to you about your account will be
listed in the "My Messages" section. If the email you're worried about
isn't in there, then that email is a fake. Do *not* respond to it.
Forward it to spoof@ebay.com. Please don't remove the original subject
line or change the email in any way when you forward it to us.

What to Do if You Think You Have Given Out Personal Information

If you think you may have entered personal information such as your
password, Social Security number, or credit card number into a Web site
based on a request from a spoof email, you need to act *immediately* to
protect your identity. For detailed instructions about what to do, go
to:

http://pages.ebay.com/help/confidence/problems-identity-theft.html

Going forward, you might consider downloading the eBay Toolbar with
Account Guard (it's free). Account Guard has an indicator that shows you
when you're on a real eBay or PayPal Web site or a spoof (or "phishing")
site. Account Guard also has buttons to report fake eBay sites and a
password notification feature that warns you when you may be entering
your eBay password on an unverified site.

In addition, we have enacted several preventative measures and added
information to the eBay Help pages to help you spot fake emails. We
encourage you to take the opportunity to learn more about spoof emails.
To access this information, please click on the "Security Center" link
at the bottom of most eBay pages.

To help you better protect yourself from fake eBay and PayPal Web sites,
we have developed a feature for the eBay Toolbar called "Account Guard."
Account Guard includes an indicator of when you are on an eBay or PayPal
Web site or a known spoof (or "phishing") site, buttons to report fake
eBay Web sites, and a password notification feature that warns you when
you may be entering your eBay password on an unverified site.

To learn more about the eBay Toolbar with Account Guard go to
www.ebay.com, click on "Downloads" at the bottom of the page, and then
click on the "eBay Toolbar" link.

If you are ever concerned about an email you receive from eBay, simply
follow these steps:

1. Open a new Web browser and type www.ebay.com into your browser
address field to go directly to the eBay site.

2. On eBay, sign into your account and click the "My eBay" button at the
top of the page.

3. Check the My Messages section located at the top of the My eBay page.

If an email affects your eBay account, it's now in My Messages. Any
email sent to your registered eBay email address from eBay or from
another eBay member via eBay's member-to-member communication system
will now appear in My Messages.

Once again, thank you for alerting us to the spoofed email you received.
Your efforts help keep eBay a safe and fair place to trade.


Regards,

Kexxxxxx
eBay SafeHarbor

From: Axxxx Rxxx
To: eBay Customer Support
Subject: Consumer Feedback

The following review has been posted on My3cents.com. The consumer
requested a copy be sent to you.

If you need to follow-up with the consumer, please contact them at
axxx@rexxxxxx.com

* * * * * * * * * *

I have been an eBay member since 2001 I usually sold RC Car items.

     
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Posted by nanomarket on 2006-06-28:
Number 11,

You probably did nothing wrong, but some criminal may have hijacked your account and sold an item that he did not deliver. EBAY will not go after the criminal, but they will shut down the account even if it belonged to someone else. Also, you will never get an explanation from EBAY because they do not want to communicate with people, particularly those who have problems. I'm sorry for what EBAY did to you, but they treat everyone badly. See my review "Stay Away from EBAY" plus the others. We have all been screwed.
Posted by Doc J on 2006-06-28:
Great info nanomarket. Thanks.
Posted by Sparticus on 2006-06-28:
Ebay has gotten too big for their own good. They probably receive thousands of e-mails a day and can no longer support the avg consumer. Sorry to hear of your problem... I hope you get back in soon!
Posted by DebtorBasher on 2006-06-28:
Usually, if it wasn't a major offense (which I know they did not explain the reason)the account will be suspended for 30 days...check back 30 days after you were cut off and see if you can get back on...until then have someone you know do an advance check on your username as if looking up an auction...have them check the feedback and see if there is anything suspious like a large priced auction being listed that you did not list...if that is the case, then nanomarket may have hit the nail on the head.
Posted by glc on 2006-06-28:
Number 11, sorry that E-Bay screwed you. You might want to try selling on Craig's List. (Of course it doesn't get the hits that E-Bay does, but hey, give it a shot)
Posted by Sparticus on 2006-06-28:
Craigslist rocks. Good advice.
Posted by Anonymous on 2006-06-28:
Interesting
Posted by Anonymous on 2006-06-28:
Is suing ebay an option? Maybe then a live person will talk to you.
Posted by glc on 2006-06-28:
Thanks Sparticus! I sold a boat on Craigslist...got 4 e-mails within 2 hours of posting, and sold it the next day AND, it didn't cost me a dime.
Posted by Anonymous on 2006-06-28:
craigslist is a nice list, and region friendly too. It's quite possible one of your big dollar competitors (selling swamp coolers) on ebay complained about your possible rivalry.
Posted by MadAlbanian on 2006-06-29:
Wow, sorry to hear of your problems with Ebay. Not surprised, though. They are a bunch of crooks who need to be knocked down a peg or two. Good luck to you.
Posted by number 11 on 2006-08-09:
Well it has been 2 months with no explanation from eBay. They finally suspended my original account that I have had since 1997.
Posted by number 11 on 2006-08-09:
Just so you guys know eBay now owns a percentage of craigs list.
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Unfair Practices and Unspoken Affillations
Posted by Tonyajot on 06/04/2006
I've had some disturbing issues with e-bay lately and I'm not alone. They have completely automated the majority of their systems and eliminated telephone support altogether. My husband posted his 'love' for me to bid on as a romantic gesture, and they suspended me, without any warning for 'shill' bidding. They have shown that they don't actually read consumer complaints and have only automated responses. Even their 'live online help' is so scripted, it's completely useless. I know of thousands of listings being pulled (without refunding the listing costs, naturally) for no good reason at all - it's all a technical error; and while all this is happening, they are sending me e-mails encouraging me to bid on e-bay - when my account is suspended. I expect to see a dramatic decrease in e-bay stock in the very near future, as buyers and sellers pull out.
     
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Posted by CobraCat77 on 2006-06-04:
You're right. They are so wrong. They suspended me after I put my houseghost Holly for sale and after I put my mothers soul up for sale. It's like they want you to bid on actual ITEMS in this marketplace?
If you couldn't tell, I disagree on everything you've complained about with the exception of the automated customer service. I, and everyone else, hate that.
Posted by Ponie on 2006-06-04:
Is your husband's title a four letter word which begins and ends with the letter 'P?' Rather than a decrease in their stock, I can see an increase if they continue cleaning up the listings which get rid of garbage like this. Cobra, I'll offer a dime for Holly. Do you deliver? Those shipping costs usually turn me off. :)
Posted by Anonymous on 2006-06-04:
My offer, 20 cents for Holly
Posted by Ponie on 2006-06-04:
A quarter. I'll reconsider the shipping costs. Ghosts don't weigh very much.
Posted by Anonymous on 2006-06-04:
I feel your pain. I offered eternal salvation for only 19.99 - “Buy it now”. I was willing to stand behind my service with a 100,000,000 percent guarantee – that is if I fail to get you front row seating in heaven then your heirs would receive almost 20 million dollars. What a deal considering the competition is asking 10 percent of gross income for life. Ebay pulled my adds – violating my 1st, 8th, 13th and 14th amendment constitutional rights. This whole salvation thing is a racket – It’s all in who you know. Good Post! Best wishes.
Posted by Jackson_K on 2006-06-04:
Wow boys a little harsh, don’t you think. I certainly think if a potato chip with the supposed likeness of our expectations of what the Virgin Mary looked like can be sold on ebay, why not love? I would rather have this than some of the stuff linked to stories I’ve read here that are meant solely to defraud. This is innocuous and I think ebay ought not to take themselvess so seriously and at least consider the motive.

One thing is for sure, if some outfit chooses to really take on ebay, things will change. They have a monopoly and little completion which brings forth arrogant customer relations because they are in the position to offer “take it or leave it’ customer service.

I’m sure you are worth a million dollars!
Posted by Anonymous on 2006-06-04:
Jackson - Well said and I wasn't being sarcastic; I really did try to sell eternal afterlife on Ebay.
Posted by Brenda Leah on 2006-06-04:
So, did anyone else bid on it?
Posted by Doc J on 2006-06-04:
Stew-Your are protected from only government intrusion on "Constitutional Rights" (Yeah, like that works). An individual cannot so-deprive you. There is an argument, however, that individuals can be held accountable for violations of the Civil Rights Act...if you were indeed discriminated against by eBay because of a real religious issue.
Posted by Anonymous on 2006-06-04:
Hi, if you are (tonyajot) at ebay I noticed your NARU'ED, too bad ebay can't take a joke. Call them and make your appeal e-Bay, Inc. 408-376-7400, Toll Free: 800-322-9266, And another one: 888-749-3229 If that is your username I don't see why they NARU as you have good feedback. Good luck
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Ebay Threatens, Blackmails And Cheats
Posted by Memory on 05/09/2006
I planned on taking a break from selling on eBay for an extended period and so elected to cancel my picture manager ($10 a month) and when I did, eBay first said that I would continue to have picture manager up to the time it was paid but then sent an email threatening to close picture manager that very day (even though I was paid for over a week more) and threatened that I would lose all my pictures on my listings if I didn't resubscribe to picture manager immediately. I emailed them back and told them that was blackmail and that I wasn't going to resubscribe and that if they took the pictures off my active listings, they could just give me back all of the gallery fees I paid them. They retaliated by downgrading my picture manager so now I can't switch pictures around to improve my listing as I see fit. And I am still paid up on premium picture manager until the 15th!!

So they threatened to pull my paid-for picture manager, blackmailed me by saying I would lose my pictures if I didn't resubscribe and then cheated me by not letting me keep the picture manager I paid for.
     
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Posted by batzion7 on 2006-05-11:
It seems that ebay appears to be just fine as long as they are getting their bucks, but if you rock that boat from either side (buyer or seller) then the true ebay comes forth. It is not a pretty picture!
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Scam
Posted by 1jasper on 04/21/2006
MCCRACKEN COUNTY, KENTUCKY -- On 04-10-2006, I was scammed out of $2,000. that apparently started with a Second Chance Offer from an eBay member (in good standing!). I was advised the winning bidder could not complete the purchase in a timely manner. Just like "Pookie" the money was to be wired via Western Union to a Boyd Conrad at 20 Seward St # 407, Detroit, MI (same address, different name). I became suspicious, and started checking with the original seller to confirm the offer. It was false.

I then contacted Western Union in order to stop the pickup. I was one hour late in preventing this scam. eBay has not been very helpful at this time. I am a retired police captain with 35 years in law enforcement and a college degree. I have filed police reports with police agencies in KY and MI. I agree with "Pookie", maybe a class action law suit will get someone's attention. I am still investigating myself and sharing information with other agencies.

Tip: file a police report so you can at lest take the loss off your tax return. Will update again. BUYER BEWARE!!!

Big Jasper

     
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Posted by Hugh_Jorgen on 2006-04-21:
There's not much EBay can do when you try to go around them. Someone most likely recorded every user ID that was high bidder during the course of the auction and sent all of you that didn't win the item the same "second chance" email. Had you gone thru Ebay you might expect some help from them but you didn't.
Posted by viperpa33s on 2006-04-21:
This Second Chance offer scam has been going on for a year or more. Ebay's system works but only if you use it. By what you said, you made the purchase outside of Ebay's network, so your out of luck. It's a lesson you won't forget and you I hope you would not let it happen again.
Posted by tander on 2006-04-21:
Ebay warns you of buying out of their system too.
Posted by eBayonet on 2006-04-22:
I read 1jasper's story differently - the fraudster contacted him at auction closure through eBay's 'Contact A Member' service, and posed as the legitimate seller with a Second Chance offer.

When genuine this is a legitimate eBay transaction and is fully covered by their Safe Harbor procedures.

If the contact message had been worded the same as the real deal he would have no way of knowing it was a scam until his suspicions were raised and he contacted the real seller.

The only mistake was to pay by Western Union - which is against eBay's advice.

So I'm not sure what people mean by the transaction being "outside of eBay" - sure, it isn't Paypal, but it's no more outside of eBay than sending a money order on a legit auction.

He was duped THROUGH the eBay system because of a security loophole called 'Contact A Member' - which allows people to contact others they have no auction connection with, for reasons both good and bad.
Posted by wary-consumer on 2006-04-24:
eBayonet hit it exactly on point. The only way the buyer is going to know that the second chance offer is bogus is if it does not show up as a won auction in the MyEbay section after accepting the second chance offer & alot of people get confused. Therefore is consederd to be an off eBay transaction & not subject to so-called eBay "protections" (which could be up to only $175 in your case since you paid by W.U.). The real reason eBay does not want you to buy off their site is becasue then they dont get to collect their over 3% cut of the completed transaction from the seller. Wake up people!!
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eBay refuses to enforce policies, obey laws
Posted by CAMedWmn on 03/28/2005
CALIFORNIA -- Buyer beware on eBay.

Many items, particularly computer software, DVD's, and audio CD's are counterfeit, hacked illegal versions, etc. Some clothing and accessory items, jewlery, and so-called collectables and antiques are likewise counterfeit. There is also a growing trend in the sale of stolen or non-existent items as well. This type of activity is growing rapidly on eBay as a result of eBay's refusal to follow the law or even their own policies.

Many sellers are also opening secondary accounts in order to bid on their own items, thereby driving up the price and insuring a minimum sale price or effective retaining the item if they can't get that price. Known better as "schill" bidding, the practice is illegal and a clear violation of eBay policy. eBay, however, refuses to deal with the problem of "ghost accounts" used to defraud actual bidders and buyers.

Buyers who report these problems frequently face retalliation from the seller in the form of libelous statements which eBay allows them to publish against the buyer. eBay claims immunity from libel laws, as well as from laws regarding the facilitation of criminal activities, and claims they have no responsibility to do anything about illegal or tort activities.

To date, the only policies I've seen enforced on eBay against sellers are when the seller is evading eBay fees by posting a ridiculously low sale price with a correspondingly high "shipping & handling" charge. The former eBay charges a fee on, the latter they don't. Such was the case with one seller, who was selling high capacity high speed computer hard drives for $0.99, with a shipping and handling charge of over $150.00. Of course, he was pretty obvious, but then so are those selling stolen or counterfeit items.

eBay several years ago was a great idea. Now, it's a haven for criminals.

Buyer beware.
     
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Posted by LegalCollector on 2005-03-28:
It is getting worse, but as always, common sense will save you from getting ripped off...
Posted by TXRoadTrip on 2005-04-07:
ftc.gov fbi.gov
Posted by TXRoadTrip on 2005-04-08:
Also postal inspectors and inspector general. www.usps.com
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Probably Just Another One Of Thousands....
Posted by Jrs_generalstore.com on 01/22/2005
TUCSON, ARIZONA -- I began an eBay featured store site with a FREE for 30 days feature about two weeks ago now. I went through the work of uploading products to sell - setting up several auctions to bring people to my store and all the typical work of beginning a new eBay store or any e-commerce site for that matter.

I had bidders on two of my auctions - which were reserve built in - and had five watchers on a third auction with two days left on two auctions and five on an additional two auctions.

All of a sudden I came home on Monday (MLK, Jr.Day) after errands that were business related to find that eBay had - without warning, cause, or explanation - closed down my store. I sent an e-mail requesting information as to why this happened and was given NO REPLY to date with today being January 22, 2005. Their website claims a response will come in 24 to 48 hours. It has been FIVE DAYS now and still I have no clue as to what I have been accused of.

I had no sales, two paid purchases and had not given any positive feedback because I had not received any of my goods yet. Now that I have received the goods for the first purchase I would have gone in and given a favorable feedback BUT I can not get into my account any longer. They have shut me off for an unknown period of time, yet they still send me a bill for a store that I do not have and which is supposed to be free for THIRTY days except for the listing fees. There have not been thirty days as of yet.

I strongly caution ANY reader of this to think very hard and long before YOU TOO have this happen to you. The thing that makes me angriest is that I know that if it was me who had a customer situation that had to be resolved.... if I treated MY customer the same way that they have treated me, my store WOULD be shut down and for cause.

I should at least have the right to know what I have been accused of if NOT to face my accuser and know WHO said it and exactly what they said.

I close with a warning of BEWARE!!!!

J R Wheeler
JR's General Store
Tucson Arizona.
     
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File A Class Action Law Suit Against eBay
Posted by Brooks on 10/30/2004
Everyone, please sign on to filing a class action
lawsuit against eBay for any and all types of
abuses of handling your account. They will be
classified in multiple charges or suits.
File your complaint on: www.BigClassAction.com
When hundreds to thousand come forward and sign
on and then the media kicks in with the stories,
we can hurt them enough to make them change.
     
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Posted by OIC on 2004-10-30:
Speak for yourself punk, I have never had a problem with ebay. People like you abuse ebay policies and you deserve to get kicked off for your own ignorance. Your ignorance also takes money out of the pockets of honest ebayers such as myself. Ebay is nothing more than a newspaper that will list your ad for a fee.
Posted by dickvondyke on 2004-10-31:
Hi there! Something must have had happened bad with your ebay experience. However, as pointed earlier, eBay is just a venue where sellers and buyers come. U sort of can't sue eBay cuz u have agreed to there USER AGREEMENT (though no one reads it?!)...

Relax, join the masses of the eBay bandwagon...get back on eBay... ;)
Posted by Loretta Jamison/author on 2004-11-01:
We switched to MonkeyBid but now that seems to be having problems. Could someone tell me what is going on? Just wondering about it and no nasty responses. This is a legitimate question.
Posted by nikatnite on 2004-11-10:
I am wondering why people are so hostile to these complaints. They don't seem very educated either.
Posted by linuxwannabee on 2008-09-30:
I cannot comment about someone else's ebay experience. But here's mine:

I'm a seller - which means I'm the one who pays. Buyers don't pay for ebay, sellers do. That in itself is fair enough. My question would be:

1. Are ebay offering value for money - in respect of the service they offer?

2. Do they value their seller community as much as the buyers?

I would argue ebay are no longer offering value for money for sellers. This is because ebay is now a buyer's market - there's so much stuff on their, unless you're offering something truly original, you'll struggle to sell it for the price that you want. Fact is, you'll struggle to sell it at any price!

Yet ebay go on extracting the same fees. More recently they have put the shop and fixed price auction fees up. If you don't have a shop, a buy it now listing costs twice as much - by way of incentive of having a shop. The fees for a basic shop went from £6 a month to £16 - that's a massive leap. The cost of listing your item went up - unless you are a powerseller. The final value fee has gone up.

Ebay are bringing in paypal only - already happening in some countries, on the way I suspect to ebay.co.uk

Coincidently, ebay own paypal. Most of my sales are paypal, as little as 1 or 2% are cheques or postal orders. But ebay want it all.

I am a modest volume seller, and ebay's new policies and fee structure is basically saying 'we don't care about you. You may have 6 years of yourself invested in your ebay business, but we don't care about that. This is what we want to do, and we're going to do it. We don't care what impact that might have on your business, your income.'

Ebay care about buyers - look at their recent changes to feedback. Buyers can leave sellers negative feedback, but sellers can't do the same for customers who don't pay. This has predictably led to more unpaid items for me - because customers have impunity.

Does anyone know who regulates ebay - do they even have a regulator? Who keeps them in check, ensures they have the balance right with regard the interests of both buyers and sellers?

They are behaving exactly as you would expect any big business to act who have a monopoly. Unless people leave ebay in their droves, they will have little incentive to change.

They call it 'my ebay' when you log in to your account. But it isn't. It's their's. They call the tune, and we dance. Least until we get weary.

Dave B - Linuxwannabee
Posted by jktshff1 on 2008-09-30:
this whole thing about ebay is kinda silly.
have a yard sale every saturday
Posted by kiki20 on 2009-01-06:
Oic the only reason why you'd make such a comment is because of the simple fact "you never had any problems with Ebay"I'm sure you'd be singing a whole different tune If you did,and God forbid if you did!How about the buyers who lose money out of their pockets just for the simple fact that eBay's"privacy policies"are all messed up.Say if a scam artist's account is suspended.....in just a few months the same person can sign up under a different account and still scam buyers..and because the 45 day mark is expired even after filing a dispute on eBay.. whether if you come to an agreement or not with the seller the claim will be closed with in the allotted time since the file was made......then eBay will claim not to have it on their records and either way protect the scam artist....If they can do this to an innocent buyer what makes you think they won't do"their dirty work"to a seller......?By the way..calling someone a "punk"just because you have a difficult time communicating your objections is not a good look.(wink)
Posted by msb on 2011-12-10:
I have been selling and buying on e-bay for many years and just recently stopped...anyone who has anything postive about e-bay is working for e-bay.This site is a joke and a bottomless money pit.To make a comment calling someone a punk is no doubt a insider with e-bay.We will see who the punk is at the end of a law suit...many many flaws in e-bay and it is in e-bays favor.One problem e-bay was having was excessive shipping charges with some sellers,e-bay said they were trying to handle the problem and found a way to handle it...they now charge sellers a percent of shipping charges even if you don't ship through e-bay,every seller gets an additional shipping fee...this surely is not legal...YOU CANNOT CHARGE FOR A SERVICE NOT RENDERED AND E-BAY HAS MADE MILLIONS DOING THIS.They wasn't trying to handle the problem they wanted a piece of the pie.MANY MANY PROBLEMS,I don't see e-bay being on very long,they are acting illegally in many many ways...it is time to stand up and put these people where they belong,IN COURT.EVERY NASTY COMMENT MADE TO PEOPLE SHARING THEIR STORY IS AN E-BAY INSIDER AND THAT WILL BE SHOWED IN COURT AND proved in court.So please continue doing so e-bay,you will go down based off your own actions.
Posted by Seller on 2012-12-05:
Finally a place to complaint eBay! I run my business at no profit because my boss (eBay) and paypal take away 16% out of my revenue. Even the shipping fee eBay also takes a chunk of it.
eBay also encourage buyers take advantage of sellers for whatever claims are all sellers fault. Can you believe buyer can get a file a complaint of non received right after I have told buyer I have sent item (3days). Full refund will award to buyer within 48 hours because in fact, buyer has not received because my shipping is international because is from oversea.
Seller will carry a opened claim case for lower DSR. After refunded to buyer, he will receive item and seller will have no say. YOU GUYS THINKING OF SELLING ON EBAY FOR LIVING, think twice if you need to quit your current job to sell on ebay. This is not like 10 years ago. There is no money selling on eBay. Don't be a fool to invest in goods to sell on ebay.
Posted by Sean Haigh on 2013-03-12:
I have been looking into the negative effects of Performing Arts for 14 years this includes television and media adverts. It honestly does appear that everything that is not allowed to be advertized everywhere else is been advertized on eBay, what is eBay if it is not a television screen or a newspaper, of course it is a television screen or a newspaper with the adverts put on it that no decent media related business will dare go near in case of been sued, eBay has a positive correlation with it's sellers and if eBay
Posted by Sean Haigh on 2013-03-12:
eBay is allowing sellers to list for sale all the media related garbage that no other media related company will dare go near in fear of been sued. When it's banned on the television or in the papers it finds a way of ending up been sold on eBay. eBay has a positive corelation with it's sellers. The negative media "garbage" still has the same negative effect on peoples minds "especially young children, drug addicts, alcoholics, and the mentally ill because everybody is seeing it, it models, informs, instructs, directs, teaches and influences new ways of learning new styles of aggressive behaviour, you do not have to influence everyone in order to influence someone and when influenced in a negative way negative things can and do sometimes happen.
Posted by Sean Haigh on 2013-03-12:
What happens to the seller when eBay stop them from selling? but allows them to keep buying, they get in debt then eBay abuses them further by getting rid of them so the person becomes depressed, frustrated and angry because of eBay abusing that person, eBay do not wish to teach where the person has gone wrong and allow that person to make amends all that eBay wants to do is abuse and hurt sometimes financially, the person they stop from selling on eBay. That is very wrong because the person they do it to has got money tied up in eBay purchases they might not be able to do anything with elsewhere.
Posted by desperate on 2013-03-24:
BEWARE BUYERS: Ebay Protection plan is not worth the paper it is written on it. Works for item $5-$20 but when seller did not send me the item I paid for $874 for new furniture Ebay kept on closing my resolution case, I appealled, got closed again and then....ebay told me: buyers have only the right to submit 2 cases per item. Where it this written? No where, seems Ebay makes up the rules and policy as they go. I did not get my refund! Cannot pay my mortgage now.
Posted by MT on 2013-05-16:
I am certainly going to do this. Ebay is the most unfair business. I don't even want to start. I am totally disappointed I am calling Amazon to see how I can sell there. Ebay is completely absurd.
Posted by Darren Almli on 2013-06-10:
i was after 248 positive seller ratings suspended for a policy violation-selling a supposed bootleg cd-one that i bought on ebay.to my surprise 3 other were actively listed,and currently still are.then-2 days after i was reinstated-permantly banned as a buyer-seller.supposedly for same violation-both times tried to re-sell purchases i made on ebay! result-permanant suspension.what a crock of S**T! you can buy it but not sell it? for god sake you can buy porn on ebay! this site is descrimitive! have a poer seller rating selling 10,000 pics of nude women, or dvd's of the same?no problem! just pay our %.sell a bootleg cd-that they allowed you to list? that they can see in your ebay purchase history-banned forever.
Posted by Pamela La Londe on 2013-10-09:
My account with EBAY of which I had since 2008 was indefinitely suspended and all the work I had put into my site was deleted without me being able to save it to a file because I was notified after their deleting all of my auctions, some of which had active bidding. They told me on the phone that I could no longer sell on EBAY but I could still buy. They told me that my seller performance was below standard. It was the first time in five years. What had occurred is that I had switched two labels by accident on two buyers and I had sent out an item that I had cleaned with leather cleaner and the customer stated that it smelled. According to EBAY policy it is written that if a customer has a complaint that they are to contact the seller before filing a case in the Resolution center. None of the three people had contacted me and filed a case directly without me knowing it. The problem was solved with the switched labels and the one customer came back and purchased more from me. I had received great feedback from these two tranactions. EBAY starte4d holding my money after these tree things occurred in August so I callde my state attorney general of which they complied and released my money. They then put stipulations on me as to needing to sell more than twenty items before the next evaluation. In their email to me , they had admitted that my seller performance was a lot "better" according to their standards but still made the decision to obliterate my account without notifying me so I could not back up all of my files
Posted by Marie Smith on 2013-11-08:
SELLERS BEWARE!!!! eBay allows buyers to leave whatever feedback they want - even if you prove it to be fraudulent, yet sellers are not allowed to leave negative feedback for buyers. As a result, we are ripped off, harassed and abused in feedback and messages if we don't meet the buyers demands IMMEDIATELY. Not all buyers are like that, but unfortunately, an inordinately LARGE number of eBay buyers are. Why wouldn't they be? eBay protects them with its absurd policy of ONLY allowing sellers to leave POSITIVE feedback for buyers. Buyers line eBay's pockets, and I have closed my account.
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Bad seller-fraud
Posted by Nevadageologist on 08/24/2004
Ebay had a seller: Rebecca Blaser-art, selling on ebay oil paintings and prints. On July 1st 2004 I "won" a print of a pug looking out of the window. However, I have not received this print to this very day. Rebecca has made the excuse that her paypal account was hacked into and she could not send me the print even thought I paid by paypal the day I won the print. She does not respond to her emails and she is no longer a ebay seller. She is however selling her prints on other websites and will not send me my print. The excuse on 8/17/2004 is that she is moving and that she does not have any address to send the prints out with. I emailed her back with my address if she intended to send the print or to give me a refund. I only got her email since I filed with Square Deal Trade to resolve the issue of no merchandise. I still have not gotten the print or a refund. Rebecca still has not responded to my email today about the print or a refund. THIS IS A FRAUDULENT SELLER. DO NOT PURCHASE FROM HER ON ANY WEBSITE OR YOU WILL NOT GET YOUR MERCHANDISE! SHE JUST MAKES EXCUSES AND NEVER SENDS A REFUND OR THE MERCHADISE! Ebay has not helped me in getting my money back in any manner. BEWARE of ebay and this seller- REBECCA BLASER!

     
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Posted by sanford31031 on 2004-08-24:
How much did you pay for this print? Where you duped for hundreds? It really doesn't matter how much you spent, she should send the print! The reason I ask is because it may be worth your time to seek help from your local Law Enforcement Agency. She has committed theft by deception! I've got my money back from several fradulant sellers by getting the law involved!
Posted by Roger&Out on 2004-08-25:
Why does this review come up under reviews/discussions that nthebiz has participated in? I guess he is the one that lost his dog? Couldn't have happened to a nicer guy.
Posted by sanford31031 on 2004-08-25:
I guess the administrators are deleting his posts Roger! LOL!
Posted by Roger&Out on 2004-08-25:
You came around posting your trash on my blog. I believe that what is good for the goose is good for the gander. I put that in farm terms for you.
Posted by Notenufftoyz4u on 2004-08-25:
GO ON EBAY AND COMPLAIN-there is nothing any of us can do for you here except listen to you~
Posted by Roger&Out on 2004-08-26:
Biz/Agenda, Why don't you post under 1 name only, and quit abusing the voting system?
Posted by macatawa on 2004-08-27:
I have been a member of Ebay for over six years. I currently have a 100% buyer/seller rating. I also have nothing good to say about Ebay. The company is very poorly managed and they have quite frankly forgotten who the customer is. They will hurt legitimate members while a third of their products (especially electronics)that are listed in auctions are actually stolen goods or are being listed by con artists. They have no desire to change their policies so long as they get paid and the customer has no financial recourse. First rule of Ebay: don't by anything expensive. Second rule, try to pay by a credit card that has Internet Fraud protection on it. Sooner or later the US Attorney General is going to have to step up to this problem and haul the management of Ebay in front of some federal judges.
Posted by Roger&Out on 2004-08-29:
You're right macatawa! ebay is the worst place to purchase electronics!
Posted by Watson on 2004-09-08:
I had Rebecca Blaser paint 2 pictures of my dog and I gave her a deposit, and when she emailed and told me the pictures were done and she even showed me the finished product, I sent her the remainder of the money through pay-pal.
I never received my 2 portraits and its going on 5 months. I emailed pay-pal and they were no help at all. I emailed e-bay they didn't help either. This young girl is a fraud and took my money and is probably sold my portraits on these other websites for double what I paid her. If anyone knows where she is selling her work please post the website.

Thank you.
Posted by Ladyartista on 2004-09-16:
I have been searching for more infomation on Rebecca Blaser. I am also an artist: one of the honest ones. Please check my ebay feedback to prove it. My ebay i.d. is 'ladyartista". This woman, Rebecca Blaser, aka Art By Blaser, copied an original painting I had done of a Great Dane. I happened to be perusing an artist's auction venue called Art By Us.com and found she had copied my painting and it was on auction The only differences are she flipped my image horizontally and cropped it. Albiet, her copy is an extremely POOR copy of my original. I am fuming mad. I contacted the Art By Us site owners with my evidence and they pulled the auction of her copy. I have also found 2 more websites where she displayed this as her "original" creation, and was selling prints of it. I contacted those sites, presented my case, and they also pulled the image; one site even removing her account totally. YES. However, I am sure she is hawking this poor copy elsewhere on the web. That is when I did a search in google and found that she is the topic of conversation on the 3 cents site. I am not surprised after finding her 19 negatives on ebay, that she was suspended. her work can also be on this site: http://www.fanartreview.com
This is one of the 3 sites I found the copy on, and the copy was removed from one of her pages there, but a small copy of the image remains. In the meantime, I decided to fight fire with fire, and join that artist's forum to make sure she does not copy any of my other artworks. I would also like to talk to *anyone* that has an origianl painting by Ms. Blaser. The reason? I have a sneaking suspician that her paintings are not painted with brush and paint..but rather copies of photos on which she manipulates in a software program such as Photoshop, and then she applies them to board, selling them as originals. To view the evidence that she copied my original painting titled "Majesty", go to this link on my site: http://www.petart.net/greatdanemajesty.html

thank you,

Lyn
Posted by figlia on 2004-10-14:
Hear, hear macatawa! I totally agree. I've been a member for many years, but I hate eBay. Its an awful company, managed poorly, and laughing all the way to the bank. But there is NO competition! I would go elsewhere if I could. When is the US government going to step in and deal with this monopoly that does whatever it wants, whenever it wants, to whomever it wants.
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StarEmpty StarEmpty StarEmpty StarEmpty Star
Poor customer service and investigation
Posted by Ajaikido67 on 11/12/2012
I have been an Ebay member for a couple of months mostly as a buyer. One day I decided to be a seller and listed an item for sale (my first item) and the next day I received a very cryptic email send to me by Ebay simply saying "Your listings were ended for the following reason:

* Account Suspension"

All I did was to list a Dr Dre Solo headphone (genuine article, with receipt to prove). So I contacted them via email asking for a detailed reason. They replied the next day with another cryptic explanation:

"We reviewed your account and found that there are many security issues about your account. Therefore, your account will remain suspended for security concerns, which include: account taken over by a third party; false/missing/mismatching account information and previous or current involvement in high risk selling."

So I asked them to explain further because I found it puzzling as I was the only owner and have been prompt in my payments as a buyer, my Paypal account and credit card was verified by Ebay and all I did was to sell a headphone. All they did was to send me the same email as above, this time with an additional statement:

"Although future mails from you might be read, we will not reply."

To add further to my issues, just 2 days before I listed my item for sale, I had purchase a handphone case and paid promptly for it via Paypal. On the same day that Ebay sent the account suspension notice, they also send a separate email to say that the item I had bid for was cancelled.

So I ask them via email, what they are going to do to help me since I had already paid for it or how am I going to get my money back? So far no response, probably because of their last statement that "all future emails will be read but will not reply".

The experience as a first time seller has certainly not been positive at all for me.
     
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Posted by trmn8r on 2012-11-13:
Ebay isn't big on explaining their actions in a verbose manner. I've been a member for 12 years, and bought and sold a bunch of stuff. Never had an issue with Ebay itself.

This "third party" reference sounds like they felt someone else was using your account. Hard to say. Once Ebay makes a decision, you are pretty much at their mercy. I wouldn't call your experience typical though, for people starting out with selling.

As far as getting your money back, can you file a dispute with PayPal?
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File your claim/complaint about Ebay? Go to BBB & FTC
Posted by Renasanzman71 on 11/18/2010
If you have been mistreated by Ebay, please join me to report their unethical business practices to:
1. BBB(Better Business Bureau) and
2. FTC(Federal Trade Commission)at https://www.ftccomplaintassistant.gov/

What can FTC do you? It does not solve our individual cases, however, with staggering claims against a company, they will do an investigation and bring on prosecution.

Thanks to My3cents website where I can read all the recent horrors about Ebay. I share the same horrors too.

Basically, I sold an item, buyer open claim not rec'd, not as describe. Then Ebay ignore all my Tracking# as proof, and reimbursed buyer. Now, buyer get to keep my item, get money back and now, Ebay turn around to seek reimbursement from me through collection. Beware of buyer "fernsu" resides at:
Susan Fernandes, 873 Monarch Cir, San Jose, CA 95138. If you see her wearing my brown Guess platform boot, it's what she stole from me.

Furthermore, Ebay seeks past buyers where sales transactions have been completed and suggest buyers to seek reimbursment from me. This is completely illegal. My account is permanently shut down after 5 years with 100% positive feedback. How can seller clear off scam buyers when no neg feedback is allowed? A few claims I received from buyers have proven to be invalid. Buyers still want to keep my items and I guess with Ebay support them to steal, why not try to get money back too.

There is Seller protection at all. In fact, Ebay team up with scam buyers to steal from sellers.


     
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