Very upset - ordered a textbook 5 days ago, they took my money, and now today I get an email that my order has been cancelled because the book isn't available. They sell books they don't even have! Now I'm 5 days closer to my deadline and don't even have a book ordered. My money should show up in 2-3 days... 1 Replies - Latest reply on 08/17/2013Add reply
Late Payment for Book Buyback
After the spring semester, I decided to sell one of my textbooks back to eCampus. com. I've purchased from them before and they were reliable but I had never sold a book back to them. I shipped my book ... read full review2 Replies - Latest reply on 05/21/2013
I ordered a book from these people, using their checkout service and (maybe stupidly) electing to send payment by USPS postal money order. Sent them the money order in the full amount they calculated on their "checkout" page, sending it to the address they gave me to send it to. I included in my letter to them their checkout page. Book didn't arrive. Went to their site to send e-mail inquiry. What a joke! Automated site that wouldn't accept complaint. O. K., sent (nice) complaint letter, basically where's my stuff. No response, ever, to anything I ever sent them, but they did cash my money order.
3 Replies - Latest reply on 08/03/2010Add reply
Thieves is what these people are. DON'T DO BUSINESS WITH THEM.
15 Weeks for Check!!!
MARTINEZ, CALIFORNIA -- This is the first time I have used eCampus.com I did not buy a book from them, but instead took part in their "textbook buyback" which claims to take 4-6 weeks. It does say that in "peak" buyback times, ... read full review3 Replies - Latest reply on 05/19/2008
I ordered a book from ecampus.com on 1/22. I picked standard shipping which according to their site states that it takes 3-7 business days. I emailed them on 2/6 to let them know that I still had not received the book. They responded a day later telling me that it takes 13-14 days even though it their site clearly states otherwise. I responded on 2/8 to ask them for a refund which I still have not received. It is now 2/13 and I still don't have my book or my money. I had no choice but to call my credit card company and file a complaint. This is the first complaint that I have ever filed with a credit card company. Stay far away from this site if you don't want to get scammed!3 Replies - Latest reply on 09/28/2007Add reply
They took almost 3 months returning money to me for books that i ordered. the books took to long to get to me and had to purchase somewhere else. i sent them back to them as soon as they got to me and didnt see my money for THREE MONTHS. they gave me the run around and would not trust them EVER again. so BEWARE. 2 Replies - Latest reply on 09/28/2007Add reply