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El Pollo Loco

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10 Reviews & Complaints

Top Customer Complaints & Reviews:

Regarding El Pollo Loco #3380 at 19762 Ventura Blvd., Woodland Hills, CA I phoned the El Pollo Loco customer service line to make a complaint. This was approximately two months ago.
I went to this location every other day and every time I pass drive thru ever since the manager Siclie always get my order right.


Latest Reviews:

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Good Service - The Manager
STANTON, CALIFORNIA -- I went to this location every other day and every time I pass drive thru ever since the manager Siclie always get my order right. ...
-- Compliment Posted by Ana456 on 10/14/2012

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Worst customer service.
LONG BEACH, CALIFORNIA -- This happened at 5386 Cherry Ave. Long beach Ca. 90805. I came to buy their special offer for 12pc chicken legs and thigh. I ...
-- Complaint Posted by Riziga on 04/02/2012

Good Chicken/Bad Tortillas - Drive Thru Window Service
I love the chicken but was given inedibe flour tortillas on a 2 piece chicken combo. I voiced my concerns before when I received ...
-- Complaint Posted by Amarie8504082 on 10/09/2011

Customer service
Regarding El Pollo Loco #3380 at 19762 Ventura Blvd., Woodland Hills, CA I phoned the El Pollo Loco customer service line ...
-- Complaint Posted by Myrph64468 on 05/24/2011

Why can't they get a simple order correct
When ordering a Jalapeño sandwich without sauce. 1.) I get a guacamole sandwich instead. 2.) Upon return I get a Jalapeño ...
-- Complaint Posted by DougB on 10/29/2010

El Pollo Loco to honor KFC coupons -- Informative Posted by PassingBy on 05/07/2009

Delicious Chicken! - 'Taste The Fire' For Free
VIRGINIA BEACH, VIRGINIA -- Today, El Pollo Loco is offering a 'Taste the Fire' for free promotion. For each customer you get a grilled thigh, leg, 2 tortillas ...
-- Compliment Posted by MissMarple on 04/28/2009

Complaint - Caramel Flan
LONG BEACH, CALIFORNIA -- I have went to the El Pollo Loco on Market/Cherry and every time I have ordered a flan and every time they say they are not ready, ...
-- Complaint Posted by Cwidell on 05/15/2008

Complaint - Chicken Fast Food
PALMDALE, CALIFORNIA -- I went to Pollo Loco on a Friday nite. It was a bit busy. I ordered a 4 piece combo meal. The menu posted above the counted said ...
-- Complaint Posted by joant on 04/04/2008

El Pollo Loco is Falling Apart - Chicken restaurant
NORTH HOLLYWOOD, CALIFORNIA -- Complaint to El Pollo Loco: "First of all, how dare you require my address in order to complain!!! I have been visiting ...
-- Complaint Posted by Jose56 on 01/02/2008

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