I ordered a phone case for my cell phone and found exactly what I was looking for. I called to place the order, was placed on hold for 20 minutes even though the recording said a one minute hold time. Finally I got through and was told my purchase which arrive on Monday, (I called on a Thursday). I waited to call until a week from Monday. When I called I was then told that the product was on back order, it would be in on Wednesday to call back today which is Friday. According to them the manager has called 3 different vendors and can't locate the case. I cancelled my order and found the product on another site. Hopefully I will get the credit next week as they promised.
3 Replies - Latest reply on 05/01/2009Add reply
IF not I will notify my credit card company. Why didn't they just say the item is on back order to begin with? They did offer the case but only in pink which I am not interested in.
I ordered a cell phone case on 1-06-09. My card was billed on the same date and so far no case. They will not answer e-mails, and phone calls promise that it would be in (2 weeks ago). If I had done a quick Google search it would be apparent that they are not a company that you should do business with.
Bottom line -- stay away from EliteXtreme!!!
I ordered a faceplate for a Nokia cell phone. My money was taken almost immediately. I have yet to receive the faceplate and EliteXtreme will not respond to email. Looks like I have made a donation and have nothing to show for it. 4 Replies - Latest reply on 12/19/2008Add reply
Don't Buy from EliteXtreme
Just a warning to buyers: after ordering from EliteXtreme, and having them not ship in the time stated on their website (1-3 business days), I started researching the company online and found several ... read full review5 Replies - Latest reply on 11/12/2008