I've contacted Customer Service to order recovery CD to reinstall operating system. The customer reps were really rude. Moreover, they were out of the recovery CDs. I contacted them two weeks later. The same thing: customer representative is rude and no recovery cd in the stock. That was crazy. STAY AWAY FROM eMachines period. 5 Replies - Latest reply on 12/23/2009Add reply
I bought eMachines in the past and was not dissatisfied but things have changed. The warranty requires that you return the unit to a center in Texas AT YOUR OWN EXPENSE. They will not supply any shipping materials.
1 Replies - Latest reply on 11/20/2009Add reply
After they returned the computer to me it still did work. They are still refusing to pay postage etc.
THERE ARE MUCH BETTER DEALS TODAY
We bought 2 Emachines one 2 years ago and the other 3 years ago. Both the computers have blown mother boards. These are not the only Emachines I have owned the first one did the same thing yes you would ... read full review7 Replies - Latest reply on 09/11/2009
I purchased my Emachine computer and was told it had one year manufacture warranty and if I wanted to purchase additional two year warranty, I did. I purchased the PC on October 2008, well present date ... read full review3 Replies - Latest reply on 08/23/2009
IRVINE, CALIFORNIA -- I purchased an emachine laptop for my daughter for Christmas, in 3 months the monitor just went black. I called Gateway Tech, they tried to fix it, could not, told me to mail it back to them, which I did, cost me about $25, insurance, etc. I received the computer back in about a month, same condition except they mailed it back with the back off of it. I called them again to see what was up, they did not give me an English speaking person, I could not understand them, finally was told the problem was due to customer abuse. I explained to them, that I was the one using the laptop when it went black and it was on my lap, there was no customer abuse. They refused to help. I paid $450 plus tax for the piece of junk and was told they would fix it for $495.95, big of them. I had a computer guy look at it and he said it looked like the plasma inside the monitor overheated and cracked the screen. I would highly recommend that no one purchase anything from GATEWAY, buy a DELL, they always stand by their products and will even send a tech out to your house if necessary.
1 Replies - Latest reply on 05/15/2009Add reply
Hard Drive Failure
SHELBY TWP, MICHIGAN -- My 14 month old Emachine is now experiencing Hard Drive failure. I have taken it to 2 computer repair shops each has quoted me approximately $300 to replace the Hard Drive. I called Emachines customer ... read full review4 Replies - Latest reply on 04/17/2009
3 Bad Power Supplies Later
JACKSONVILLE, NORTH CAROLINA -- At one time we where great fans of Emachines. However all that is done. The last computer we bought from them has "gone thru" 3 power supplies.. ALL Bestec ! The "stock" power supply which came with the ... read full review1 Replies - Latest reply on 03/09/2009
I have owned an eMachines computer for four years and have had no problems with it. I have had far more problems with Dell and custom built computers. Add reply
My e-machine died yesterday. I know I didn't pay much for it-can't remember the price. Lasted for what seems around 7 years. Looking online for a replacement. I find myself gravitating towards the e-machines models. Add reply
More than enough
ROME, GEORGIA -- I was told by everyone that "EMachines" were cheap and very unreliable computers. I believed them for a while. I did a little research, and found out that "EMachines" was bought by "Gateway" and also ... read full review6 Replies - Latest reply on 12/29/2008
I called the customer service number on my set of system restore CDs given on the package that came with my e-machine. I was given the telephone number of e-machine.com 408-273-0858 and had to give them all of my registration information, my serial number, all that jazz, after about 30 minutes of answering their questions, I was told that they didn't have them any more for my e-machine. It was one year too old.
2 Replies - Latest reply on 08/31/2008Add reply
I have tried everywhere to find them. Why do they not have a restore disc set that works on all e-machines? They did not offer any help.
Mixed Experience But Overall Positive
GRANTSVILLE, WEST VIRGINIA -- The system is now nearly exactly 3 years old, the only problems currently is that both optical drives trays are reluctant and must be annoyed into opening.
It probably is partly due to less frequent ... read full review
I would not recommend this computer. We upgraded & replaced an older model E-Machine with this one. At least the older model was quiet. This model is beyond noisy. When on, it sounds like a very loud wind tunnel which is not only distracting but annoying.
1 Replies - Latest reply on 03/30/2008Add reply
In my opinion, they went backwards with this model. I gave up a very quite computer for a fraction more speed. Not a great trade-off.
NORWICH, CONNECTICUT -- The other reviews you read are true! The power supply gets so hot you have to remove the battery when on AC or you will either burn out the battery or you end up having issues. I was getting these white ... read full review5 Replies - Latest reply on 12/28/2007
DDR2 memory still in single channel
KENOSHA, WISCONSIN -- I have a T5048A Emachines computer which I got last year about this time. This is the computer with totally different specs that it lists. I have DDR2 memory installed on this computer and its reporting ... read full review4 Replies - Latest reply on 11/19/2007
Simply put: DO NOT BUY AN EMACHINE COMPUTER. It will eventually cost you more in frustration and time that the cost savings.
7 Replies - Latest reply on 08/21/2008Add reply
I have had RAM, motherboard and most recently Hard Drive (0200 Failure Fixed Disk) failure.
And if you own one that is currently working, I STRONGLY recommend that you backup your data immediately and abandon using it for anything critical.
I bought the 5230 processor for home use and I have not had any problems with it at all. The price was right and it seems to be fast and I would recommend this to any of my friends. My sister has a different model Emachine and she loves it also. 2 Replies - Latest reply on 09/24/2007Add reply