Emerson

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I purchased an Emerson LCD HCDTV the day after Thanksgiving 2009 and the sound has gone completed out on the TV. One minute it was working fine and the next not at all. I called the company and they look up my serial number. They researched that the purchase was still under warranty for parts however the labor warranty ended after 90 days of purchase. They gave me several service locations to repair the TV. I called and is $200 more than what I paid for the TV. If I would have experienced an issue with TV within 90 days, I would. Have returned to store not manufacture. I'm disappointed that I purchased the television at the enticing price for it not to even last a year. The sad thing is I'm not really a TV purchase, I may catch news every now and then so I don't feel that I got much use out of purchase. I would either like a refund or replacement.
     
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Anonymous on 2010-10-23:
The labor warranty has expired. It will cost more to repair than to replace. You are disappointed and would like a refund or replacement, that is clearly not going to happen. Do some research before buying another tv.
Justicemustbeserved on 2010-10-24:
Thank you for your 2 cents. I ould have still expected the tv to function properly at least 12 months that was under warranty.
Anonymous on 2010-10-24:
Ridiculous. 90 day warranties. Like people only expect their TVs to last for 90 days. Companies don't care about reliability anymore. Id love to create an electronics company like Kia or Hyndai that offer a 10 year warranty on their cars. I bet I would make MILLIONS.
getoverit on 2010-10-24:
Prince, I'd like to know what the prices on the TVs and other electronics would have to be for you to be able to make those warranties.
Anonymous on 2010-10-24:
Well Kia seems to be doing a good job. Why cannot everyone else? Think about it. you may have to spend a few hundred more for the "Princosonic television" that guarantees will work for 10 years. But wouldn't you say its worth it?
getoverit on 2010-10-24:
It depends on a lot of things, Prince, but you could be right.

There's always the option of buying an extended warranty on a TV (although I don't know if you can get 10 years).
Anonymous on 2010-10-24:
Have you read the complaints with these extended warranty companies? You have an easier time extracting your own teeth than trying to get those people to fix your TV.
getoverit on 2010-10-24:
Can be an issue with any warranty, I would think.
tnchuck100 on 2010-10-24:
Prince, that's two times today you have properly nailed those extended warranties!
Justicemustbeserved on 2010-10-24:
I purchased the extended warranty with store I bought tv from so I have 2 call and see what they say...my other tvs are Sony and they last a lifetime..no more cheap brands for me.
Starainatu on 2011-11-24:
Well I have had name brand tvs not last long, but my mom had a Sony that was top of the line, paid a small fortune to have a quality tv and right around a year after she bought it - it died. 100% gone and Sony didn't give a rats. Now she has an Lg and I have a Vizio. It has lasted over a year and if it dies, at least I didn't pay a fortune for it. Things are just not quality anymore. Overseas production with lessened requirements and junk- that's what it all ends up being.
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My Emerson Microwave will zap my house to a crisp
Posted by on
? -- Bought a New Emerson Microwave Oven Got it home and pluged it in and right away it blew a fuse. Thinking it was my mistake I ran it again it worked for maybe 2 days or 3 more times without blowing a fuse then again and again it blew our fuses. Before this thing melts my wireing I 'm done with it. With a misplaced receipt and no luck finding an address to the company to inquire of recalls or problems this things a hazard to our home it now sits in our garauge ?
     
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tnchuck100 on 2010-06-26:
Since it worked a couple of times without blowing a fuse I would suspect the microwave is probably OK. I would suspect you have other things plugged in the same receptacle or the same circuit. Coffee pot? Toaster? Refrigerator? Or any high-wattage appliance.

Yes, it could still be a defective microwave but it is still worth considering the above possibilities. It is more likely the microwave would blow a fuse every time if it were bad.
Nohandle on 2010-06-26:
Chuck presents an excellent possibility as far as blown fuses. I, in addition, am curious if you have those clear screw in fuses found in fuse boxes. The boxes are called something else but you get the idea. If you decide to rewire your home you might find you might have too many appliances connected to one area.

I'm not an electrician, nor do I pretend to be. I received a free home permanent once compliments of the fuse box so I learned a great of respect for electricity.

Quick question. Is this one of those portable microwave ovens and have you tried it in another area? Tacky as it might sound if it works in another area that might be the answer. Too many appliances in the kitchen running at the same time on the same circuit. Was this a replacement microwave oven or the first time you used one at your home?
Venice09 on 2010-06-26:
Good advice and questions from the first two posters. I have always had good luck with the Emerson brand. They offer reasonably priced products with nice quality.

Here's the contact info for Emerson:

Emerson U.S. and World Headquarters
Emerson Electric Co.
8000 West Florissant Avenue, P.O. Box 4100
St. Louis MO 63136
United States
Phone: +1 314 553 2000
Web: www.emerson.com

http://www.emerson.com/en-US/Pages/Contact_Corporate.aspx
Starlord on 2010-06-26:
I used to consider Emerson one of the best companies for value andprice. I bought a CD Boombox that played CDs, had an AM/FM tuner and a cassette player. It kept ruining some of my irreplaceable CDs until I found the cause. The paper label inside the CD playerwas tiangular, warning of possible eye dmagae from the laser. One of the corners was bent up and at the speed the CDs spin, it would gouge a slot in the CD. then when it got to that place again,it would stop. I never got satisfaction.
Starlord on 2010-06-26:
I used to consider Emerson one of the best companies for value and price. I bought a CD Boombox that played CDs, had an AM/FM tuner and a cassette player. It kept ruining some of my irreplaceable CDs until I found the cause. The paper label inside the CD player was triangular, warning of possible eye damage from the laser. One of the corners was bent up and at the speed the CDs spin, it would gouge a slot in the CD. then when it got to that place again,it would stop. I never got satisfaction. Always check the laser warning labels and either be sure they are securely glued down or removed.
Sheriffs Uncle on 2010-06-26:
Excellent advice so far from all. As Nohandle suggests, try using it in another room for a while. If you replaced an existing microwave, you may have purchased one that requires more current than the previous one. And it may be blowing the fuse when something else on that circuit is also in use. If possible, try to find out what outlets are on that fuse. That may help you troubleshoot. Like Chuck said, it's not likely that the microwave is bad intermittently, but possible. Or it could be that you are pushing the limit of the circuit and just blowing the fuse occasionally.
Helpful on 2010-06-26:
I don't know about Emmerson being a great value, but my first thought was a problem with your circuit. One way of checking would be to plug it into a completely different location or address.

If it is the microwave, you may want to still check with the retailer. Many keep records that will easily allow them to look up the purchase for you.

Best of luck and keep us informed.
GenuineNerd on 2010-06-26:
The Emerson link is for Emerson Electric. The Emerson that makes microwave ovens is owned by Funai Electronics...the same Emerson that also makes TV sets and other electronic items. The two Emersons are not connected.
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