Top Customer Complaints & Reviews:
We requested a 'free estimate' from Empire Carpet to install berber rugs in our 2nd floor bedrooms and hallway. The salesman showed up ontime and was friendly and personable at first.
So I set up an appointment for a FREE estimate on carpet and installation. The scheduled time window was from 3 to 5 pm.
I answered an add on craiglist almost 2 years ago. I get a call from Empire somewhere around Mid June of 2011.
Latest Reviews:
Rescheduled TwiceCHICAGO, ILLINOIS -- I scheduled an online appointment for empire free estimate. The first appointment was on a Saturday time between 6-8. I ask if ...
-- Complaint Posted by 74wwoman on 05/30/2013
Not Worth the Cheap Price - Berber CarpetBERKELEY, CALIFORNIA -- The selection which to choose from is poor, the carpet is of poor quality, and for what you are getting the price is too high. ...
-- Informative Posted by Alisahandley on 04/28/2013
Empire Lied - CarpetDEARBORN HT, MICHIGAN -- Empire qoute 3 time in one sitting and final after reaching a real price we agreed to a install if they could match a small local ...
-- Complaint Posted by CSYDOR1 on 12/11/2012
Lousy Install Bad Product - Laminate LOS ANGELES, CALIFORNIA -- I was first advised I had a 30 year warranty for this cheap flooring against cracks, chips, scrtches and so on. I requested service ...
-- Complaint Posted by on 08/14/2012
Awful installation service - carpetDENVER, COLORADO -- We needed to have our entire home re-floored after we flooded in a bad storm. Initially the salesman was nice and informative. ...
-- Complaint Posted by Kzwarg on 07/06/2012
Horrible sales people - carpetI gave this company two opportunities to install carpet in our new. It was potentially a huge commission for the right company. ...
-- Complaint Posted by Amy.nabulsi73 on 10/08/2011
Missed Appointments - CarpetsI needed carpet installed by a certain date so I called empire and told them my time restrictions. They promised that if the ...
-- Complaint Posted by Abb78994 on 09/24/2011