Enchanted Fireside

Horrible stove and very poor customer service
WORCESTER, MASSACHUSETTS -- I bought a quadrafire from enchanted about 3 years ago and have had numerous issues that of course always happen during the winter. ...
-- Complaint Posted by Rsa06 on 01/04/2013

Woodstove purchase and install - Woodstove Hearthstone Shelburne
WORCESTER, MASSACHUSETTS -- Great store. Read these reviews before I went to fireside and it made me a little nervous, I also looked at BBB (they receive ...
-- Compliment Posted by Aaronf30 on 10/06/2010

Onsided Fireside - Two Gas Fireplaces
WORCESTER, MASSACHUSETTS -- I should have known from the second I ordered my two gas fireplaces from Enchanted Fireside that this was not a company built ...
-- Complaint Posted by Mattyd007 on 02/20/2009

Bad Customer Service - Quadra Fire-mount Vernon
Let's just start off by saying they knew that they had me in a corner when I was buying my stove. Last summer when oil prices ...
-- Complaint Posted by Not too keen on 01/26/2009

Horrible Customer Service - Enchanted Fireside Service for Quadra-Fire
WORCESTER, MASSACHUSETTS -- I purchased a Quadra fire pellet stove from Enchanted fire side and regret the day I did so. I have had several problems with ...
-- Complaint Posted by Danger Mouse on 01/07/2009

Pellet Stove installation disaster - Pellet Stove installation disaster
WORCESTER, MASSACHUSETTS -- Well - I'd written earlier to complain about the lack of communication and unacceptable installation delays of our pellet stove. ...
-- Complaint Posted by Danacwt on 11/02/2006

Pellet Stove & Installation - Pellet Stove & Installation
WORCESTER, MASSACHUSETTS -- We purchased a pellet stove from this store on 9/16/06, and deposited $2,000. We were told that we'd be contacted by the installer ...
-- Complaint Posted by Danacwt on 10/26/2006

Excellent service - Pellet Stoves, customer service
WORCESTER, MASSACHUSETTS -- We had been shopping around for a pellet stove checked out a few places, most of the people we talked to were rude and acted ...
-- Compliment Posted by Squeekie on 08/28/2006