Encompass Home Warranty Consumer Reviews

CAMBRIDGE, MICHIGAN -- This product is a rip. I would not recommend getting the home warranty service though First National Financial unless you plan on having your heating or cooling systems blow up. I recently had a lead in my plumbing of my new home and was about to fix the problem myself when I thought I would give my warranty a shot and see what happens.

I called on a Sat morning and was informed that if I wanted it repaired on the weekend I would have to pay for it myself or wait till Monday and they would take care of it. Thankfully it was a leak on a drain that we could go without using for a couple days. Come Monday I was contacted again that they would be sending out a contractor. The local contractor was quick and fast but sadly had to cut a hole in my ceiling to make the repair.

When I asked about who would fix the hole, I was informed that I would have to contact my warranty company. When I did get a hold of the agent I was inform that they did not cover anything that was a result of the repair. Nice to know, cause the cost of fixing the ceiling will be much more than just replace a section of drain.

On the web site, they give a situation about a three-way switch not working in someone's home and how they paid over $1000 to have it rewired for the homeowner. I'm just wondering now how many walls they have to rip out to run the wires...