Epathchina is a scam website! They don't really follow their own guidelines and offer no customer support. I contacted them about a product that I believed to be defective. They did not sound interested in the conversation and just said to send it back. We agreed to full refund and return shipping costs. When they get the product, they claim that they have no refund policy and that I would need to pay $80 for repairs plus return shipping to them. The product is a freaking $45 MP3 Player! Everyone, stay away from epathchina.com, they are total scammers.