ROCHESTER, NEW YORK -- Well, I've read all the previous posts. Mostly bad about this company. I also took the time to read some other reviews before these people came to my house. First the salesperson acted like he was afraid to come into my house. When he did he stood in the doorway and talked to us for about 10 minutes. Then he asks us what we want done. We say windows, okay now he has to go to his car and get his tape measure. Before he does that he has to chat for 10 minutes about the cars we drive and some other nonrelevant stuff. Mmm. Where are we going with this?
Okay, so he gets the tape measure and proceeds to measure the windows. As I stand next to him I think I smell alcohol. Okay, he goes to measure the window in another room with my husband. Now he has to use the bathroom. Strange or is it just me. Well now my husband tells me he also smell alcohol on him.
So he is back from the bathroom. We sit down (finally) to talk numbers. First though he makes small talk about the usual (how long have you lived here, where do you work etc.) Then he goes on and on about how Erie makes all their own stuff, they don't use subcontractors etc. Well long story short. The guy could not stay on task. He was all over the place.
Oh yes, I did ask him if he had been drinking. He said no, but then apologized. Why would you apologize if you didn't do anything wrong? The quote he eventually gave us for 6 windows was $7900. Don't think so. I don't get a good feeling about this company and after the pitiful presentation I would never do business with them.
ST. LOUIS, MISSOURI -- My father-in-law saw their advertisement on TV & he called the number. Within a couple of days two sale representatives came to look at his house and evaluate it. The sales reps were very nice and knowledgeable. They gave Dad the estimate and it was a little higher than he had planned. But when they found out that he had served in the Arm Forces and was a WWII vet that offered him a small discount that satisfied him.
They told us that someone would call the next week and they would be here within the next week to put the new roof on. It actually took about 3 weeks but that was faster than anyone else we had inquired with. My father-in-law was very happy. They did a very nice job, finished it that day and had it all cleaned up by 4 pm.
DAYTON, OHIO -- Older gentleman mid-forties, I was getting a simple estimate for windows and it just seems like he was very speedy and shook whole demonstrating. I was leery and didn't trust him one bit. After I wouldn't buy, he got an attitude and stormed out. He always asked to use bathroom and 20 minutes later he came out bloodshot eyes. I instantly was done and will never do business with that company.
My son died from overdose and I saw the same look in that gentlemen's eyes. Poor sales company. I mean, are these guys drug tested and have background checks done? I feel like I have to watch even closer with my home and I didn't count my prescription the pills I had in the bathroom, so I hope they were not taken. Buyers beware!
WILLIAMSVILLE, NEW YORK -- One day an Erie Construction sales person stopped by our house and asked if we wanted a roof replacement estimate. I agreed. He set up an appointment for someone to come out and speak with us. I took off work on the day they were suppose to come. They no showed. No call or anything.
About a month later they called me to reschedule. I told them "no thank you". They had their chance and missed out. For the last 3-4 months someone has called us from Erie Construction trying to get another appointment. Another salesman came by our house again this past weekend. Again I told them I had no interest in doing business with their company. I just got another call today from Erie Construction. Again I told them NO THANK YOU. I had to hang up on the guy to get off the phone!
MT. PLEASANT, MICHIGAN -- I had all my windows replaced with double-hung (except two sliders in the living room). Because it is winter and rather cold, I expected the temperature in my house to drop significantly, but it only lost three degrees. Work was started promptly at 8 am.
The workers started in the living room with the largest windows, quickly cut them out and inserted the replacements. They moved from room to room and were finished shortly after 1. The interior was protected during the work and cleaned after. The exterior was also tidied nicely. I only found a couple of less than one inch pieces of wood on my driveway and one small piece of white material on the snow. Needless to say, I was pleased.
While I have not been opening and closing the windows due to the weather, I am pleased with the look and expect to be pleased with the ease of cleaning and the fact that I will never need to paint inside or out. The attic insulation was completed several weeks ago, and while I did not go into the attic to see it, I did see pictures the workmen took. I have not received a heating bill since the work was completed, but I am hoping to see a reduction.
TOLEDO, OHIO -- We live in the county surrounded by farm fields with no houses or trees to block the wind. My house is about 20 miles from Lake Erie and the lake affect winds we get are really strong at times. Our roof had the normal shingles and we were replacing shingles on a monthly basis. We had our roof replaced a couple times and every time the winds picked up, we were picking up shingles in the yard.
The Roofers would come for a few months to replace them, but after so long they refused to come out so we had to replace the shingles ourselves. One day I had a knock on my door and it was Erie Construction. The nicest sales people I ever met. They were not pushy and just explained what they had to offer.
Like most people, we did not have the finances to pay them in full. They worked so hard to make our payments what we could afford each month. When they started putting our new metal roof on, the workers were so nice and cleaned up all their mess and even picked up some of our old shingles that had blown off in the yard. (Like I said, we always had shingles laying in the yard.)
They were finished in a timely manner and the metal roof looks amazing. We have had many wind gust since our new roof was put on and still NO shingles have blown off. This was the best improvement we could of ever made to our home. I highly Recommend Erie Construction for all your roofing needs.
GRAND RAPIDS, MICHIGAN -- I decided to call Erie Construction about a roofing project. I had planned to look at a few different companies to get the best price. It turns out as I figured anyhow, that best price probably equals worst roof. I ended up going with the metal roofing system, although it's surely one of the more expensive on the market, it is the last time I need to deal with my roof. I am only 42 so sounded great.
It was a great experience and I am extremely excited and happy with the finished project! From the kind and knowledgeable salesman, to the crew who was great and timely. I would recommend Erie to anyone. Cleaned up great as well. Their products are a little more expensive than what you would get from a local Joe Shmoe but the quality is several times better. I had Windows from Erie almost 10 years ago and they are in pristine condition still. I have friends that have went the cheaper route less than 5 years ago and their windows are already failing. Go with Erie, it's the smart choice!
PORT HURON, MICHIGAN -- From an initial contact by a knowledgeable, cordial salesman to every Erie contact at the front home door, the home upgrades/improvements have been great. The windows and removal screens move readily, aid inside temperature comfort levels winter and summer. The roof has a 35-year guarantee that is transferable to a new owner - a plus. The attic barrier is another temperature control plus; the attic floor is easier to clean as well. The recently installed shower has a hand-held line for use with a chair, if needed, plus the regular shower head with adjustable levels of water flow.
Erie personnel make follow-up calls re: customer satisfaction with quality of their installations, experiences with the persons performing the work and encourage calls with concerns or questions. Three replacement window panes have been arranged with "bubbling" promptly at company expense. The bathroom change was done in a single day. In all instances cleanup was complete and satisfactory.
BAY CITY, MICHIGAN -- We had 5 new windows installed in our home. We love our new windows. We were concerned that the tinted glass would be too dark but it is just fine. We experienced a problem with one of the locks, but after a call to Erie, a serviceman came and did an adjustment and eliminated the problem.
The installers came at the time they said they would and in approximately 4 1/2 hours they installed the windows and did a thorough job of cleaning up as they worked. The measuring was accurate and the windows fit perfectly. All Erie representatives were courteous, knowledgeable, and on time as scheduled. When we are ready to do the rest of the windows in our home, it will definitely be with Erie.
FREMONT, OHIO -- Had new window installed. Although it was a little pricey, the quality was good and the installers were professional. The company was a little off on keeping appointments. The sales staff really needs to have more communication with the installers. Sales staff was a little unnerving. Was like inviting a used car salesmen into your home. Just stick to your guns and don't be talked into extra garbage you don't want or need. They do have quality materials, so it's not like you are being talked into buying junk, but I don't like the game of "let me see if I can get you a better deal". Just give me your best price and do good work. That's how you get repeat customers in my opinion.