GRAND RAPIDS, MICHIGAN -- I decided to call Erie Construction about a roofing project. I had planned to look at a few different companies to get the best price. It turns out as I figured anyhow, that best price probably equals worst roof. I ended up going with the metal roofing system, although it's surely one of the more expensive on the market, it is the last time I need to deal with my roof. I am only 42 so sounded great.
It was a great experience and I am extremely excited and happy with the finished project! From the kind and knowledgeable salesman, to the crew who was great and timely. I would recommend Erie to anyone. Cleaned up great as well. Their products are a little more expensive than what you would get from a local Joe Shmoe but the quality is several times better. I had Windows from Erie almost 10 years ago and they are in pristine condition still. I have friends that have went the cheaper route less than 5 years ago and their windows are already failing. Go with Erie, it's the smart choice!
PORT HURON, MICHIGAN -- From an initial contact by a knowledgeable, cordial salesman to every Erie contact at the front home door, the home upgrades/improvements have been great. The windows and removal screens move readily, aid inside temperature comfort levels winter and summer. The roof has a 35-year guarantee that is transferable to a new owner - a plus. The attic barrier is another temperature control plus; the attic floor is easier to clean as well. The recently installed shower has a hand-held line for use with a chair, if needed, plus the regular shower head with adjustable levels of water flow.
Erie personnel make follow-up calls re: customer satisfaction with quality of their installations, experiences with the persons performing the work and encourage calls with concerns or questions. Three replacement window panes have been arranged with "bubbling" promptly at company expense. The bathroom change was done in a single day. In all instances cleanup was complete and satisfactory.
BAY CITY, MICHIGAN -- We had 5 new windows installed in our home. We love our new windows. We were concerned that the tinted glass would be too dark but it is just fine. We experienced a problem with one of the locks, but after a call to Erie, a serviceman came and did an adjustment and eliminated the problem.
The installers came at the time they said they would and in approximately 4 1/2 hours they installed the windows and did a thorough job of cleaning up as they worked. The measuring was accurate and the windows fit perfectly. All Erie representatives were courteous, knowledgeable, and on time as scheduled. When we are ready to do the rest of the windows in our home, it will definitely be with Erie.
FREMONT, OHIO -- Had new window installed. Although it was a little pricey, the quality was good and the installers were professional. The company was a little off on keeping appointments. The sales staff really needs to have more communication with the installers. Sales staff was a little unnerving. Was like inviting a used car salesmen into your home. Just stick to your guns and don't be talked into extra garbage you don't want or need. They do have quality materials, so it's not like you are being talked into buying junk, but I don't like the game of "let me see if I can get you a better deal". Just give me your best price and do good work. That's how you get repeat customers in my opinion.
NORTH BRANCH, MICHIGAN -- I had a sales representative come out for an appointment at my house and he refused to run through their information on windows because my husband wasn't here. How sexist is that? I've never felt so insulted in my life. I've been an independent woman for 15 years and my husband has no issue with it or he wouldn't have married me. What a joke!
TOLEDO, OHIO -- My wife called asking them to come out for a price. They told us our house not good enough for a metal roof. Told us we don't need a metal roof and it's too good for my neighborhood. Horrible, horrible people. Upset my wife and me.
PENNSYLVANIA -- We were very pleased with the worker with Erie construction that replace our roof with fiberglass shingles. They look great and a warranty of 40 yrs that can be pass to the next people who might buy our house. Great selling point. They cleaned up around the house and left everything neat.
LACHINE, MICHIGAN -- From Tom the sales associate to the punctual and efficient window installation our experience with Erie Construction was top shelf and above board. Despite working in frigid conditions, the crew worked quickly and effectively in replacing a pair of aging picture windows with state of the art, stylish windows that will enhance the house's cosmetic and utility value. Once again, Erie surpassed our considerably high expectation.
OHIO -- I had 6 windows put in. They were custom made my Erie and the quality is exceptional. The installer was very professional and did a great job installing the windows and the clean up. He had to re-frame the picture window in the front and I could not be happier. I've had several neighbors compliment me on how good they made the house look. They definitely improved the value of my home.