Erie Construction - Page 2

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1.4 out of 5, based on 14 ratings and
27 reviews & complaints.

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Erie has pushy scam salesmen
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A young guy knocked on my door and asked if I was interested in a quote for a new roof. I told him no and he gave me a sob story about he was going to lose his job if he didn't book appointments and I could just book and tell them no at the door and they would not come in. Feeling sorry for the guy I did. The next day a guy came and I told him I wasn't interested. He said he already looked at the roof and could give me an estimate in under 30 min. I said OK to the estimate. He came in looked and my attic and said I didn't need a roof (after he ust told me I did from the outside) but I needed insulation. Their "great product was over ten times more expensive than Home Depot sells a comparable (same energy dept rated) product for. The salesmen was pushy and would not leave. I told him I wasn't interested in the insulation. He kept sitting down after I told him many times I wasn't interested. Their price of $5100 came down to $2900 when I kept telling him no. I finally told him I had to leave and he got real nasty with me. He was telling me I wasted his time and money for coming out. I told him about the door to door guy and he told me I was lying. After almost two hours of telling me how nce my house was and telling me he liked different things around my house he began telling me that my improvements were cheap and I wasted my money. I told him I would never buy anything thing from him and demanded that he leave. As he walked out the door he continued to insult me and my home and called me a cheap skate because I wouldn't buy his overpriced insulation. This company makes me sick. I read the reviews the day after he left and if you look around the internet all you find is upset customers. The only place you find a good review is on Erie's website, which they tell you they will give you $250 off if you write 2 testimonials. 1 for them and 1 for the dept of energy. Stay away from them and don't give in to their pushy tactics. Don't even let them in!
     
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Slimjim on 01/21/2010:
Great review. It's one thing to be a bit pushy, as laid back sales people won't close much on cold calls like these, but this is far beyond acceptable. To come to your house, be difficult to get out, and then becoming insulting, no way. All while on the way out so you couldn't get the police over in time for trespassing. File a complaint with your local BBB and maybe even see if a local news agency has an interest. Local tradesmen rely on credibility, and this place needs to get exposed a bit.
Anonymous on 01/21/2010:
Assuming that the OP is a female because a real man would have thrown this jerk out on his ear the moment that he got testy.
Years ago I had a guy over trying to dump some overpriced burglar alarm system on me. To this day I wish I had decked him! (VH)
Rick Milton on 12/16/2013:
I am reading some of these complaints, and I have to add mine. I wish I researched this company before I allowed a very disturbed young men into my home. I am very concerned that this company knows where I live now. I needed to get a simple estimate on some damage occurring on my roof. I spoke with what I thought was a very nice women from Erie Construction. She said she would have represrntative from Erie Construction come out to my house next day. I explained that the damage has been there for some time and there was no need to rush. She insisted that he come at 5:00pm next day. He would just be by quick to take a look. 5:50pm next day, this very raggy looking two men approach my house. Tim and I forget the other mans name. They came right into my open door and were telling me where I needed to sit in my own home?? I quickly took control, asked "why are the two of you in my house?" The damage is on my roof, it is not leaking, I just do not want the shingles to coming loose." They both went out, looked at the roof, no where even close to where it was damaged and stated "you need you new roof asap" I said I don't want a new roof. This one needs to last a few more years until I retire, sell the property and move south. I asked them if they could get their ladder and really examine what I called them out here to do. They replied, we don't have a ladder we are salesguys. WHAT???? How the hell can you stand there with a straight face and tell me I need a roof, without getting up and examining to old one. That would be like putting a cast on your leg without an x-ray. I knew right then I had to get these two away from home immediately. They had no badges or identification stating they were from Erie, or any company at all. All I know is they were in my house and now know where I live. What kind of roofing company would send two men to your house with ladders, no identification to give you an esitmate on repairs. I took down there lincense plate and have since notified my friend in the sheriffs department. Sorry I went on for so long. I just wanted to explain the damgers surrounding this company. Erie Construction is not a construction company. There motives are still unclear to me. I am in fear I have not seen the last of this. I am forgoing my x-mas holiday trip south to keep watchon my property.
Concerned neighbor on 12/28/2013:
Suspicious group of people from this company were in our neighborhood at night traveling on foot without vehicles. When confronted by concerned neighborhood residents they became rude, aggressive and refused to show permits or identification...8 people piled into an old beat up minivan without of state plates. Police were called and they handled the situation immediately.
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StarStarStarStarStar
Metal Roof
Posted by on
Rating: 5/51
ROCHESTER, PENNSYLVANIA -- My name is Greg Matti and I h ave been shopping for a new roof. A friend of mine told me about Erie Construction and gave me the phone number. I called number they set up a appointment for me the next day at 1 pm. They told me I would get a call to be sure I was home, I missed the call so I called back was told salesman went to another appointment and was told that he could be there around 3pm. He showed up right around 3 pm.salesman name is Rich, came in a modest car was very neat and polite. He measured the house, 14 square feet and showed me my options and discussed prices. The price was around 13k. I signed contract thought the price was high but this is a metal roof.

That made me wonder. I called Rich next day and cancelled my contract. The reason why was because of installation problems I told Rich I didn't want a roof that leaked because of bad installation from sub contractors who didn't know what they were doing. Rich assured me he would give me names of contractors so I could check them out. Rich realized he wasn't going to talk me out of cancelling he was not pushy at all, very professional and cancelled contract. I told him I was still thinking about using Erie he said give me a call when I make my mind up.from local contractors I have estimants in the 6500 range to do my house. So all I have to say is if you are looking for a Porsche don't expect to pay for a Kia price. I have no pictures but if I did I am sure they would look great.the price is double for a metal roof but the material is twice as good haven't made my mind up but I'll let you know if I get a metal roof it will be from Erie.
     
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Expensive, but professional. I enjoyed my service.
Posted by on
TOLEDO, OHIO -- We paid a little much for our metal roof. I'm not sure we got all of our money's worth (my husband insists we did), but it really does look exceptional, and with the warranty, I can't complain.

They were came out in a timely manner, and had the entire roof done before the week was out.

It's been two weeks, and we haven't had any problems. My husband has been up in the attic and on the roof a few times to check everything out, but we're as happy as can be.

It successfully survived the rain we've had this week, and we expect it to survive for 50 more years.

Fair warning, the new roof takes some getting used to. It doesn't look like any roof I've ever seen. It's definitely unique in our neighborhood, and it 's weirdly shiny and perfectly aligned. It makes the dirt and wear on the rest of our house show. That said, it looks great, Erie did a fantastic job, and they cleaned up well.
     
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Alain on 08/25/2011:
This is more positive than the other reviews for this company. Maybe they're improving. Nice review.
disgruntled worker on 06/29/2012:
This review was more positive because they pay people to sit around and post good things about them. If you think being a customer is awful trying being an employee in an economy that doesn't give you much option of where to work. The employees are abused by the customers then abused even worse by Rick Mosbey the sales manager for the Grand Rapids location. and ps. they offer the employees commission and don't pay them a dime except for there minimum wage.They also work a minimum of 46 hours a week but because there is no time clock just the manager filling it out at the end of the week NOBODY gets paid over time except for the management. Most of the sales reps are good and polite however be wearing of Steve Vanvuren. you will know him as the 50 year old man with a blue tooth in his ear.
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Over priced predatory sales
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TOLEDO, OHIO -- My 80 year old parents recently responded to an ad from Erie Construction to get a quote on a new roof. They were quoted $56,000 with a $4,000 discount to be a "show home for their product". My main complaint is is the high pressure tactics that the salesman used to attempt to rush them into signing papers for a grossly overpriced roof. They refused to sign until I reviewed it which really annoyed the salesman.

Their quote was to go over the existing roofing. This would have yielded a very substandard job as there are some problems with the sub roofing.

A local contractor quoted $12K total for the 36 square roof including tear off, sub roof repairs, drip edge, ice shield, felt, installation, ridge vent, disposal, and cleanup. I've done a lot of roofing in the past and feel that this is a reasonable. This price was for 50 year dimensional shingles. The stone coated steel that Erie quoted would add about $3600 to the quote. Erie also quoted them $26000 for 30 year dimensional shingles over the existing roof.

I feel that this company preys on elderly clients with high pressure sales tactics that people should be made aware of.

Thanks, Dave...
     
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Venice09 on 10/08/2010:
Even the elderly would know that $56,000 for a roof is way out of line. We had our roof replaced with 50-year dimensional shingles, including removal of the old roof, vent, gutters/leaders and cleanup and it was only $8,000. I don't think there was much repair needed to the sub roof, and I'm not sure about drip edge, ice shield or felt, but we got a great roof, excellent professional service and haven't had a day's trouble with it so far.

They might have used high pressured sales tactics, but I think your parents should have known immediately that $56,000 was ridiculous. I wonder what kind of estimates this company gives to younger people. Perhaps they prey on anyone who seems likely to fall for it.
bp7 on 01/21/2012:
They are equally pushy for younger people
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Awful Company!!!!!!!
Posted by on
I will try and make this short...made an appt. from a door to door person for the next evening when my hubby was home. NO Show!! Called the company and couldn't get a hold of anyone. They came to the door about a year later, told the new person what happened. (Melissa) She told me she would make sure that someone would show and that she was the area manager. again NO Show, no response when we tried to call. A year after that Mike calls (whom I talked to before and said we weren't interested, and reminded him he had hung up on me once already)during the holidays and I kind of did a recap of the poor customer service and the no shows (twice). He proceeded to tell me basically I was a mean person to treat somebody this way during the holidays and why shouldn't everyone get a second chance. And then hung up on me for a third time. Well...about two years later they got a hold of my husband. They sucked him in. He made an appointment and they actually showed. 4hrs ...we told them from the get go that we weren't buying or signing anything tonight. We only wanted the information on the product they wanted to supply us with. They kept pushing and pushing. The price started @ 27,000 for finishing 600 sqft basement. by the end they came down to 17,000. They finally left after about 4 hours and stressing us out (even though we told them we weren't going to sign anything that night). A couple of months later, they called my husband and dropped the price down to $8000. I couldn't believe any of this. How can an honest company, that I assume wants to make money start at $27K and come down to $8K. The only thing I can say good about this company is for their basement systems I think they have a really good product. But despite that I will NEVER do business with them. They have a rating of B- with the BBB and they are accredited. Please don't pay any attention to that....I have never had this much trouble with a company in my life. NEVER NEVER use them.
     
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madconsumer on 01/08/2010:
bbb ratings are nothing at all. they no longer hold status as they ince did.

sounds like they were casing your house. gladly things turned out well for you.
Anonymous on 01/08/2010:
MadC is spot on as always. You can buy your way into a good BBB rating now. They were calling and telling biz's that there was a complaint and if you joined you could clear it up. Total scam, there was never a complaint. They took it in the rear hard on that scam.
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Terrible, Unprofessional, Rude
Posted by on
Rating: 1/51
KENTWOOD, MICHIGAN -- The sale's pitch was great, very personable salesman. Scheduling issues as soon as we started doing business. Wrong color tub brought when they finally did show up. Had to reschedule again. Then once install was done there were seals missing so our tub leaked. They didn't clean up after themselves. When I called to get it fixed they came and said it the water from leak would evaporate under the tub. Nope still leaked and sat between the new and old tub. Glue on my walls. Financing issues. Product is hard to clean. Way too expensive, poor customer service. I just want to take it out!
     
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Scammed
Posted by on
Rating: 1/51
TOLEDO, MICHIGAN -- After having our home sided by Erie construction, one of the air vent cover on the side of our home feel off, it's on the second story of our home. After several calls to Erie construction to fix it, I came home from work to find a replacement vent sitting on our deck with a handwritten note stating "I don't know how to fix this, here is a replacement vent" and signed by one of the employees. I have made several phone calls with no response! not to mention that our $197.00 monthly payment is actually 364.00!!! beware of this company!
     
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Pushy, Liars, Dishonest, but Good Windows
Posted by on
Rating: 2/51
VAN WERT, OHIO -- I have no complaints about the triple-paned windows that Erie Construction installed. However, their door-to-door sales tactics are pushy and dishonest. When first presented with the offer of installing 10 windows for $12,000, we said no. Then they came down to $10k. We still said no, so they offered to do seven windows for $7k, which we agreed to.

The main selling point that the salesman used was that they would keep minimum payments at $80 a month. He stressed this point and we signed the contract and gave them a deposit.

Unfortunately, you can't cancel their contract without paying a huge fee after the first three days (it's in the fine print). This wouldn't have been such a big deal, but when the bank sent us the information well after three days, the monthly payment was $102 with a 17% interest rate to boot.

The salesman said it was all the bank's determination after looking at our credit. So my question was, "Why did you stress the $80 monthly payment if you can't guarantee this?"

Now $22 more a month isn't a huge deal. But it's just how pushy and dishonest he was about the financial details. It's basically like he told me whatever I needed to hear just so I would sign on the dotted line. And once you do this, they merely have to wait three days before they've locked you into a binding agreement.

Do yourself a favor...contact local contractors and get estimates. Don't fall for Erie's spiel and empty financial promises!
     
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Pushy,Insulting,Lying Scammers !!
Posted by on
Rating: 1/51
MICHIGAN -- I had Erie Construction come to my home and give me an estimate on a new Tub/shower. They said that I had a "standard" size tub/shower. They gave me a Quote for (1) tub (3) sides for shower (2) double corner shelf (1) grab bar and new faucets. $8,633.00 !!! I showed the salesman the brochure his company gave me which had a 50% discount on installation and a Corporate Promo. The salesman seemed upset that he had to refigure his Quote. After scribbling on a piece of paper he gave me a new "Quote" for $7,744.00. I asked him to show me where the 50% off was and he refused. I asked him about the Corporate Promo and he said that he gave that to me as well. He said that he needed $1,445.00 Down right then. I said that I wanted to wait a week because I had other companies coming in to give me a Quote as well. He said that if I did Not go with him and give him a check right then he would not honor any discounts the company offered me and my price would go back up to $8,633.00 !!! Erie Construction are SCAMMERS. Do NOT trust them or call them. Go to the BBB and see all of the complaints against them. They pray on the old and scam them out of good money for a product you can get somewhere else for 1/2 the price.
     
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Shirley Stevens on 08/09/2013:
I feel your frustration with Erie Construction. I am glad you did not give the man the check. They tried the same tactics on me. I have done some research on this company, and found that this type of bullying is routine for this place. Erie Construction does not have a good reputation. It is always best to get as many estimates as you can. If you only rely on what a salesman is telling you... your in trouble. They are there to make $$$. You are the target. If a company really has an interest in doing the work, they will give you a no gimmick, exact price for the work you want done. That price will be good for some time. Depending on the quality of materials you choose, price should either increase or decrease. Saying they are going to reduce labor costs is silly. Who ever they choose to put in the work is going to want to get paid. I wouldn't want anyone working on my home for half the price they usually get. I would expect only half the effort. Just keep looking, you will find a legit company to do the bathroom for a price your comfortable with. Shirley
Neighbor on 12/28/2013:
Suspicious group of people from this company were in our neighborhood at night traveling on foot without vehicles. When confronted by concerned neighborhood residents they became rude, aggressive and refused to show permits or identification...8 people piled into an old beat up minivan without of state plates. Police were called and they handled the situation immediately.
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No Way to Run a Business
Posted by on
Rating: 1/51
GODFREY, ILLINOIS -- The guy came around with a deal for new windows. said they will even buy or old windows. I thought it strange the he never even got my phone number. but just figured he would get information the next day, since we had an appointment for o'clock. but I sat here all day waiting for him to show up. A phone call would have been nice, but that wasn't possible since he hadn't bothered to get a number. I would have called the company, but there wasn't any number on the paper he left either. I was hoping to get a price on gutters &a new entry door also. I just think it's not a good way to do business. but after reading some of the comments I should count myself lucky no one showed up!!!!!!!!!!!!!!!!!
     
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