No service, hours of wasted time
SAN FRANCISCO, CALIFORNIA -- Well,
I have been a customer of Esurance for almost 9 years without a single accident, moving violation, or anything. This last time my insurance was up for payment I forgot to switch my auto billing ... read full review
I got an email alert that my account will be charged around $100 because of change in credit score. My credit score was around 680 last year and went UP to 700 this year in all three. No response from them. And it cant be changed! They are nice when buy. And afterwards, You are always in the receiving end. Unreasonable changes. 1 Replies - Latest reply on 11/29/2007Add reply
Once you give them your card number, there's a good change their system will take out more money than you were quoted. Or they'll re-rate you for a higher amount. In any event, many people learn the hard way. Go with the another company. Add reply
SIOUX FALLS, SOUTH DAKOTA -- Senior Esurance employees scan the internet for negative comments about "their" company. These as usually full-blown zealots that will tell the public anything to protect Esurance. I know this because ... read full review4 Replies - Latest reply on 02/12/2007
DALLAS, TEXAS -- An esurance customer collided into my vehicle about a month ago. I was very disappointed in Esurance’s lack of quality in regards to car rental processes. Although I didn't expect to get a vehicle ... read full review2 Replies - Latest reply on 07/22/2006
I received a nice low quote, purchased a 6 month policy (paid in full). and in 10 days received an email of a $239.00 increase in which was told It will be auto deducted from the card on file.
2 Replies - Latest reply on 07/16/2006Add reply
They said some info on the application was a little different then my prior insurance???? I asked to explain, and was told they were not sure? huh ???
They play dirty pool (so to speak).