CALIFORNIA -- The last thing I need is my financial services company treating me like a phone and cable company. I don't want to be redirected to Manila and around the world giving out my sensitive information (hello, identity theft anyone?) only to be on the phone for a good part of an hour until I finally get an American who actually knows about IRAs and American tax laws! I was with two other brokerage companies who were acquired by E*Trade. I know good service. This is not.
1 Replies - Latest reply on 10/24/2008Add reply
It's completely unacceptable! This is one financial services company that I will celebrate if it goes down in history with Lehman.
Opening a new account...
ATLANTA, GEORGIA -- I applied for a new account by mail on December 16th 2007 and after not receiving any response I called in to check the status in the first week of January.
The customer service rep was cooperative ... read full review1 Replies - Latest reply on 01/15/2008
Opening a CD Account with eTrade was my biggest mistake. It has been impossible to recover my money from them. Nobody from customer service is available even within two hours of holding.
3 Replies - Latest reply on 04/26/2006Add reply
NEVER DEAL WITH THIS COMPANY.
IF YOU CAN, SUE THEM FOR MALPRACTICE AND CLOSE DOWN THEIR BUSINESS.