FORT WORTH, TEXAS -- Order a complete bedroom set (07/2007). Spent about $3K all the boxes/parts were damaged. Unable to salvage anything. Called customer service several times spoke to some SO CALLED MANAGER (VERY Unprofessional) and nothing but broken promises. Given every excuse in the book: from we are working on this get get it resolved to you will get a refund in in five days. I have a garage full of damaged furniture that they have yet to retrieve! All lies!!!
1 Replies - Latest reply on 11/01/2007Add reply
I filed a complaint with BBB. PLEASE DO NOT BUY ANYTHING FROM THIS WEBSITE!!!
I ordered furniture on 4/5/2007 and was promised delivery within 8 weeks. After that 8 weeks, I called on a weekly basis and they told me it was shipping out of the warehouse in a couple days. Finally after 14 weeks of lies I cancelled my order. I was told a full refund would be in my account in 2 to 3 days. I call every 3 days and get the same story/lie. It has now been 21 days since I requested a refund and I haven't seen a dime. DO NOT DO BUSINESS WITH THIS COMPANY!!!1 Replies - Latest reply on 07/20/2007Add reply