Express Store Coupons
TROY, MICHIGAN -- I made a purchase in the Troy, Michigan Express store. I added several items to the pile to qualify for the coupon. At checkout I was informed that the coupon was not valid until tomorrow. No exceptions! Customer Service said my only option was to return the items tomorrow. I was told that I could not just bring the receipt back to the store. I have to physically take the merchandise back for a refund and repurchase. Seriously, if I need a magnifying glass and an attorney to use these coupons, what good are they? This has not created customer good will. The marketing department should be award of this.