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Do Not Buy From Express Credit Rip Off
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

OKLAHOMA CITY, OKLAHOMA -- I made a payment on my truck for three years. I changed my insurance company and believe my old insurance notified Express Credit. When I went in to make my payment, the cashier told me I owe an additional $47.00 because my insurance lapsed.

I told her my insurance has not lapsed and I have insurance. She gave me a card and told me to have my insurance fax my insurance declaration to the information on the card. I did that and my insurance company faxed them the information. I was told if I had insurance coverage from the date in question, I will not have to pay the additional $47.00. So, why was my truck turned off by these mobsters after I provided proof? Why did I have to pay the $47.00?

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Worst Experience Ever
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

SW OKC, OKLAHOMA -- First of all I have decent credit I just figured id check it out after seeing the commercial on TV. I got approved for 13999. I picked out a 2010 Pontiac g6. It had 124, 000 miles on it and they wanted 14000 for the piece. Then they tried to humiliate me behind my back saying I don't have any money and I'm just trying to basically rent the car from them. So I whipped out $2000 cash and told them I make more money than they do and never assume someone has no money because the way they dress and their age.

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Mislead by Sales
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

OKC, OKLAHOMA -- When going through purchase process I was told it was a certain price per month and later it turnout it was actually more because it was bi-weekly payments. I was also told if I had issues paying payments they would work with me.. They do not. They are rude. When I knew I could not afford to keep the car.. I was only 4 days behind on payments, I told them to come get it because my health was bad I was missing work. They told me that a voluntary repo would result in a 1099 being filed against my taxes. Nowhere in the contract it says this. Never buy a car from them. They mislead you totally.

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Think Before You Leap
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

TULSA, OKLAHOMA -- I had a bank restriction on the 13th of March, which was 5 days before my payment was due with Express Credit Auto. On the 13th of March I called Express Credit Auto looking to speak with DJ the Financial Account Manager, looking to get a full deferment on payment. I was told he is not available and he will get back me at his earliest convenience.

That week I called 3 times looking to speak with DJ, I received the same response and never got the call from DJ. Since my payment for March was due on the 18th which lands on a Sunday, I called express credit auto a day after my payment was due and from there I was told, DJ will not be taking my calls and I will not receive a deferment. I filed a complaint with their customer care department, I was told by email that I can contact them the next day.

The next day I called the number that I was provided, hoping to get a resolution and that was not the case. The lady was rude on the phone, and tried to send me back to account management, I said to her I was told to call this number and you are sending back to account management I don't understand what is going on, her response was “You do not need to know what is going on.” The next morning my car was gone.

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Bent Frame
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

OKLAHOMA CITY -- Me and my wife bought a Chrysler 300 back in February of 2017 and my wife was driving it home. While in the interstate she hit a very small bump in the road and it literally threw her into the next lane. She was telling me when you're driving the car it sways back and forth on the rear end and is also wearing tires out on the rear end. I've put 3 sets of tire on the rear of this car. Brand new tires at that and it wears them down to the wire.

So I took it to Hibdon tires and they called me back to the machine they had it hooked up to and he said this car had been totaled out before. The left front wheel, the whole wheel assembly on the left front sets back farther than the right side and that the alignment is all the way out so you can't adjust it anymore this.

It is a death trap. Uce let some people drive it just to see if they get the same result as we do and they all say this car is very scary to drive especially in the highway cause it will literally throw you into the next lane when you hit the smallest bump in the road. While driving this car you better have both hands on the steering wheel cause this car is a death trap and the car lot won't make good on it.

So I'm in the process of getting a lawyer and gonna take them to court. I'm so tired of car lots like this taking advantage of people that dont have much money and are desperate for a car so we will let the court handle this from this point on.

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Rip Off
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

MIDWEST CITY, OKLAHOMA -- We bought a car from them. We had it 4 years. We were 4 months short of pay off. They repossessed it saying we were 3 payments behind. It was caught up in late May, they repossessed in June. We figured out how much we paid for a 10k car was almost 20k. We tried several times to trade it in to make our payments lower. Every time we were told we couldn't trade in for a year. A year later we were told the same thing.

My husband went to get the stuff out of the car and one of the guys walked up like he was going to hit my husband until my husband suggested not to do it since he was prior special forces. They had no grounds to repo, and knew the car had been paid for. They just wanted to resell it again. The resale was more than we owed. Which was 3k. And we had been paying on it 4 1/2 years. Our original purchase price was 10k.

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Car Dealership
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

OKLAHOMA CITY, OKLAHOMA -- These people will screw you. I got a car here and literally a month later they towed my car. I had just got it so my paper tag was on and I had not got it renewed yet. They decided to tow it from a neighborhood and sell it. They are awful. We had money to get it back and they wouldn't call us back because of course they wanna sell this car and screw us. They even hid the car completely and wouldn't give us our stuff from inside. They are a bunch of crooks. They will take your money and then take your car and sell it so they make more money. They still won't call me back or tell me where it is to get my stuff. Awful people.

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Insanely Overpriced
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

OKC, OKLAHOMA -- Book value 3,600. "Sale" price 11,000. Enough said!!! Will not return!!! Please do your homework before going here!!!

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Horrible
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

OKC, OKLAHOMA -- If anyone got a 1099-c for taxes that counts as extra income they also include the interest on that, ask for a copy of the bill of sale. I think this company are rip offs. Tell me about it please. I believe enough people has this problem. We all can go to a lawyer and get a class action lawsuit against them.

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My Experience With The Warranty Shop
StarStarStarStarStarBy -
Rating: 5/51

OKC, OKLAHOMA -- I have had my vehicle for a year and a half and something broke in my gear shifter assembly. Jeremy was the guy who worked on my vehicle. He was very prompt in responding to my messages and with any information about my vehicle. I was very impressed with how fast my vehicle was done. I took it in at 5 on Tuesday and my vehicle was done by 12:30 on Thursday and this includes ordering and waiting for the delivery of the parts. I feel very satisfied with the service I received from Express Credit Auto's Warranty Shop.

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Express Credit Auto Rating:
Star Half star Empty star Empty star Empty star
1.6 out of 5, based on 22 ratings and
25 reviews & complaints.
Contact Information:
Express Credit Auto
9014 S.E. 29th
Midwest City, OK 73150
855-339-3350 (ph)
www.expresscreditauto.com
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