MELBOURNE, FLORIDA -- We got a car on Family Auto Mart, March 17 and 2 weeks after we had to run to a mechanic and the car is wrecked and cannot be fixed.
1 Replies - Latest reply on 04/08/2013Add reply
I paid $1000 down payment and making payments for $80 per week and also payments were one week ahead.
Had to took the car to the dealer, now I have no car, lost my money and they didn't do anything. How the law can protect from those dealer that play and used people in need?
MELBOURNE, FLORIDA -- I purchased a Honda Accord from Family Auto Mart Feb. 2014. A week after purchasing the vehicle I experienced problems. The door was getting caught into the fender. I reported the problem to the company and they tried to deny responsibilities for the damage. They wanted me to do an insurance claim which I refused. They stated the car wasn't like that when I purchased it. It was clear that previously the car was involved in a accident. Which I didn't complain because there weren't any noticeable damages.
2 Replies - Latest reply on 03/11/2014Add reply
I had to drive the vehicle back to Melbourne to allow their mechanic to inspect the car. The following day they verbally refused to fix the vehicle. After disputing with the company they finally agreed to fix the vehicle. My payments are still rolling and they've had car for a week. They're a total rip off and I wish that I didn't have any involvement with the company! You view their website and those vehicles aren't on their car lot. They company isn't honest at all! If you're from another city I wouldn't recommend anyone to drive there.
1900 AURORA ROAD, FLORIDA -- Family Auto Mart pick up my SUV to go to the repair shop and I told them when they call me what there shop was charging was to much tried to get it towed back to me home they gave it to the gold Card Finance Company because I was two weeks behind in my payment no we are in court. To everyone Family Auto Mart is not a good company to mess with also I made a payment arrangements and they still took the vehicle.Add reply
I had a great experience and didn't have any problems. Everyone was great. I got the car I wanted, the price I can pay, and an easy financing. What else you can ask for??????
Thank you very much
The services that I received from Family Auto Mart were excellent. All my accommodations were met and Rockin Reggie made sure I found the right vehicle that suited me. I would gladly recommend more people to them. Add reply
Edwin is the best ever. Highly recommend family auto and if you are here please ask for Edwin!
My first car was 2008 in from Wolf-Man Dave. My second and my third car from Happy-Manny. He has a nice easy going style and makes you feel like family at home. I recommend this place to all my friends and family. I still love the family Man YouTube commercials. I will be back for another car in the near future. Thank you Manny and Wolf man Dave. Add reply
Bought a car at Family Auto Mart few weeks ago. A/C went out and even though I bought the car as is they helped me get the car fixed at their cost. Cheap fix and works great now. Thank you Family Auto Mart. They are very nice people and good place to buy a car. Add reply
I am very happy with my car, I got what I was looking for. I don't know why people complaint about this dealership. they are willing to work with you always, and they tried you with respect.
i was help and I am very happy with my car. I will tell all my friend and family to buy a car from there.
don't listen to all those negative reviews, so go and see for your self, I know I did.