CHICAGO, ILLINOIS -- I purchased a two can air freshener linen scent. And to my amazement I sprayed it and it smelled like roach spray. I complained to one of the cashiers at the location at. 3401 w. Chicago ave. In Chicago. Store location, #07511. 9:34 a. m. 11-1-3013. I complained that the product that I purchased smelled like roach spray, she told me that I couldn't return the product to just use it. Had a very bad attitude. The store phone number is 1-773-638-2296. Didn't get her name she had no name tag to identify herself. She needs to have someone talk to her about her peoples skills. My name is Mr. payton, I would like it if I can get the results of this matter. I live four homes south of the store. Its convince for me, hate to have to go elsewhere to get the items that I have right at home. Thank you, sincerelyAdd reply
CLAYTON, NEW MEXICO -- I'm complaining about the manager at Family Dollar. She is very rude to her employees and she treats them like they were dumb, especially to the young ones. She also doesn't say anything to the customers as they walk in.
1 Replies - Latest reply on 10/17/2013Add reply
I do know that she needs to keep her appearance nice but she doesn't. I know there are a few more customers that feels the same way I do. She acts like she got out on the wrong side of the bed. You need to be nicer to customers, people in town are talking about her bottom teeth, she has none that is the first thing people look at. But, anyway if I don't see a change in that store, I will write another one until she is gone and replaced.
LOUISVILLE, KENTUCKY -- In April or May of 2013, the Family Dollar in Louisville, KY on Poplar Level Road near Indian Trail, refused to wait on someone because he was white. The white customer objected to their favoring black ... read full review2 Replies - Latest reply on 07/25/2013
I went in the store to pick up a few things and there were 5 of us waiting in the line to be served and there wasn't a cash register attendant present. When I did find someone I said excuse me and she didn't even look at me she just said what. I think this is the worst customer service I have ever had. 1 Replies - Latest reply on 07/18/2013Add reply
Family Dollar @ 6190 Airline Hwy this morning it was horrible service the cashier pants was below is butt the store wasn't clean at all. Mr. charlie the store manager was trying to get it together but the cashier had such a bad attitude until he was cursing it was just an unpleasant experience... Add reply
The employees that close the store is always closing earlier than the store hours every night. And then lies and say they got robbed. Add reply
OLATHE, COLORADO -- As soon as you walk into the store the temp inside is very uncomfortable warm, actually hot! Then the one checker with one or two other employees bsing with each other. The 7 customers in line are hating life like me. The employees have all told me that the temp is controlled back at the main office. Which I'm sure is more desirable. I really can't stand this store. So I'm done with this so called store.1 Replies - Latest reply on 09/16/2012Add reply
Clerk Heather worked on 8/12/2012 and was the rudest person I have ever come accross. I will never visit another Family Dollar. No customer service professionalism. Treated me with attitude though my whole transaction. 1 Replies - Latest reply on 09/03/2012Add reply
I was shopping in your store and found it to be a very pleasant experience. The assistant manager was very helpful to me and all around pleasant, very cheery attitude. The clerk was polite and courteous. I plan on shopping here again. 2 Replies - Latest reply on 08/30/2012Add reply
The store supposedly opened at 9:00 am.. its 9:20 am they are inside and I still have to wait for 5 min.. that turned to 10 min
3 Replies - Latest reply on 06/01/2012Add reply
that is a big problem they just lost 5 customers that came by.
they are not responsible enough.
I come into a store and hear good afternoon. I turn towards the employee only to find them now speaking to some other person. So I hear a greeting and then see the back of their head! 3 Replies - Latest reply on 05/17/2012Add reply
I go to Family Dollar on pearl and state almost every day. I spend at least a hundred dollars a week there. The manager Dominic is rude and could care less if there are 10 people in line with 1 cashier. I won't be going there again. 1 Replies - Latest reply on 04/24/2012Add reply
PORTSMOUTH, VIRGINIA -- I went to the one on greenwood drive. I was going to purchase a women's cosmetic bag. The sign had 40 percent off. When I got to the register it rung up full price, I told the cashier about the price so she got her manager and said it was regular price. When I told him they had several more on the shelf he told his cashier he moved the other products. Never did he address me, he just rolled his eyes and refused to sell it to me for that price. I started to fuss but I just walked out. I was devasted at his reaction and hope no one else have to deal with this. It was very bad customer service especially for me who goes there almost every day. I think I need an a apology from him and still my discount. 2 Replies - Latest reply on 01/08/2012Add reply
KANSAS CITY, MISSOURI -- I recently went to a Family Dollar in Kansas City, MO. I can recall that the day was on a Monday or Tuesday, Oct the 31st or Nov. the 1st. This particular store is located at Troost and Linwood. I remember ... read full review11 Replies - Latest reply on 11/08/2011
Don't know where the previous reviewer is coming from, (maybe Egypt), but these bandages are the best on the market. And they are made so you can actually open the bandage with out chewing the paper off as with other manufactuers. I'll buy nothing else! 4 Replies - Latest reply on 10/12/2011Add reply
FAYETTEVILLE, TENNESSEE -- Several weeks ago, while I was shopping in Family Dollar in Fayetteville, tn., One of the patrons had a seizure and fell to the floor. The only person with her was a toddler. The employee on duty took charge and handled the situation with extreme competence. She had another employee take the toddler away from the area and then called an ambulance for the patron.
2 Replies - Latest reply on 06/15/2011Add reply
While awaiting the ambulance she made the lady safe and comfortable. She made quick, effecient decisions and handled the emergency with good leadership skills. I was very much impressed by this employee's performance during an emergent situation.
A 'Wee-Wee' little Problem
CHICAGO, ILLINOIS -- I had been avoiding Family Dollar stores due to the fact that the stores always seemed to have boxes everywhere...At times, I would just leave...
Well, I needed some tissue paper; and there was the ... read full review13 Replies - Latest reply on 06/16/2009