Fashion Bug

3 reviews & complaints.

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Fantastic Customer Service!
Posted by on
CHEHALIS, WASHINGTON -- I went into the Fashion Bug on NW Louisiana Ave. in Chehalis, WA and bought 3 pair of pants and two blouses, but was in a hurry and didn't try them on.

Got home and got a few minutes to try them and the one blouse fit perfect, the turtleneck sweater was a bit large and the sleeves too long but I can fix the sleeves, a little loose otherwise is how I like my sweaters.

Bear in mind, we have a wedding tomorrow and I needed something for that, the bride requested NO DENIM and the only dress I have....is denim!! I found a beautiful blouse that can be worn with a variety of pants, skirts, shorts, whatever, and it will go with all three of the pants purchased.

I tried the pants on and they all but fell down to my ankles, I've worn the same size for about 15 years so that is the size I bought....LOL....
wrong answer!! I called the store and explained my dilemma and even though they are going out of business (lost their lease) they said normally they would say no, but as long as I got the same style and color, to come on in and see if they had my size. Needless to say, I was out of here and took care to try the pants on this time....YAY!! All three pair fit beautifully and I'll have a nice outfit for an outdoor wedding!

Kudos to the girls at Fashion Bug for caring and I do hope they find another location to re-open the store. BTW....3 pair of pants and 2 blouses were $9.72 and would have retailed for $99.21 with tax.......OMG!!!! Am I happy? You betcha!!!!
     
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Credit Rating hurt by Online Payment with Fashion Bug
Posted by on

Fashion Bug does not have a confirmation number when a customer pays online. The customer is left to wait for the money to be taken out of their account. Only to find out that the payment didn't go through when you get your next statement. And when I got my next statement I paid my account off. Fashion Bug hurt my credit rating by saying they didn't receive my payment. And I didn't find this out until I requested a copy of my credit report. They said they couldn't do anything because it was past 60 days. Well you can only get 1 free credit report a year! I would seriously NOT destroy my good paying credit record over 21 dollars. So, be warned, and be VERY careful with them if you pay online, because they will screw you over if you don't watch them!!!

     
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No Skirts
Posted by on
ROCKFORD, ILLINOIS -- I used to be able to find just about anything I wanted by shopping at Fashion Bug. But, I went to buy a plain black skirt and could not believe that they didn't have ANY skirts. Since when does a woman's store not carry skirts?

Needless to say, I was very disappointed. I have no plans of going to Fashion Bug again.
     
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