Fast Car Hire

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Car rental Scam
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I recently made a booking for car hire through FAST CAR HIRE, the car was to be picked up at Chicago airport from Alamo.

On arriving at the Alamo office I was told that the pre-paid voucher sent to me by Fast Car Hire was not valid, no booking had been made with Alamo, and no money paid to them. I have tried to contact Fast Car Hire, they do not reply to phone calls or e-mails.

I was told by Alamo that they have had a number of similar incidents concerning Fast Car Hire. Also, on this web-site there is a complaint of Fast Car Hire pulling the same scam of a non-existent booking with Budget Car Rental.

Has anybody fallen foul of Fast Car Hire and received their money back?
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User Replies:
trmn8r on 08/28/2011:
If you used a credit card, dispute the charge immediately.
kez on 01/25/2012:
I am currently having trouble getting a response from this dreadful company. I have tried to cancel a booking and secure a refund of nearly £600 since November and I am still waiting and failing to get any replies to my emails. I have now contacted my credit card company for assistance and would advise anyone thinking of using them to avoid at all costs...
steve Pearce on 04/23/2013:
-we booked a car from them and paid in full £400, they emailed the day we were leaving to say they are sorry
but they cannot now supply the car and we would get a refund in 5 to10 days never received it
checked with companies house and found out the company with dissolved last year but still taking bookings (B****s) I have contacted the fraud department
who are trying to track them down
F. t on 05/15/2013:
We booked full prepaid and paid 6 months in advanced for our car, finally the Budget Car Bangkok tell me the order was pay on arrival, absolutely awful, and we try to contact Fastcarhire by more Fax and more Email request for a refund, because we pay for Fastcarhire and Budget Car Thailand, 2 Payment for a rental, they did not reply by Fax or Email, I don't received my money back from Fastcarhire, For Car rent not by Fastcarhire, , is a very bad company, no trust! Inadvisable!
Nick on 07/19/2013:
sue them for fraud with uk police online
Gerry on 07/21/2013:
Similar account , booked a car with fastcarhire to collect in USA but on arrival no car. Fastcarhire had sent an email saying problems with booking car and to book one myself, they will then refund my money. I've been waiting three months and no contact. The matter is now in the hands of trading standards. My advice is do not book with brokers, book only with the car hire firm themselves ie Alamo.
Paddy Andrews on 07/23/2013:
Same experience, advised three days before travel that Alamo had "fleet difficulties". Booked direct with Alamo (very good company) who had no fleet difficulties. Told would get refund within 5-10 days but nothing...Avoid at all costs
Tomoski on 08/10/2013:
Used FASTCARHIRE back in April 2013 and they did the same to me. Arrived in Dallas to find car had been cancelled by fastcarhire. No contact then or since. No monies refunded - Yep B@st>~#S !!
Katie on 08/15/2013:
We made a booking in May. 3 days before our holiday in July they told us they had cancelled the booking. Over £1000 down and no refund yet!
Gerry on 09/10/2013:
Following on from my previous comment. I have now received a full refund from Fastcarhire but only with the assistance of Bracknell Trading Standards. I have used Fastcarhire for many years but no more, I'll only book with Alamo or similar.
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