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FastCarHire.co.uk


1 Reviews & Complaints

FastCarHire - took our money and didn't pay Budget
Posted by Shaunaustralia on 04/04/2010
UK -- I am wondering if anyone has experienced or heard of issues with affiliate booking for budget car rentals?
We recently hired a car via paying and booking through Fast Car Hire UK to rent for a trip in L. A.
They accepted our money and made the booking supposedly however Budget claim never received the money... so two months after renting the car my account was direct debited for the full amount of the car hire ... again.

fastcarhire. co. uk do not respond to support requests via email or direct phone. their phone line will only provide you a recorded message saying someone will get back to you... this doesn't happen! I have only taken to writing reviews of which I have never done before as we have been able to get zero in term of a response from them through standard communication support lines provided on their site.

After speaking with budget they said my issue needed to be taken up with Fast Car Hire however my question is why does Budget allow companies such as this to carry on taking bookings for them when they clearly are ripping off Budgets customers and damaging the Budget brand.

Look forward to hearing anyones comments or past experiences around this.
In particular if someone reads from Fast Car Hire and/or Budget feel free to put your hand up and respond here!!

Thanks
Shaun

     
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Posted by Alain on 2010-04-04:
Fastcarhire has a message on their website saying they've had problems answering e-mail due to server difficulties. They're saying that a new server has been added to address the problem.
Posted by Michiel on 2013-05-15:
Had sam experience now 3 years later and read of numerous others

These guys are still defrauding customers with the same ploy. They must be stopped and prosecuted for the thieves they are
Posted by Nick on 2013-07-19:
same happened to me in Thailand. My advice: sue them online for fraud with uk police
Posted by Walter on 2013-08-12:
Same happend to me. 2 days before rentaldate they sent mail that due 'fleet issues at Budget' the agreement is cancelled and I receive refund within 5-10 days. NOT!
Payed with PayPall 6 months ahead.
Nor Budget or Paypal is helping me although I read about similar cases since 2011. Did any of you get your refund?
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