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Fraudulent Billing Ripping People Off
Posted by Starlord on 02/15/2012
I received a bill from FC&A Publishing for a book they claim I purchased, demanding payment of almost $40. I have ordered books from FC&A in the past, when we lived in Arizona. That was over three years ago, however. Given our current financial status, the last thing we are going to be doing is ordering books. FC&A puts out a number of books on various subjects ranging from how to improve your heart health to tip on filing income taxes, and I might have been interested in a book on special offers and deals for seniors if we could afford it. Unfortunately, this has been a bad three months. There is no such book in our house or in our property at our son's house. If I had ordered this book, I would pay for it no matter how much of a strain it would be, but I did not order this book. I sent FC&A an email, stating what I have stated here.

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Posted by Alain on 2012-02-15:
Let us know how they respond, Starlord. I'm also guessing you won't be ordering from them in the future?
Posted by Starlord on 2012-02-15:
I am not sure at the moment, Alain. I just got a very nice email from the lady in Customer Service, informing me they have canelled the billing and removed my name from the mailing list. They do occasionally have books that touch on a subject I am interested in, so I may do business with them in the future, but not right now. Thank you.
Posted by Old Timer on 2012-02-15:
Happy to hear it got worked out. Something screwy probably took place, they know it and backed off.
Posted by Mike on 2012-11-26:
I just recieved a bill for 22.96 for a book I never ordered or recieved. After calling the 800 number (which is nowhere to be found on the bill), they courteously stated they would "take care of it". Do I think they might "mistakenly" send bills to previous customers who have not recieved the product, anticipating that some of this will probably just send the money? Makes you wonder.
Posted by James on 2013-05-09:
This is a fraudulent company. They are scam artists. Period. We just received a book in the mail that we never ordered, either. I will call the 800 number and file a complaint for mail fraud with the U.S. Postal Service as well.
Posted by Beverly on 2013-06-17:
I also received a book, addressed to my mother who has been deceased since 2004, and am now receiving bills demanding payment. I am turning it over to the US Postal Inspectors since it is illegal to bill someone for merchandise they never ordered. Since my mother certainly never ordered this, and she never even lived at this address, this is clearly a scam.
Posted by Eric on 2013-07-22:
I would like to know how everyone has been able to obtain their 800 phone number.
Posted by Steve on 2013-07-28:
I just received one of their letters in the mail today offering me a new book they have out about help for seniiors with high technology items(cell phones
Posted by Challie on 2013-07-29:
This company sickens me. On February 12, 2012, I had my mother's name removed from their mailing list and requested it not be shared with any third parties or sold. She had already received books and owed them money. So, today over a year later, a book arrives from them that my mother did not order.
Posted by con on 2013-08-05:
I got some thing in the mail, I did not open it because I did not order any thing. I got a bill I tried calling them to tell them this but I was put on hold for 15 minutes on 3 different lines, I went to the web page and I got this, I thought it was a rip off, and know I know it is a rip off. I was trying to be nice and tell them, I did not order from them, they don't answer the phone.
Posted by John Kretser on 2013-09-16:
I have similar experiences to those written above and also found on another blog, "Sunshine For Seniors". The FC and A tactic is to send a book without permission and to follow up with billings and an ungodly admonishment that is a perversion of Bible scripture, Philippians 1:6 (NKJV) - "being confident of this very thing, that He who has begun a good work in you will complete it until the day of Jesus Christ
Posted by Concerned in Florida on 2013-09-30:
At my home in FL I received a bill regarding my mother-in-law, (who lived in another state), from these people at F C and A Publishing,...stating that she recently ordered a book from them, but has not paid for it. Thing is...she passed away nearly four years ago. Called their 800 number. They went into how she had recently ordered a book but has yet to pay for it. Then I informed them that it would be unlikely because she has been deceased since 2010...then, they apologized, corrected their records and said there must have been a computer glitch... Glitch?..maybe / maybe not. But it always gives me pause when I hear about companies supposedly conducting business with elderly people that have been deceased for nearly four years....makes you wonder.
Posted by Anne Wendlandt on 2013-10-17:
I also received a book I DID not order. Billing me close to 40 dollars. With some cook book. I live in senior Living , not cooked for 25 years. Ripping off seniors!
815 West Main Str. Belle Plaine, MN 56011
Posted by Dale Perkins on 2013-12-12:
Please stop sending mailings to home at 7815 E. 99th Street, K.C., MO 64134
Posted by Efrain Morales on 2014-01-07:
Well, it seems that their modus operandis is the same in all cases. So, I am not the exception. I have contacted them and a nice! lady told me that she was going to put me out of the mailing list and that she will cancel the bill. I have returned the book I did not ordered. But the bills, they keep coming. I will not paid for book I did not order, specially when I have returned it.
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