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FIA Card Services Consumer Reviews - Page 3

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Predatory Lender
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GRAND RAPIDS, MICHIGAN -- Two years after opening a 9.9% APR credit card through Edward Jones, my husband and I found ourselves in financial difficulty due to severe illness. I thought that canceling most of our credit cards was a prudent thing to do given the circumstances. Immediately after canceling this card the interest rate shot up to over 25%. It was then that I discovered that MBNA was the actual lender and since they had nothing to lose, they upped the rate. I have been paying $150.00 per month on a 6,000 balance for two years now and have not reduced the balance at all.

If anyone has a suggestion on how to get this rate lowered or some institution that can intercede on my behalf, please post it here. There is simply no way to pay this down, given our situation.

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Service
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BEAUTIFUL BELLEVUE, IOWA -- I have had nothing but great service from this card company. Everything has been taken care of with the greatest courtesy and service. Thanks for everything.

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Unfair Credit Practices
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ATLANTA, GEORGIA -- Please do no business with this company. They hike rates at no warning and, delay responses, tell you one thing and do another. I am in a situation with them for several months and they will not document anything except what they make up after telling you something else. Amazingly awful customer service. Please do file a complaint against them at ftc.gov.

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Bad Service
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I have had a credit card with FIA card services for 3 yrs. I have never been late on a payment. I was 2 days late on a payment this month only because I thought I scheduled the payment. I double checked and found I did not. I realized my mistake and immediately rescheduled the payment. I called them and asked if they could waive the late fee because I had never been late and they refused. Most other company will do this. I am looking to transfer my balance of of that card. Not Happy.

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Scam - They Say I Own $23,000
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I received a letter from FIA Card Services saying that a owe $23,000. Meanwhile I never heard of them of opened an account with this company which aka Bank of America. Their customer service is horrible. I've been just given the run around. And I'm concerned because they have all my info including social security number. Has anyone else been through the same thing?

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Keep Away From This Credit Card Company
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POTSDAM, NEW YORK -- Had this account less than 3 months. Never made a late payment, paid in full every month and had to fight charges posted to my account. Couldn't pay the bill at my local bank. Very impersonal company. Thought they would be better than VISA. WRONG... Much worse!!!! Wouldn't recommend this credit company to my worst enemy!

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FIA Card Services Rating:
Star Empty star Empty star Empty star Empty star
1.0 out of 5, based on 1 ratings and
26 reviews & complaints.
Contact Information:
FIA Card Services
PO Box 982235
El Paso, TX 79998-2235
1-800-655-1491 (ph)
www.secure.fiacardservices.com
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