OHIO -- I have bee a 5/3 customer for years. 5/3 recently changed their online bill pay and instead of the items coming out on the date that you select 5/3 sends them when they want to that results in overdraft ... read full review1 Replies - Latest reply on 11/28/2011
Policy of Evil
I work at a used car dealership that has been in business for 29 years. A customer traded in his vehicle to us and it had a payoff at Fifth Third Bank.
We wanted the title as soon as possible, and ... read full review1 Replies - Latest reply on 10/03/2011
Recently had a situation where damage to my vehicle resulted in reimbursement from my insurance company made out, unfortunately, to the lien holder and me. Employees at Fifth Third Bank instructed me ... read full review2 Replies - Latest reply on 06/22/2011
Please, if you’re a merchant, do yourself a favor and NEVER use Fifth Third for your credit card processing. It cost us thousands when their Merchant Services gave us voice authorization and pre-approved some sales that later proved fraudulent.
2 Replies - Latest reply on 12/26/2013Add reply
They will lie and deny that they gave you the six-digit approvals and then take back the money!
Stay well away from their processing!
I had excellent credit when I went to a dealership to purchase a vehicle for my wife. Due to my credit, I received a very favorable interest rate. Due to the terms of the loan, I kept my responsibility and made the payments on the vehicle and never received threatening letters, harassing phone calls, or rude employees. In fact, the few times I have had to call, I have experienced nothing but knowledgeable, helpful employees. Since this is my second loan with this company, I believe that this positive experience is the norm rather than the exception.
A loan is pretty simple to understand-you borrow the money and you pay it back.
CHARLOTTE, NORTH CAROLINA -- I have been going to this bank for the last several months and sat down with the personal banker at this one branch who is amazing. He has helped me to get on the right track with my finances. Improving my savings, my credit score and has made suggestions for things that need to be done to help improve my score. Every time I went in the people have gotten to know me by name. If you sit down with the personal bankers and let them explain things they will get you on the right track in dealing with your finances.
1 Replies - Latest reply on 12/10/2010Add reply
I am a very happy customer of Fifth Third Bank and would recommend them to anyone I know.
Checks Take 4 Days To Be Processed.
ORLANDO, FLORIDA -- If you deposited a check on a Friday ''after-hour'' you can`t get access to your money until Tuesday.53RD bank opens Saturday morning and Monday yet they would not allow you access to your depositry until ... read full review8 Replies - Latest reply on 03/15/2011
Homeless in Arizona
38 FOUNTAIN SQUARE PLAZA, OHIO -- Fifth Third Bank placed me in a forbearance program to assist me with keeping my home in this failing economy. I found out about it by calling them one day to check on the status of my loan, at this time ... read full review1 Replies - Latest reply on 11/22/2010
I paid off my car loan in Sept., mailed in payment with last coupon. Big thank you on back of payment book. All payments were early. in Nov. I received a call for a collection agency telling my car would be repossessed if payment not received. I immediately called to see if problem with last payment and was informed they do not include the last payment in the book they send you a final payment notice. There is nothing in your loan information stating this and I did not receive any notice last month. Their explanation is you might be late or miss a payment and the last coupon would be wrong. They couldn't give me a pay off or any fees they would charge me. I have had many loans in the past and have a FICA score to be envied now I have to try and straighten this all out. They apologized and agreed we had never been late and were sorry for the confusion. I would imagine a lot of people are being charged late fees or worse with this type of practice. They couldn't take a payment with a credit or debit card when I talked to them. 2 Replies - Latest reply on 11/19/2010Add reply
Fifth Third Bank Compliment
Let me start off by saying, and I have seen this before, "No one gets on a computer to write about how wonderful a company really is." Everybody gets on and vents about what a terrible experience it has ... read full review1 Replies - Latest reply on 09/08/2010
Unethical overdraft fees
OHIO -- Fifth Third Bank is robbing people. My daughter's boyfriend deposited a check to pay the bills on Friday and was told it was deposited. He asked if it was okay to write checks on the weekend and the ... read full review23 Replies - Latest reply on 05/27/2011
Poor Stupid Service
I have a car loan with fifth third bank and what a bunch of crazies work here now check this out they gave me a car loan and sent me payment coupons telling me the amount the payment is each month and ... read full review2 Replies - Latest reply on 06/09/2010
Business ethic is lacking. Made a deposit Monday, showed cleared and funds available on my onlinebanking Tuesday so I went shopping. Friday afternoon they post overdraft fees over $300 because the deposit was cleared Tuesday but they process withdrawals before deposits. The 4 day lag to reflect the fees was excused as 'processing time' Really? This is a good bank if you always have 100k+ in your account but if you go through any hard times what so ever they will not help you, do not care, and will politely ask you to enjoy getting screwed over.1 Replies - Latest reply on 10/10/2012Add reply
Fifth Third Banks automated calling system starts calling us at 8:00 A.M. when we pick up nobody is there. The calls continue every thirty minutes. We are happy to pick up and discuss our account with them but there is nobody there. This creates stress, angst and is harassing and effects how we interact with the representative when we do get to talk to them.
8 Replies - Latest reply on 04/17/2010Add reply
Bad Bank, Bad practices. We are pulling all accounts we can from this bank as a result.
Nothing But GOOOOOOOOOD!!!!!
LITHIA, FLORIDA -- I switched from Chase (after they bought out Washington Mutual) to 5/3 Bank. I LOVE the personal service that they have given to my entire family, including my youngest daughter. I have seen all the negative ... read full review
I work for a large national financial institution, so I know a little bit about banking. I was reading reviews and made my way over to this Fifth Third page. It is amusing how all of these reviews are ... read full review4 Replies - Latest reply on 12/11/2010