Fingerhut - Page 2

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1.2 out of 5, based on 5 ratings and
16 reviews & complaints.

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Place an order
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They need to hire people that clearly speak and understand the English language as it is spoken in the USA. I had to go through several calls to finally place an order. Now I remember why I don't order very often. If I have to repeat myself several times this is ludicrous and unnecessary I speak often in public so I do think I'm plainly understood.
Why must this company hire people unfamiliar with the English language. We have several unemployed in this country that would to have work at Christmas time.

     
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Crooked and badly sewed Curtains
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I purchased curtains along with bedding from them. The curtains were so crooked that there was a foot gap between panels and the top ran downhill. I made a mistake and hemmed them before I actually hung them up. The company refuses to refund any money but will return the curtains. I politely refused and told them "it was my fault I hemmed them but no one could ever use them anyway." But they still refuse. So I guess this is a $50 lesson. I will never purchase anything from them again.

     
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Shipping Charges
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I just placed an order, and I have never seen such high shipping charges/taxes on any one ordering company; this is why I did not finish with my order; I could not believe the total on my order.

     
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Truth In Lending Laws-Violations
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SAINT CLOUD, MICHIGAN -- This company been and has been in Violation of the Federal Truth in Lending Act. Which states that any company who lends on time payments and charges interest, must state on the product the interest rate, the full price, the amount of payments, which they do not, they only state it on the finance page. Which is now over 24%, and CIT banking is financing them. The F.D.I.C enforces this law.

Basically it comes down to this if you bought anything from them on time, you can cancel the contract, because of illegal violation of not reporting the full interest rates. The interest rate must be printed under each item they sell advertising time payments. Every and all contracts on time is voidable, due to illegality, with the Fingerhut Operation.

     
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Phone Calls
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GEORGIA -- I have been called by Fingerhut for the past 7 days straight even though I had previously written to them to put me on their do not call list. They called me 5 minutes ago and I told them the very same thing on the phone. Their payment is in the mail and I will never do business with them again. If they call again I am going to the FCC.

     
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Replacement of product was substandard
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MINNESOTA -- I purchased a Hewlett Packard 672c deskjet printer from fingerhut in 1999. I purchased their warranty also. This January my printer needed repair. The service center said it was economically non-repairable as the repairs cost more than the product did now. The purchase price for the printer when I bought it was over 300.00 including the 25.00 for the cable. The replacement I was sent cost less than the warranty. It was an off brand and did not match the quality of the Hewlett Packard printer I purchased. Their warranty states that "at their discretion they will refund the purchase price or replace the product." They did neither.

It is now February and I have lost considerable amount of business because that I did not have a printer. Little did I know I would receive a non-acceptable printer. I have received nothing but the runaround and I now I have to purchase another printer. I feel like I was really taken. I told them I would complain on every consumer website I could find and warn others not to purchase electronics from Fingerhut or their warranty.

     
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