Fingerhut - Page 2

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1.2 out of 5, based on 5 ratings and
16 reviews & complaints.

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Defective Product
Posted by on
VANCLEAVE, MISSISSIPPI -- I ordered this for my wife as a birthday present, not only did it take 3 weeks, but when we received it, we followed the instructions to a tee, it started smoking and smelled like wires burning, now we get the privilege of getting the run around to try to get this matter fixed, try and go online to talk to customer service, you can't find a way, it says contact us but when you click on it it sends you every were but were you need to go. Any suggestions of how to get hold of these people.

The way I work by phone is no good they are not open before I go to work and closed when I get off, I had thought of getting a Fingerhut credit card but having 2nd thoughts, if it's this had to get hold or anyone, kind of regret using them to start with.
     
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Truth In Lending Laws-Violations
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SAINT CLOUD, MICHIGAN -- This company been and has been in Violation of the Federal Truth in Lending Act. Which states that any company who lends on time payments and charges interest, must state on the product the interest rate, The full price, the amount of payments, which they do not, they only state it on the finance page. Which is now over 24%, and CIT banking is financing them. The F.D.I.C enforces this law.

Basically it comes down to this if you bought anything from them on time, you can cancel the contract, because of illegal violation of not reporting the full interest rates. The Interest rate must be printed under each item they sell advertising time payments. Every and All contracts on time is Voidable, due to Illegality, with the Fingerhut Operation.
     
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Place an order
Posted by on
They need to hire people that clearly speak and understand the English language as it is spoken in the USA. I had to go through several calls to finally place an order. Now I remember why I don't order very often. If I have to repeat myself several times this is ludicrous and unnecessary I speak often I public so I do think I'm plainly understood.
Why must this company hire people unfamiliar with the English language. We have several unemployed in
this country that would to have work at Christmas
time.
     
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Crooked and badly sewed Curtains
Posted by on
I purchased curtains along with bedding from them. The curtains were so crooked that there was a foot gap between panels and the top ran down hill. I made a mistake and hemmed them before I actually hung them up. The company refuses to refund any money but will return the curtains. I politely refused and told them it was my fault I hemmed them but no one could ever use them anyway. But they still refuse. So I guess this is a $50 lesson. I will never purchase anything from them again.
     
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Phone Calls
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GEORGIA -- I have been called by Fingerhut for the past 7 days straight even though I had previously written to them to put me on their do not call list. They called me 5 minutes ago and I told them the very same thing on the phone. Their payment is in the mail and I will never do business with them again. If they call again I am going to the FCC.
     
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Replacement of product was substandard
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MINNESOTA -- I purchased a Hewlett Packard 672c deskjet printer from finger hut in 1999. I purchased their warranty also. This January My printer needed repair. The service center said it was economically non repairable as the repairs cost more than the product did now. The purchase price for the printer when I bought it was over 300.00 Including the 25.00 For the cable. The replacement I was sent cost less than the warranty. It was an off brand and did not match the quality of the Hewlett Packard printer I purchased. Their warranty states that at their discretion they will refund the purchase price or replace the product. They did neither. It is now February And I have lost considerable amount of business because that I did not have a printer. Little did I know I would receive a non acceptable printer. I have received nothing but the runaround and I now I have to purchase another printer. I feel like I was really taken. I told them I would complain on every consumer website I I could find and warn others not to purchase electronics from Fingerhut or their warranty.
     
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