Echo Smart GW15 Washer Was Okay, but Won't Purchase Again.
We first purchased a Fisher & Paykel washing machine in our old house (~2005), and had it less than a year before we had to include it in the sale of our first home. We loved it so much we bought a new one (GW15) which worked well for 3-4 years before we started having problems. First, a small baby washcloth got sucked under the agitator and got stuck in the diverter valve. Luckily, I was able to diagnose and fix the problem myself (with the help from YouTube). After that, it seemed we would have periodic problems with it filling or cycling correctly (maybe once to twice a year), but we just needed to restart the cycle to get it to work. Lately we noticed the agitator paddles have cracked and bent because that it was having trouble filling and holding water (I think maybe the diverter valve is stuck open with some debris). Replacing the broken one-piece agitator is $130, so this combined with the suspected mechanical/computer problems, has convinced us to just replace this >7 year old machine. Generally, I feel satisfied with my original purchase because, at the time, no other brand was making these beltless, high RPM washing machines. However, now there are so many choices of these direct drive high efficiency washing machines by more well known companies and with better reputation, that we are going with a non-Fisher&Paykel. We have been advised by both of our major home improvement stores to not purchase Fisher&Paykel, which they both carry.