This washer sucks!!!
We purchased a brand new set of Fisher & Paykel's 9 months ago. We are on our SECOND washing machine. First one needed the entire drum replaced after the first use. Insisted on a replacement, grudgingly ... read full review4 Replies - Latest reply on 06/12/2012
2 Replies - Latest reply on 06/30/2010Add reply
Beware if your Fisher Paykel product needs service. Service and parts are hard to come by. They have only a few service companies in one of the largest metro areas (DC). Service is slow and getting parts can take a long time if they have to come by boat from New Zealand. We have a double oven that between the service company not being able to diagnose the problem, replacing the wrong parts, and then FP sending the wrong parts - it was OUT OF SERVICE FOR ALMOST 4 MONTHS! Their 800 line was pleasant enough but did nothing - did not follow up with us nor cared about the fact that we had a $3500 oven that did not work for months. Glitzy products - but BE VERY CAREFUL before you buy any Fisher Paykel products to see if they have service in your area.
Thumbs Down to Fisher Paykel Appliances
PITTSBURGH, PENNSYLVANIA -- Almost from the time we purchased these products in 2007 there have been issues, one after the other. The top oven electronic sensor burnt out when we tried the self-clean function. We were told this ... read full review
I too am here with a load of laundry, NON WORKING washer and the most condescending "tech help" from Fisher Paykel. I should have researched MORE prior to purchase. No Americans post a favorable comment when it comes to finding parts locally. 5 Replies - Latest reply on 10/15/2009Add reply