Flip video

3 reviews & complaints.

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Cool camcorder, but poor reliability
Posted by on
April 8 2010 Re: puredigital Flip ultra 2nd generation U1120B
I reviewed this camera at the B&H camera site soon after purchase from them 9/09 and I was really pumped to have it and to enjoy using it. All was fine for almost six months of casual and careful use, then a week ago I wanted to video an important event and it wouldn't power on. Doing some checking on the Web I learned that this was a VERY common failure. After working with Flip technical support and trying everything suggested, I was told that there was nothing else they could do for me because its beyond the 90 day warranty. I now own a $125 brick!

It's clear there is a design or manufacturing problem, with so many buyers having the same trouble. This (power-on) issue should go beyond the miserly warranty and cause them to accept returns and offer replacements for this problem. I politely suggested this to Flip customer service during a later call and was turned down.

Small, simple to use camcorders are a great concept, but Flip may have reliability and accountability problems. I can not recommend it. After-all, don't you want a camcorder that will work more than six months?

I'm still waiting for a reply from B&H camera too. My phone call was brushed-off and it's been 48 hours since I e-mailed.

4/10/10 Received polite e-mail from B&H telling me there is nothing they can do for me. I expected more of them since they sell a lot of these and should have some clout with the manufacturer... and want to keep a customer happy.
I'd really like to know just how-many of these Flips are failing like this. There are many YouTube videos concerning this problem.
I ordered a new camcorder of a different brand last night from Tiger Direct. Although it's another inexpensive one, it does carry a 12 month warranty.
     
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Digital Pocket Video Camera Review
Posted by on
Flip Mino HD ReviewI got a Flip Mino HD for Christmas this year. Neat little digital video recorder. Thought I would share my take on it:

- It weighs ounces and is smaller than my cellphone. It can slip easily into your pocket.

- It has a built-in USB connector to easily plug in to any computer without using cables.

- It has a built-in software suite that lets you instantly upload your video(s) to YouTube, AolVideo, Myspace, etc. You can also send your video via e-mail or create and send an e-card all from the device itself! It connects to the Flip website to handle any communication services like email, etc.

- It stores up to 60 minutes of HD video (widescreen). They make a non-HD version as well.

- Controls are very easy to use. Just point and push a button to start recording. There is basically no complicated configuration options with this, it has one basic function, to record digital videos and share them easily.

- You can also easily edit your videos before sharing them. I had a clip of my daughter that I chopped down to just a minute of her talking. The software was very simple to use.

Best part about this little device is the software that comes on it. Shooting videos and sharing them is very easy, and you won't even have to read an instruction manual. Just plug your camera into your computer/laptop and the software will auto-install and you will be presented with very easy to understand option (ie - send an e-card, email your video, edit video, upload to youtube, etc).

If you are in the market for a portable video camera and you are the type that wants to share them online a lot, definitely recommend the Flip Mino. The regular non-HD model can be found for around $150 I think. The HD model is closer to $200.
     
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User Replies:
Anonymous on 01/03/2009:
Sounds like a great device to carry to the bikini changing area at Target.
Sparticus on 01/03/2009:
Well I wouldn't recommend it for that... It does have a small digital zoom feature built-in that I forgot to mention... ;-)
madconsumer on 01/03/2009:
great review, I have been looking for an hd camcorder.

very helpful.
Sparticus on 01/03/2009:
Mad, what type of HD playback are you looking for? This one is nice for online videos, but not the best quality for playback on TV's. Mine shown a bit grainy on our widescreen TV. But on the computer the videos look really good.

madconsumer on 01/03/2009:
I am looking for one to make a video for work. not professional, but decent quality would be good. they would be played on a tv.
does this have a tripod mount?
how is the stabelization?
does the software allow to add titles or can they be formated in a 3 party video editing suite?
Sparticus on 01/03/2009:
It does have a tri-pod mount. My brother got me a mount kit for attaching it to a mountain bike for recording parts of your ride.

I've only used it as a handheld so far and I was impressed with the stablelization. Seemed to keep the video pretty steady.

The videos are stored in MP4 format on the device. It has about 3GB capacity from what I see. When you plug it in to your computer, it also doubles as a external USB drive. I've copied files to it that I needed to move from one computer to another, etc.

But again, from my one test playing it back on the big screen TV, it was grainy at that size. So I am not convinced it is the right device for you... It is more for home users that want to share videos, etc.

The sounds is pretty good for just having a built-in mic too... very clear. But if you have lots of background noise it can lower the quality as it does not seem to cancel it out well.
Anonymous on 01/03/2009:
I have one of those, its a nice little device but the thing I don’t like about it is you need to keep changing batteries it doesn’t have a charger.
Sparticus on 01/03/2009:
Wally, my Mino HD model does not have changeable batteries... it recharges when it is hooked up to your computer. Must be a new feature?
Anonymous on 01/03/2009:
Mine came with batteries, I got mine for free so its not a big deal, its the non hd one.
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Won't turn on at all
Posted on
So about a year ago I bought a Flip Video camera for 150$. They are good for shooting videos and loading them online to post on youtube etc. I don't use it much.

But recently the batteries went dead on mine so I went and bought a new batch. Put them in and the camera would not turn on at all. Plugged it in to my computer thought my computer might recognize it nothing. So I called Flip video support. Support told me I might need to reset the camera.

support told me to take the batteries out for 72 hours, OK I did that, put the batteries back in 72 hours later. Still nadda won't turn on at all. Called support again told them its still not working they told me since my warranty was up they can't fix it or send a replacement they could not even give me a reason why it was not working only that resetting it should have worked.

I will not be buying anymore of flip videos useless cameras.
     
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User Replies:
MRM on 09/12/2010:
I was thinking of buying the Flip video or any camcorder, but I didn't need to since my Canon SD780 camera also records HD video.
MRM on 09/12/2010:
Another reason not to buy warranty as things always break beyond warranty period.
Mrs. V on 09/12/2010:
Wally, A lot of people have the same complaint as you about the Flip. You may wish to look at the following link. There are some 'fixes' that have worked for others. Good luck!

http://www.fixya.com/support/t1647497-flip_video_turn
MRM on 09/12/2010:
I thought that us, My3Cents, have made it clear not to buy those worthless warranties!
Anonymous on 09/12/2010:
What did you want to take videos of wally?
Skye on 09/12/2010:
+10 MRM!!
Anonymous on 09/12/2010:
I read that thread before and those tips are useless. My flip does not have a rest switch.
Anonymous on 09/12/2010:
But thanks for the help though guys I guess I will have to get a different camera.
MRM on 09/12/2010:
You're welcome, Wally! And from this incident what have you learned... don't buy anymore worthless warranties as things break beyond the warranty period! Toodles...
Mrs. V on 09/12/2010:
I'm sorry that page didn't help :(
Anonymous on 09/12/2010:
No need to apologize Mrs V, You were just trying to help :)
GenuineNerd on 09/12/2010:
Could the batteries be bad? Sometimes batteries will sit on a shelf for a long time, and will lose power as they age. I don't own a Flip camera, but do they use rechargeable battery packs or AA batteries? Also, if yours uses AA's, use the more expensive lithium batteries rather than the cheaper alkaline batteries. Lithiums are made for camera use.
Anonymous on 09/12/2010:
Genuine, these batteries are brand new I bought them a week ago. And they worked excellent on this camera before. This is an older model the newer ones are rechargeable and don't need to buy batteries. I also tested the batteries out on other electronics and they worked excellent.
Alain on 09/13/2010:
Flip is now on my 'do not buy list'. Thanks for the review, Wally!
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