My daughter is away at boarding school in Switzerland and working very hard on revision for her final exams, so I ordered a small bouquet of tulips, a vase, a small box of chocolates, and a small teddy ... read full review15 Replies - Latest reply on 02/12/2014
Had I wanted dried flower I wouldn't have been happier!
1 Replies - Latest reply on 10/27/2012Add reply
But I paid for fresh and received died!
Crap company, service and no after sale support, SPREAD THE WORD!
I ordered a large bouquet of flowers, large choclates and teddy bear for a friend in Paris for her birthday. Long story short, my bouquet and gifts arrived a day late, the bouquet looked NOTHING like ... read full review2 Replies - Latest reply on 06/29/2011
I have read varying reports of Floraqueen being a rip-off & scamming company.
1 Replies - Latest reply on 02/05/2010Add reply
I recently had dealings with this company, sadly the flowers were not delivered, I then asked for a refund of my money & it was returned to my bank account the very same day.
Although it was disappointing that the flowers were not delivered, it was satisfying that the company refunded my money without any hassle or questions being asked.
It has to be realized that Floraqueen use various florists from all over the world & they rely on those florists to do their part of the job, if those florists fail to do the job then it isn't Floraqueen's fault, but they have to take the brunt of the complaints & accusations because they took the order.
Floraqueen phoned me on the day of delivery to ensure all the details I had given were correct. Their communication via E-Mail was First Class.
That's my 5penneth worth.
Don't let Floraqueen spoil your surprise
Ordered 'precious purity a beautiful white bouquet from Floraqueen.com site to be delivered before 13:00:
Floraqueen Flowers arrived at 1900 -was willing to overlook this but ......
Horrible orange bunch of flowers not resembling the bouquet from the site
Had paid extra for the deluxe version -it's the smallest bunch (not a bouquet) of flowers I've ever had delivered for nearly £60
The total on my order was £57 but a mysterious £1.02 was added to my bill have asked for clarification but no response received although they did respond to say they haven't received my previous mails -bank is now looking into this . Check your statements after ordering from Floraqueen
Flowers sent not from a traditional florist but one specials end in funerals -and you could tell thanks Floraqueen!!!
There is no number to call Floraqueen only a messaging system that is frustrating and sometimes fails to work- Floraqueen are slow to respond and have said they have not receive any of the photos I have sent them of the disgraceful bunch of flowers that arrived
I am so frustrated by this company that I have sent all details and my efforts of correspondence to my bank to recall the money. I have now been in correspondence with Floraqueen for four days and am no nearer to an explanation or resolution
Ordered flowers and champagne to be delivered to my wife on her birthday while vacationing in Florence with our kids (I had to work), but the order was never delivered. FloraQueen says local vendor claims address was wrong. I verified address was correct and someone was there all day but they refuse to refund. 1 Replies - Latest reply on 07/16/2013Add reply
I omitted some important fields on my on-line order from sending from the U. S. to Sweden, and they personally called me for the information so they could process immediately. They were so helpful and knowledgeable! Add reply
I was looking to give some flowers to my girlfriend that lives in Taiwan and found this website with some great flower sets and competitive prices. I was hesitant shopping with them after reading some reviews, but I decided to give the a shot. After ordering I followed up with an email and received a prompt reply. My girlfriend received notification about the delivery a day before, to confirm someone will be home. The flowers were delivered on time and as advertised.
I wasn't sure why others were complaining about their service, so I decided to write my own review. I've used FloraQueen twice already and will continue to use them for my international flower delivery service.