ALL -- Having read the opinions before me I very much agree with those already expressed, I have yet to find a food lion related grocery store that met the logical requirements of friendly service and NO WHERE ... read full review10 Replies - Latest reply on 03/09/2010
I was making toast and I found rat poop in the Food Lion's brand of bread it was baked in the brand!!!!!!!!!!!!!!!!!!!!!!!!!!!! Add reply
Green Frozen Chicken Patty's
STERLING, VIRGINIA -- Recently bought (23 Jun 12) Bocca Original Chick'n Patties at local Sterling VA Blooms. Today, I wanted to have a Bocca Chick'n burger for lunch, only to open the package and discover two of the patties ... read full review5 Replies - Latest reply on 06/25/2012
Poor Customer Service
ELDERSBURG, MARYLAND -- The poor display of conduct by their employee's is embarrassing to the customer. One employee smells so bad and obviously does not bath. We have repeatedly reported both to the store and their 800 number ... read full review7 Replies - Latest reply on 03/09/2010
Treated Like We Didn't Exist
HIGH POINT, NORTH CAROLINA -- Around 8 P.M. tonight, my husband and I visited your store on Brian Jordan Road in High Point, NC. We were in a hurry and just needed a few items. When we found what we needed, we waited for a "Self-Scan" ... read full review13 Replies - Latest reply on 10/20/2009
NORTH CAROLINA -- Bad personalities bad attitudes never greeted act like they are doing you a favor. Do not like to answer questions. Manager very grumpy except when talking to the young girls working. Cashiers very rude with bad attitudes. Service is slow and store is nasty. I live close by and only shop there when I can not get to the one ten miles away where I am always greeted when I enter the store and every dept. you are greeted and asked if they can help you.
You are never greeted at Liberty store never a smile any where in the Liberty store. I had to go to the Liberty store last week first time in a year because I needed something in a hurry in the deli. Finally a nice older lady with cute red glasses helped me and even talked me in to something else I was not thinking of buying. She was so helpful and so nice I about fell over. I keep watching this lady as I came out of the other isles she was steady busy. She must be new because no one else even greeted me or spoke to me even the manager as he came on the floor a minute.
I think an over hall needs to be done to this store. I have never been in a store that young girls stand around like they have nothing to do and they are doing you favor stopping to wait on you a customer. I think you need to get a new manager and hire people who really need a job and eager to please the customer. I really appreciated the help and the nice smile from the older lady with the red glasses.
I have gotten chicken from the store that looked real good but a lot of times now the chicken has looked over cook or grease was used too much now. I don't look at the chicken now. I asked they said we have to use the grease for as long as we can. But if the chicken looks burned then that is too long to use. Why is that so.
1 Replies - Latest reply on 12/14/2011Add reply
Store no. 0172
I love the flakes but eating the raisins is like eating rocks. 1 Replies - Latest reply on 10/21/2011Add reply
I have shopped in the Food Lion Store for over a year each and very time I walk in I buy chicken breast and have them split it. My wife does not like thick chicken breast. for the past few months they have done so without any problem. Sunday I ask to buy 10 chicken breast that were on sale for 1.79 per pound as advertised. I was told that I could not buy them and that the price was wrong. But the price was marked and a customer prior to me had just walked away paying the same price. There was no limit sign and no additional signs on how many I could purchase. then when I asked to get them sliced I was told that I was taken advantage of them. As a paying customer I found it shocking that they would mark a price, tell me I can't by the item and then tell the customer they were taking advantage of that price. I thought it was a sale price. but I guess if you don't fit there time limit on what they can and can't do you simply have to read between there lies.
3 Replies - Latest reply on 07/26/2011Add reply
if a price is marked then it should remain that price... and if you don't like your job meat man quit.
Food lion is a new store to dawsonville ga and it is always so clean and the people are very friendly and very helpful 4 Replies - Latest reply on 02/17/2011Add reply
ELDERSBURG, MARYLAND -- I am in agreement with the others that complained about the Food Lion store appearance. The one in my area is dreary, am I allowed to say Eldersburg? If you shop there in the evening be prepared to be insulted and treated unwelcome. And, so only if necessary, I will go in the A.M. hours for a quick pick up of one or two items. BIG MISTAKE. At this Food Lion they offer one sticker for every ten items you buy. When you have the desired amount of sticker's you get a free pot or pan. I do not save these but my neighbor does so I give mine to her. A friend was two people ahead of me and did not want his stickers. I called to him to take his stickers and give them to me. The MANAGER, standing at the end of the cashier station called back to me, "you cannot do that in this store, take it outside." I replied, "he cannot give me his stickers that he doesn't want?" MANAGER, "NO, you need to take it outside on the parking lot!" I felt like a criminal in front of all these people. I whispered to the lady beside me, "I guess we can't talk in line either." No one in line or the cashiers looked up after that, it was so quiet. I have been spoken to and treated badly too many times now. Other grocery stores are so completely different!!! The stores are cheerful, the employee's are well groomed, they smile and are friendly!
It appears that Food Lion hires anyone off the street even the homeless. I don't mean that about "all" the employee's but many of them. If you can't get a job anywhere, so to Food Lion.
MYRTLE BEACH, SOUTH CAROLINA -- I have worked at Food Lion for a short time and discovered that the company doesn't require the rotation of stock. I have found canned goods out dated as far back as the year 2000 and this is the year 2009. And it's still setting on the shelf for customers to purchase. Just because you reach in the back and expect to get the newest product, doesn't mean that it is.
7 Replies - Latest reply on 11/14/2010Add reply
PLEASE for your own health and safety, check the dates stamped on the item before tossing it in your shopping cart!
Their everyday pricing on some items is a bit high, but they have many low priced items to choose from. Their cashiers have consistently been friendly and efficient and my shopping experience in this store has exceeded my expectations on every visit. 2 Replies - Latest reply on 10/16/2009Add reply